The Implementation Manager / Senior Implementation Manageris responsible forguiding clients through the full implementation and onboarding lifecycle for Euna Grants. This individual brings ...
The Implementation Manager / Senior Implementation Manageris responsible forguiding clients through the full implementation and onboarding lifecycle for Euna Grants. This individual brings ...
As a Technology Implementation Manager, you will be the face of AMP, an NCS Company, ensuring a seamless and exceptional "white glove" service experience during Clarity site launches. You will play a ...
Quick apply
As a Technology Implementation Manager, you will be the face of AMP, an NCS Company, ensuring a seamless and exceptional "white glove" service experience during Clarity site launches. You will play a ...
Implementation Manager - American Football
Atlanta, GA · On-site
$98K - $101K/yr
Implementation Manager - American Football Job Location : 3625 Cumberland Boulevard SE, Atlanta, GA 30339 Duties : Manage hardware installation, maintenance and service delivery to the customer ...
Implementation Manager - American Football
Atlanta, GA · On-site
$98K - $101K/yr
Implementation Manager - American Football Job Location : 3625 Cumberland Boulevard SE, Atlanta, GA 30339 Duties : Manage hardware installation, maintenance and service delivery to the customer ...
Implementation Manager - American Football
Atlanta, GA · Hybrid
$98K - $101K/yr
Implementation Manager - American Football Job Location : 3625 Cumberland Boulevard SE, Atlanta, GA 30339 Duties : Manage hardware installation, maintenance and service delivery to the customer ...
Implementation Manager - American Football
Atlanta, GA · Hybrid
$98K - $101K/yr
Implementation Manager - American Football Job Location : 3625 Cumberland Boulevard SE, Atlanta, GA 30339 Duties : Manage hardware installation, maintenance and service delivery to the customer ...
Develop and implement an ORC governance model for long-term support and scalability. Stakeholder & Change Management: * Engage with HR, IT, Finance, and Compliance teams to gather requirements and ...
Quick apply
Develop and implement an ORC governance model for long-term support and scalability. Stakeholder & Change Management: * Engage with HR, IT, Finance, and Compliance teams to gather requirements and ...
Implementation Coordinator
Atlanta, GA · On-site
$22 - $24/hr
Leveraging your exceptional organizational skills and attention to detail, while working closely with the Implementation Manager and other cross-functional departments, you will create and help ...
Quick apply
Implementation Coordinator
Atlanta, GA · On-site
$22 - $24/hr
Leveraging your exceptional organizational skills and attention to detail, while working closely with the Implementation Manager and other cross-functional departments, you will create and help ...
This position requires an individual that demonstrates leadership, decision-making, and management skills, and to oversee the ServiceNow SecOps implementations to serve our clients with excellence.
This position requires an individual that demonstrates leadership, decision-making, and management skills, and to oversee the ServiceNow SecOps implementations to serve our clients with excellence.
Implementation Coordinator
Atlanta, GA · On-site
$22 - $24/hr
This is a mainly remote position reporting directly to the Implementation Manager. Some on-site work at our Home Office in Atlanta will take place for events, trainings, and meetings. Essential ...
Implementation Coordinator
Atlanta, GA · On-site
$22 - $24/hr
This is a mainly remote position reporting directly to the Implementation Manager. Some on-site work at our Home Office in Atlanta will take place for events, trainings, and meetings. Essential ...
Director, Implementation
Atlanta, GA · On-site
$140 - $190/hr
Manage, coach, and develop the Eligibility and Implementation teams, setting clear goals, workload distribution, and performance expectations * Build scalable processes and playbooks that let the ...
New
Director, Implementation
Atlanta, GA · On-site
$140 - $190/hr
Manage, coach, and develop the Eligibility and Implementation teams, setting clear goals, workload distribution, and performance expectations * Build scalable processes and playbooks that let the ...
New
Implementation Lead
Decatur, GA · On-site
... to support our Implementation Team. This role plays a vital part in ensuring the smooth ... Manage startup budgets, purchase orders, vendor partnerships, invoicing, expense tracking, and ...
Implementation Lead
Decatur, GA · On-site
... to support our Implementation Team. This role plays a vital part in ensuring the smooth ... Manage startup budgets, purchase orders, vendor partnerships, invoicing, expense tracking, and ...
Director, Implementation
Atlanta, GA · On-site
Manage, coach, and develop the Eligibility and Implementation teams, setting clear goals, workload distribution, and performance expectations * Build scalable processes and playbooks that let the ...
Director, Implementation
Atlanta, GA · On-site
Manage, coach, and develop the Eligibility and Implementation teams, setting clear goals, workload distribution, and performance expectations * Build scalable processes and playbooks that let the ...
