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Implementation Specialist Jobs in Boca Raton, FL

AJAIA

Implementation Specialist

Fort Lauderdale, FL · On-site

As an Implementation Specialist , you'll play a key role in turning those innovations into successful, sustainable practices across a network of schools. You'll lead end-to-end implementation of RDI ...

AJAIA

Implementation Specialist

Fort Lauderdale, FL · On-site

As an Implementation Specialist , you'll play a key role in turning those innovations into successful, sustainable practices across a network of schools. You'll lead end-to-end implementation of RDI ...

Home - TWS

Client Services Specialist

Boca Raton, FL

$16 - $21.25/hr

The NAS Account Implementation Specialist is responsible for the various functional areas of new account implementation with an understanding of how to move implementation requests forward in a ...

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All JobsImplementation Specialist JobsImplementation Specialist Jobs in Boca Raton, FL

Implementation Specialist information

See Boca Raton, FL salary details

$13

$32

$68

How much do implementation specialist jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for implementation specialist in Boca Raton, FL is $32.25, according to ZipRecruiter salary data. Most workers in this role earn between $23.89 and $32.98 per hour, depending on experience, location, and employer.

How does an implementation specialist interact with clients and internal teams during a project rollout?

As an Implementation Specialist, you serve as the primary point of contact between clients and your company during the project rollout phase. You’ll coordinate closely with clients to understand their requirements, provide training, and troubleshoot any issues that arise. Internally, you collaborate with project managers, developers, and support teams to ensure a smooth transition from sales to deployment, addressing both technical and process-related challenges. Effective communication and organization are key, as you often balance multiple projects and stakeholders simultaneously.

Is implementation specialist a stressful job?

Implementation specialists often face deadlines and complex client requirements, which can create stressful situations. The role requires strong problem-solving skills, attention to detail, and the ability to manage multiple projects simultaneously, but stress levels vary depending on the organization and workload.

What does an implementation specialist do?

An implementation specialist works with companies that adopt new software systems, making sure the system meets the client’s needs. As an implementation specialist, your duties are to assist with the installation and customization of software as a service (SaaS) systems. Your responsibilities include collecting data about company objectives and facilitating training sessions for company employees. Depending on the size of your client company and the scope of the system implementation, you may work independently or with a team of implementation specialists. As an implementation specialist, you report to an implementation manager or engagement manager.

Is implementation specialist entry level?

Implementation specialists can be entry-level or require some experience, depending on the company and industry. Entry-level roles typically focus on basic training, supporting project teams, and learning company-specific tools and processes. More advanced positions may require prior experience or certifications in project management or relevant software.

What are the key skills and qualifications needed to thrive as an implementation specialist, and why are they important?

To thrive as an Implementation Specialist, you need strong project management skills, technical aptitude, and a background in business or information technology. Familiarity with CRM software, data integration tools, and relevant certifications such as PMP or ITIL are often valuable. Excellent communication, problem-solving, and customer service skills help build client trust and ensure smooth onboarding processes. These skills are crucial for successfully deploying solutions, meeting client expectations, and driving long-term customer satisfaction.

What is the difference between Implementation Specialist vs Customer Support Specialist?

AspectImplementation SpecialistCustomer Support Specialist
Primary FocusDeploying and configuring products or services for clientsAssisting customers with troubleshooting and ongoing support
Required SkillsTechnical knowledge, project management, communicationProblem-solving, communication, product knowledge
Work EnvironmentProject-based, client-facing, technical teamsCall centers, help desks, customer service teams
CertificationsRelevant technical or industry certifications often preferredCustomer service or support certifications beneficial

While both roles involve client interaction, Implementation Specialists focus on deploying and configuring products, ensuring successful implementation. Customer Support Specialists primarily handle ongoing support and troubleshooting. The roles differ in scope, with Implementation Specialists often working on projects from start to finish, whereas Customer Support Specialists provide continuous assistance post-implementation.

