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Implementation Manager Jobs in Valley Stream, NY

Flip

Implementation Manager, Healthcare

New York, NY · Hybrid

Implementation Manager REPORTING TO: Head of Customer Success - Healthcare LOCATION: Marina del Rey, CA OR Williamsburg, Brooklyn (Onsite M-F) Who The Flip Is Flip? Ever call your favorite eCommerce ...

Profound

Manager, Implementation

New York, NY · On-site

$150K - $200K/yr

As a Manager of Implementation, you'll own onboarding and enablement for our Scaled and Mid-Market customers, ensuring stakeholders are set up for success from day one, while building and leading the ...

CreatorIQ, Inc

Senior Manager, Implementation

New York, NY · On-site

$132K - $165K/yr

Senior Manager, Implementation As Senior Manager, Implementation, you'll lead a team of Implementation Managers across EST and EMEA-aligned customers, owning regional delivery excellence from post ...

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All JobsImplementation JobsImplementation Manager JobsImplementation Manager Jobs in Valley Stream, NY

Implementation Manager information

See Valley Stream, NY salary details

$40.8K

$108.3K

$175.8K

How much do implementation manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for implementation manager in Valley Stream, NY is $108,295.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,000.00 and $126,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries tend to be higher, and additional compensation may include bonuses or benefits. Strong project management skills and certifications like PMP can also influence earning potential.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

Is implementation manager the same as project manager?

An Implementation Manager focuses on overseeing the deployment of products or systems within an organization, ensuring that solutions are delivered on time and meet client requirements. A Project Manager generally manages the planning, execution, and completion of projects across various domains, which may include multiple implementations. While both roles involve project coordination, Implementation Managers specialize in the successful rollout of specific solutions, often requiring technical knowledge and client communication skills.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

More about Implementation Manager jobs
What job categories do people searching Implementation Manager jobs in Valley Stream, NY look for? The top searched job categories for Implementation Manager jobs in Valley Stream, NY are:
What cities near Valley Stream, NY are hiring for Implementation Manager jobs? Cities near Valley Stream, NY with the most Implementation Manager job openings:
Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in Valley Stream, NY as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 15% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $108,295 per year, or $52.1 per hour.

Senior Technical Implementation Manager

Leap Health, Inc

New York, NY • On-site, Remote

$150K - $175K/yr

Full-time

Medical, Dental, Vision

Re-posted 20 days ago

Job description

About Leap
Leap is one of the fastest-growing benefits solutions and a category-defining pioneer in employer specialty pharmacy. We are reshaping how life-changing therapies are delivered and financed, ensuring patients get the treatment they need while employers finally get a fair deal.
Specialty drugs and infusions represent nearly 10% of all healthcare spend and are the fastest-growing cost category for employers. Leap tackles this challenge with a novel approach: eliminating hidden markups, expanding access to high-quality infusion providers, and bringing clarity and fairness to how therapies are priced and paid for.
We're proud to partner with numerous Fortune 500 companies and leading TPAs. Each patient we serve creates immediate ROI: lower costs, improved access, and better care. Join us as we redefine what's possible in specialty care.
About the role
Leap is seeking a Senior Technical Implementation Manager to lead platform configurations, integrations, and technical implementation initiatives. This role bridges the gap between technical execution and client success. You'll oversee end-to-end technical implementations-from requirements gathering and SFTP file setup and validation through go-live, while also identifying opportunities for automation, scalability, and process improvement.
The ideal candidate is both technically proficient and client-oriented, able to translate complex requirements into seamless solutions. You'll partner cross-functionally with clinical, operations, data, and client success to ensure implementations are delivered on time, error-free, and in alignment with Leap Health's commitment to excellence.
Key Responsibilities
Implementation & Configuration
  • Lead end-to-end technical onboarding of new clients, from scoping through go-live.
  • Configure platform setups, SFTP connections, and eligibility, claims, and prior authorization files.
  • Manage QA of configurations and file processes to ensure data integrity and accuracy.
  • Support customer relaunches, expansions, and platform updates.

Client & Stakeholder Engagement
  • Serve as the primary technical resource for clients and their vendor partners during onboarding.
  • Translate client requirements into scalable, repeatable solutions.
  • Build strong client relationships by proactively addressing technical issues and providing clear communication.
  • Create and maintain internal documentation (PRDs, SOPs, playbooks).

Process Improvement & Scalability
  • Identify and implement automation opportunities across file processing, data ingestion, and reporting.
  • Partner with engineering and operations to improve workflows and reduce manual interventions.
  • Lead remediation efforts for technical failures (root cause analysis, communication, fix validation).
  • Support Leap's growth by standardizing technical implementation processes.

Success Metrics / Key KPIs
  • On-time, accurate launches of client implementations.
  • High client satisfaction scores on technical delivery.
  • Reduced implementation errors and downstream processing issues.
  • Increased automation of eligibility/claims/prior authorization files and configuration processes.
  • Completion of department initiatives that improve scalability.

Qualifications
  • Bachelor's degree in Computer Science, Engineering, Business, or related field preferred.
  • 3-5+ years in technical implementation, SaaS delivery, or technical operations (healthcare/healthtech strongly preferred), ideally at a startup.
  • Strong understanding of ETL pipelines, API Integrations, HIPAA & SOC 2 compliance, SSO, PHI encryption, SQL, and data ingestion processes.
  • Experience with file transfer protocols (SFTP), eligibility data, claims data, prior authorizations, and healthcare integrations.
  • Prior client-facing experience in technical account management, project management (PMP certified), and implementation.
  • Familiarity with project management and CRM tools (e.g., Hubspot, Salesforce, Asana).

What we're looking for
  • Analytical mindset; adept at diagnosing data and integration issues.
  • Excellent communicator able to engage with both technical and non-technical stakeholders.
  • Strong organizational skills; able to manage multiple concurrent implementations.
  • Independent, resourceful, and comfortable operating in a fast-paced startup environment.
  • Mission-driven with a passion for transforming U.S. healthcare.

Compensation and benefits
  • Competitive salary and equity
  • Comprehensive medical, dental, and vision coverage
  • Flexible remote work environment
  • Opportunities for professional development and career advancement as Leap grows

At Leap, we're building an outlier company with real impact - and that takes focus, energy, and commitment. If that excites you, we'd love to hear from you.
Leap is an equal opportunity employer and welcomes applicants from all backgrounds. We're committed to building a team that reflects a diversity of perspectives, experiences, and identities.

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