... Site Implementation A good working knowledge of Project Management fundamentals such as PMI, PROPS-C, may have completed a PMP certification Supply & Logistics A highly developed skill set or ...
... Site Implementation A good working knowledge of Project Management fundamentals such as PMI, PROPS-C, may have completed a PMP certification Supply & Logistics A highly developed skill set or ...
US Health Analytics Implementation Manager -DataWarehouseAnalytics
Atlanta, GA · On-site +1
$140K - $175K/yr
US Health Analytics Implementation Manager - Data Warehouse Analytics Aon is looking for a Health Analytics Implementation Manager - Data Warehouse Analytics to support the US Health Analytics ...
New
US Health Analytics Implementation Manager -DataWarehouseAnalytics
Atlanta, GA · On-site +1
$140K - $175K/yr
US Health Analytics Implementation Manager - Data Warehouse Analytics Aon is looking for a Health Analytics Implementation Manager - Data Warehouse Analytics to support the US Health Analytics ...
New
The leader serves as a strategic partner to Sales, Relationship Management, Operations, Product, Technology, and Support teams to ensure implementation commitments are met, customer expectations are ...
New
The leader serves as a strategic partner to Sales, Relationship Management, Operations, Product, Technology, and Support teams to ensure implementation commitments are met, customer expectations are ...
New
The Senior Director, Implementation is a commercial operations leader with full ownership of the ... The Senior Director leads a team of Project Managers ranging from early career to highly ...
The Senior Director, Implementation is a commercial operations leader with full ownership of the ... The Senior Director leads a team of Project Managers ranging from early career to highly ...
The Global Implementation and Solution Design Manager is responsible for managing the implementation of global logistics solutions for key customers. This role ensures seamless onboarding of new ...
The Global Implementation and Solution Design Manager is responsible for managing the implementation of global logistics solutions for key customers. This role ensures seamless onboarding of new ...
Share: Share Manager, Oracle Implementation - Tax Technology Consulting with Facebook Share Manager, Oracle Implementation - Tax Technology Consulting with LinkedIn Share Manager, Oracle ...
Share: Share Manager, Oracle Implementation - Tax Technology Consulting with Facebook Share Manager, Oracle Implementation - Tax Technology Consulting with LinkedIn Share Manager, Oracle ...
OverviewThe Global Implementation and Solution Design Manager is responsible for managing the implementation of global logistics solutions for key customers. This role ensures seamless onboarding of ...
OverviewThe Global Implementation and Solution Design Manager is responsible for managing the implementation of global logistics solutions for key customers. This role ensures seamless onboarding of ...
Overview The Global Implementation and Solution Design Manager is responsible for managing the implementation of global logistics solutions for key customers. This role ensures seamless onboarding of ...
Overview The Global Implementation and Solution Design Manager is responsible for managing the implementation of global logistics solutions for key customers. This role ensures seamless onboarding of ...
Overview The Global Implementation and Solution Design Manager is responsible for managing the implementation of global logistics solutions for key customers. This role ensures seamless onboarding of ...
Overview The Global Implementation and Solution Design Manager is responsible for managing the implementation of global logistics solutions for key customers. This role ensures seamless onboarding of ...
Implementation Manager information
See Stockbridge, GA salary details
$33.3K - $43.3K
7% of jobs
$43.3K - $53.3K
4% of jobs
$62.9K is the 25th percentile. Wages below this are outliers.
$53.3K - $63.3K
14% of jobs
$63.3K - $73.3K
15% of jobs
The median wage is $80.2K / yr.
$73.3K - $83.3K
14% of jobs
$83.3K - $93.3K
14% of jobs
$98.7K is the 75th percentile. Wages above this are outliers.
$93.3K - $103.3K
13% of jobs
$103.3K - $113.3K
7% of jobs
$113.3K - $123.3K
5% of jobs
$123.3K - $133.3K
3% of jobs
$133.3K - $143.3K
3% of jobs
$33.3K
$88.3K
$143.3K
How much do implementation manager jobs pay per year?
What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?
How does an implementation manager typically collaborate with clients and internal teams during a project rollout?
How much do implementation managers make?
What does an implementation manager do?
What is the difference between Implementation Manager vs Project Coordinator?
| Aspect | Implementation Manager | Project Coordinator |
|---|---|---|
| Responsibilities | Oversees project deployment, manages teams, ensures client requirements are met | Supports project tasks, schedules meetings, updates project documentation |
| Required Skills | Project management, leadership, technical knowledge | Organizational skills, communication, basic project management |
| Certifications | PMP, Agile certifications often preferred | Certifications less common, focus on organizational skills |
| Work Environment | Client-facing, cross-functional teams, often in tech or consulting | Office-based, supporting project teams in various industries |
The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.