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Implementation Specialist jobs near you
Infographic showing various Implementation Specialist job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $67,082 per year, or $32.3 per hour.

Implementation Specialist

Careers: View Our Open Positions - Foundation Software

Boynton Beach, FL

Full-time

Posted 6 days ago

Job description

Position Summary

The Implementation Specialist plays a pivotal role in ensuring the smooth deployment and successful implementation of the Foundation family of products. This position requires a client-focused professional who is passionate about delivering outstanding service, providing top-tier consulting, and ensuring clients achieve optimal outcomes. In addition to assisting clients with onboarding and troubleshooting, the role also involves travel for onsite client needs and presenting at client events and webinars. The Implementation Specialist will maintain strong relationships with clients, support internal teams, and contribute to the growth and success of our software solutions.

Estimating Edge A Foundation Software Company provides all-in-one takeoff and estimating software for the roofing, fireproofing, interior walls and ceilings, and interior/exterior finishing trades. Designed to help contractors prepare estimates with greater accuracy and consistency, Estimating Edge offers the most robust features in the construction industry. Products are not only customized for trades but also for the needs of each business.

Essential Functions and Responsibilities

  • Deliver high-quality, customized training sessions to clients both online and onsite, ensuring clients understand and maximize the use of the software.
  • Oversee the successful initial setup and implementation of clients' software, ensuring it meets their unique needs and objectives.
  • Provide expert-level consulting services to both new and existing clients. Offer tailored guidance to help clients optimize their use of the product and achieve their business goals.
  • Proactively identify and address client issues, questions, and concerns throughout the implementation process. Escalate critical issues to management for swift resolution.
  • Foster long-term relationships with clients, ensuring their satisfaction with the software and the implementation process. Respond promptly to inquiries, offering professional and efficient support.
  • Travel to client sites (up to 20% of time) to facilitate onsite meetings, training, and support.
  • Prepare and present relevant content and product demonstrations during client events and webinars. Engage clients with impactful presentations, showcasing best practices and real-world examples of how to use the software.
  • Work closely with internal departments, including product and technical teams, to address and resolve any technical challenges clients may encounter during implementation.
  • Maintain accurate records of client progress, issues, and communication. Ensure thorough documentation of client interactions and keep systems updated with relevant information.
  • Stay up to date with the latest product features, industry trends, and best practices. Actively participate in internal training and professional development opportunities.
  • Serve as a professional representative of the company by maintaining a positive and solutions-oriented attitude. Demonstrate exceptional communication skills and empathy with clients, fostering an environment of trust and collaboration.

Required Skills and Experience

  • Proven ability to independently manage and address complex client situations while adhering to established protocols.
  • Excellent time management skills, with the ability to prioritize and handle multiple tasks efficiently.
  • Strong communication and interpersonal skills, with a positive, customer-focused attitude and the ability to convey technical information in an accessible manner.
  • Superior organizational skills, with a keen eye for detail and accuracy.
  • Ability to maintain a high level of professionalism and empathy, even in challenging situations.
  • Experience with Microsoft Word and Excel; working knowledge of other productivity tools (e.g., PowerPoint) is a plus.
  • Strong analytical skills, with basic accounting knowledge being an advantage.
  • Reliable and dependable, with proven punctuality and consistent work performance.
  • A valid driver's license with a clean driving record acceptable to the company's insurance standards.
  • Ability to travel up to 20% of the time to client locations for in-person training, meetings, and events.
  • Experience in a similar client-facing role, particularly in software implementation, customer success, or IT consulting.
  • Background in a relevant field, such as project management, business consulting, or technical support.

Foundation is constantly recognized as one of Northeast Ohio's top workplaces. We are a 20-time winner of the NorthCoast 99 award, a multi-year winner of The Plain Dealer's Top Workplaces award, and have been recognized multiple years on the Inc. 5000 list of fastest-growing private companies in the U.S.

Let us start your future at Foundation!

Foundation Software is an Equal Opportunity Employer.

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