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Implementation Manager Jobs in Taylor, MI (NOW HIRING)

RevSpring, Inc.

Implementation Specialist

Livonia, MI · On-site

The Implementation Specialist combines strong project management skills, technical aptitude, and customer consulting capabilities to deliver high-quality implementations that meet customer objectives ...

Amy Cell Talent

Implementation Specialist

Ypsilanti, MI · On-site +1

Develop and manage implementation plans, timelines, and project schedules while maintaining clear communication with clients throughout the process. * Configure, test, troubleshoot, and validate ...

700 Credit

Implementation Specialist

Southfield, MI · On-site

As an Implementation Specialist, you will be responsible for managing the implementation and training of our solutions for new and existing clients. This will be done by analyzing client needs ...

TRIARQ Health

Implementation Specialist

Royal Oak, MI · On-site

Position Summary The Implementation Specialist leads the end-to-end onboarding and implementation ... Full-cycle Revenue Cycle Management (RCM) expertise and EMR experience are required. Dual ...

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Implementation Manager information

See Taylor, MI salary details

$36.2K

$96.1K

$156K

How much do implementation manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for implementation manager in Taylor, MI is $96,099.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,100.00 and $112,300.00 per year, depending on experience, location, and employer.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries can be higher, especially for those with certifications or specialized skills in project management tools like PMP or Agile methodologies.
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Implementation Manager jobs near you

Implementation Specialist

RevSpring, Inc.

Livonia, MI • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Title: Implementation Specialist
Job Summary:
The Implementation Specialist is an integral member of the Client Services team, responsible for leading the successful implementation of RevSpring's customer communication solutions. The primary responsibility of this position is to partner with customers throughout the implementation lifecycle by translating business requirements into technical solutions, coordinating cross-functional needs, configuring and validating customer solutions, and ensuring successful production deployment.
This role serves as the primary implementation lead for assigned customer projects, guiding customers from project kickoff through go live while collaborating with multiple internal teams. The Implementation Specialist combines strong project management skills, technical aptitude, and customer consulting capabilities to deliver high-quality implementations that meet customer objectives and support long-term success.
This position contributes directly to RevSpring's mission of delivering innovative customer communication solutions while supporting the company's leadership in Healthcare Revenue Cycle Management and Financial Services.
Essential Functions:
  • Lead customer implementations from project kickoff through successful production deployment.
  • Serve as the primary implementation contact for customers during onboarding, solution deployment, and project execution.
  • Gather, analyze, and document customer business, technical, and operational requirements.
  • Translate customer requirements into scalable communication solutions utilizing RevSpring platforms and implementation tools.
  • Configure, validate, test, and implement customer communication solutions, ensuring alignment with business requirements and best practices.
  • Develop and execute implementation plans, project schedules, and deployment strategies while managing timelines, milestones, and customer expectations.
  • Analyze customer data files, validate data integrity, troubleshoot file issues, and support data mapping and transformation activities.
  • Coordinate implementation activities across Product, Development, Operations, Production, Quality Assurance, and other cross-functional teams.
  • Facilitate implementation meetings, status updates, risk assessments, and project communications with customers and internal stakeholders.
  • Develop and execute implementation testing strategies, including system testing, user acceptance testing (UAT), and production readiness validation.
  • Identify implementation risks, dependencies, and potential project issues while proactively developing mitigation plans.
  • Troubleshoot implementation challenges, perform root cause analysis, and collaborate with technical teams to deliver timely resolutions.
  • Support production cutover activities, deployment validation, and post-implementation stabilization.
  • Provide implementation documentation, customer training, knowledge transfer, and operational handoff to ongoing support teams.
  • Maintain detailed project documentation, implementation records, and customer configuration information.
  • Develop expertise in RevSpring products, platforms, services, implementation methodologies, and integration capabilities.
  • Maintain knowledge of Healthcare Revenue Cycle Management, Financial Services, customer communications, and industry best practices.
  • Recommend implementationimprovements, process enhancements, and solution optimizations that improve customer outcomes and operational efficiency.
  • Identify opportunities to standardize implementation processes, improve project execution, and enhance the customer onboarding experience.
  • Demonstrate a commitment to continuous learning by expanding technical knowledge and staying current on evolving platform capabilities, implementation methodologies, and industry trends.

Minimum Requirements:
Specific Job Skills:
  • 3+ years related experience in business development or sales, preferably in healthcare technology.
  • Demonstrated track record of achieving sales targets.
  • Direct experience with cold calling, qualifying leads, and setting appointments.
  • Experience with Salesforce and HubSpot are a plus.

Education: Bachelor's degree or equivalent combination of education and/or related work experience.
Experience:
  • Minimum of two (2) years of experience in software implementation, project management, customer onboarding, professional services, customer success, technical consulting, or a related customer-facing role.
  • Experience implementing software solutions, SaaS platforms, or customer communication technologies preferred.
  • Experience working with customer data files, file validation, data mapping, and business applications preferred.
  • Experience in Healthcare Revenue Cycle Management, Financial Services, customer communications, or other technology-enabled business environments preferred.
  • Experience coordinating cross-functional implementation projects preferred.
  • Proficiency with Microsoft Office applications.
  • Experience with CRM, project management, ticketing, and implementation management systems preferred.

Supervision: N/A
Certifications: N/A
Language Skills:
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from a variety of both internal and external sources.
Physical Capabilities: Standard categories
The physical capabilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
RevSpring is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Note: This Job Description may not describe all of the job responsibilities and standards assigned to this position. The duties may change from time to time. RevSpring does not discriminate against any group in hiring or employment practices. Nothing in this job description constitutes a contract for employment.
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