Is implementation manager the same as project manager?
What is an implementation manager?
The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

Full-time
Medical, Dental
Re-posted 3 days ago
Job description
About Enterprise Customer Programs
Enterprise Customer Programs (ECP) is Euna Solutions' delivery organization for enterprise-scale clients i.e. primarily state governments and state agencies managing large, complex grant programs. Our clients are partners executing statewide strategic priorities, often spanning multiple agencies and funding streams within a single engagement.
ECP manages the full implementation lifecycle: from discovery and configuration through training, go-live, and ongoing support. We work closely with Product andtechnical teamsto ensure our clients achieve sustainable adoption and measurable outcomes.
The Opportunity:
The Implementation Manager / Senior Implementation Manageris responsible forguiding clients through the full implementation and onboarding lifecycle for Euna Grants. This individual brings deepgrantsknowledge, a strong technical foundation, and a genuine curiosity for how AI and emerging tools can improve the way work gets done - for both our clients and our team.
This role is the product expert in the room. You will lead discovery, configure systems, deliver trainings, manage cross-functional relationships, and help clients connect their grants management goals to the capabilities of Euna Grants. You bring an understanding of the public sector grants landscape - ideally from direct experience - and you know how to translate that knowledge into practical, high-quality implementation work.
The level of this role isdeterminedbased on experience. Senior-level candidates bring a more complex portfolio, greater independence, and a leadership presence within the Implementation team. Both levels report to the Manager of Professional Services and work closely with Customer Support and Product teams.
Who Thrives Here:
ECP is at an exciting point in its growth - the foundation issolid, the mission is clear, and we are focused on scaling what is working. People who do well here help write the playbook rather than wait for one. They think on their feet, stay flexible as things change, and collaborate openly - information does not get siloedand people step in beyond their lane when the client or team needs it. If you are energized by momentum and want your work to matter, you will fit in here.
Key Responsibilities:
Core responsibilities apply across both levels. Senior-level candidates lead more complex engagements and take on greater internal ownership.
Discovery & Requirements
- Lead client discovery sessions to understand current-state business processes, grant program structure, stakeholder roles, and system requirements.
- Facilitate working sessions with agency staff, program managers, and technical contacts to surface configuration requirements andidentifygaps.
- Produce andmaintaindiscovery documentation,requirementsmatrices, and process maps that serve as the foundation for configuration and training.
- Translate discovery findings into a clear, agreed-upon implementation scope and configuration plan.
Implementation & Configuration
- Deliver implementations in full alignment with Euna's Implementation Methodology, adapting approach to client complexity and maturity.
- Configure client instances of Euna Grants based on documented business requirements; develop andmaintaincomprehensive configuration documentation.
- Demonstrate deep knowledge of the grant lifecycle - from pre-award through close-out - and articulate the specific role Euna Grants plays at each stage.
- Understand Euna Grants functionality at depth and translate that knowledge into clear value for each client.
- Conduct UAT, document issues, create support tickets, andmonitorresolution to closure.
Training & Client Enablement
- Lead clienttrainingsacross a range of audiences - from end users to agency leadership - in virtual and written formats.
- Support requests for client training, troubleshooting, and project-related work as needed.
Risk Management & Cross-Functional Collaboration
- Proactivelyidentifyand escalate project risks to Project Management.
- Ensure client feedback requests contain sufficient detail for successful execution beforerouting foraction.
- Identifyand document system functionality gaps; partner with Product and Development on enhancement opportunities.
- Participate in cross-functional activities including requirements gathering and business process modeling.
Team & Internal Contribution
- Play a meaningful role in onboarding new hires and contributing to teamknowledge-sharing. Senior IM: lead this function.
- Actively adopt and embed AI tools into your daily work - whether drafting documentation, accelerating configuration analysis,preparing forclient meetings, oridentifyingworkflow improvements. We want someone who is excited by this, not just willing.
- Perform other job-related duties as assigned.
Minimum Qualifications:
- BA/BS degree or equivalent work experience.
- 4+ years of Customer Success, implementation, or account management experience (Implementation Manager); 8+ years (Senior Implementation Manager).
- Working knowledge ofgrantsmanagement - including grant types, funding compliance requirements, and reporting obligations. Public sector experience is strongly preferred.
- Demonstrated technical acumen: comfort configuring software, understanding data relationships, and navigating system architecture concepts. Experience with SaaS platformsrequired.
- Enthusiasm for AI tools anda track recordof embedding technology into daily workflows to improve output quality or efficiency. We are not looking for a passive user - we want someone whoseeks outopportunities.
- Extensive experience training or teaching clients in a virtual environment.
- Strong communicationskills across written, verbal, and visual formats, adaptable to audiences from end users to agency executives.
- Ability to manage multiple complex projects and competing deadlines simultaneously.
- Strong analytical and documentation skills, particularly inrequirementsgathering and configuration work.
- Ability to work independently whileremaininga reliable, collaborative member of a broader team.
- Comfortable in a fast-paced, evolving environment; adaptable and professionally resilient.
- Strong attention to detail; organized andconsistent infollow-through.
Preferred Qualifications:
- Direct experience working in or with state, county, or municipal government in agrantscapacity.
- Familiarity with federal grant programs (CDBG, ARPA, HUD, EPA, or similar).
- Experience withgrantsmanagement systems (GMS),financial managementplatforms, or public sector ERP systems.
- Exposure to AI productivity tools (e.g., Copilot, Claude, ChatGPT) withdemonstratedapplication in a professional context.
- Knowledge of data migration concepts or experience supporting SaaS implementation projects with integration components.
Location & Travel:
This position will be hybrid with 3 days/week in our Atlanta, GA office. (Tuesday, Wednesday and Thursday).
What Level Are You:
We arehiring forone role across two levels. Here is how to think about it:
- Implementation Manager - You have a solid implementation or customer success foundation andgrantsexposure. You are eager to grow your technical depth and take on complex clients. You are early in building your AI practice but committed to the work.
- Senior Implementation Manager - You bring extensive implementation experience, deep grants knowledge, and a history of leading complex, multi-stakeholder engagements. You canoperateindependently across a portfolio, take on a leadership role within the team, and you have already started embedding AI into how you work.
Level isdeterminedthrough the interview process based ondemonstratedexperience.
AI Mindset at Euna Solutions
We believe the future of work is human + AI. At Euna Solutions, we encourage our team members to leverage AI tools to enhance creativity, efficiency, and decision-making. We're looking for people who are curious about emerging technologies, eager to experiment, and committed to using AI responsibly to augment-not replace-their expertise.
If you enjoy exploring new ways to solve problems, learning continuously, and applying AI to make your work smarter and more impactful, you'll thrive here.
WhatIt'sLike to Work at Euna Solutions
At Euna Solutions, we carefully foster a work environment where employees have a safe space for creative and intellectual freedom, and the opportunity to work cross-functionally. We offer a dynamic environment with considerable opportunity for professional growth and advancement.
Here are some of the perks that Euna employees enjoy:
Competitive wages
Wepaycompetitive wages and salaries, and we only expect an honest 40-hour week for it.
Wellness days
What's better than a long weekend? An extra-long weekend!Twice a year, Euna employees enjoy an extra day on top of the long weekend! An extra day to decompress and spend time doing the things you love.
Community Engagement Committee
At Euna, we know how important it is to give back. Our community engagement committee looks for ways to give back to our local communities through time,giftsand skills.
Flexible work day
Weunderstandthat what a workday looks like differs by employee and the role requirements. Through our interview processwe'llwork with you to ensureit'sa fitfor you and the specific roleyou'reinterested in.
Benefits
Askus for a copy of our health and dental benefits!
Culture committee
Celebrateatevery occasion with the culture team! They make sure that our team's culture is bustling with frequent fun events for holidays and special occasions, as well as for miscellaneous fun.
About Euna Solutions
Euna Solutions is a leading provider of purpose-built, cloud-based software that helps public sector and government organizations streamline procurement, budgeting, payments, grants management, and special education administration. Designed to enhance efficiency, collaboration, and compliance, Euna Solutions supports more than 3,400 organizations across North America in building trust, enabling transparency, and driving community impact. Recognized on Government Technology's GovTech 100 list, Euna Solutions is committed to advancing public sector progress through innovative SaaS solutions. To learn more, visit
www.eunasolutions.com.
Please visit our website:https://eunasolutions.com/careers/and check out our LinkedIn Page:https://www.linkedin.com/company/eunasolutions/
We believe in embracing new perspectives andoptimizingimpact. If you have relatable experience and relevant transferrable skills but feel you may be missing a few of the requirements, we encourage you to apply! We recognize that people have unique career journeys and ifyou'reexcited about this role and know you can bring something great to the team, then we want to hear from you. Please know Euna Solutions is committed toprovidinga comfortable and accessible interview process for every candidate. If there are anyaccommodationsour team can make throughout our hiring process (big or small), please let us know.
For any inquiries or requestsregardingaccessibility at Euna Solutions, please emailrecruiting@eunasolutions.comor call our officeat1.877.707.7755. Upon request,appropriate accessibleformats or arrangements will beprovidedas soon aspracticable.