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Implementation Manager Jobs in Silver Spring, MD

Alertus Technologies

Implementations Manager

Baltimore, MD · On-site

$60K - $84K/yr

Implementation Managers are responsible for driving product implementation, customer satisfaction, and customer growth across the government, commercial, education, and healthcare markets. This is a ...

JLL

Product Implementation Team Manager

Washington, DC · Remote

LeasingOS Implementation Manager About This Opportunity LeasingOS is JLL's tenant rep leasing technology product. JLL is seeking an experienced Manager to lead our dynamic LeasingOS support team ...

Privia Health

Implementation Associate

Arlington, VA · On-site

$65K - $75K/yr

The Implementation Manager is the primary point of contact, project manager, and trainer during the launch and implementation of providers into our medical group. Primary Job Duties: * Partner with ...

Privia Health

Implementation Associate

Arlington, VA · On-site

The Implementation Manager is the primary point of contact, project manager, and trainer during the launch and implementation of providers into our medical group. Primary Job Duties: * Partner with ...

JLL

Product Implementation Team Manager

Baltimore, MD · Remote

LeasingOS Implementation Manager About This Opportunity LeasingOS is JLL's tenant rep leasing technology product. JLL is seeking an experienced Manager to lead our dynamic LeasingOS support team ...

Privia Health

Implementation Associate

Arlington, VA · On-site

$65K - $75K/yr

The Implementation Manager is the primary point of contact, project manager, and trainer during the launch and implementation of providers into our medical group. Primary Job Duties: * Partner with ...

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Implementation Manager information

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$107K

$173.7K

How much do implementation manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for implementation manager in Silver Spring, MD is $107,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $125,100.00 per year, depending on experience, location, and employer.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries can be higher, especially for those with certifications or specialized skills in project management tools like PMP or Agile methodologies.
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Implementation Manager jobs near you

Implementations Manager

Alertus Technologies

Baltimore, MD • On-site

$60K - $84K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Job description

Company Description
At Alertus, protecting people from harm is our mission and our passion. As the leader in mass notification, we are committed to providing customizable, scalable, and cost-effective solutions, as we know even a few seconds of warning can help save lives during an emergency.
Our employees are integral to the company's success and impact countless people's lives, safety, and well-being. We aim for a positive, collaborative environment that allows employees to work across departments easily and effectively.
Job Description
We are looking for an all-star to play a critical role in driving Alertus' rapid growth. The Implementations Manager will report to the Sr. Manager, Implementations Services, and will be a key player in bringing our mission to life. Implementation Managers are responsible for driving product implementation, customer satisfaction, and customer growth across the government, commercial, education, and healthcare markets.
This is a customer-centric role where building strong relationships and using your technical background are the keys to successful product implementations. Our ideal candidate is a self-motivated problem solver with a strong desire to create champions of the Alertus solution.
A Day in the Life:
  • Serve as a trusted partner and technical expert in the Alertus solution for our wide array of customers spanning the government, commercial, education, and healthcare markets.
  • Act as the day-to-day lead for customer implementations
  • Develop and maintain relationships with key stakeholders to ensure delivery of customer goals and objectives
  • Document and blueprint configuration, best practices, use cases, value propositions, and other key learnings as Alertus grows and scales into new and emerging markets
  • Independently and collaboratively drive product adoption to increase product stickiness throughout the lifetime of the contract
  • Deliver presentations and a premium training experience that inspires each user to utilize Alertus solutions
  • Analyze customer usage, develop strategies for customer improvement that align with the customer's needs, and act on those plans to drive value independently or collaboratively with the team
  • Manage internal tasks and account maintenance duties (e.g. SalesForce, internal requests) to ensure activities are updated daily and deadlines are met
  • Proactively partner cross-functionally with Sales, Marketing, Product Development, and Executive team members to address customer needs and drive account growth
  • Identify needs for customer education: develop collateral, conduct webinars, and create improved on-demand learning opportunities for our customer base

Required Skills & Abilities:
  • Ability to travel to customer sites 20-30% of the time
  • Knowledge in the fundamentals of servers, software, networking, and other data center technologies
  • Experience implementing and troubleshooting hardware a plus
  • Demonstrated experience in system deployment
  • Ability to cultivate and nurture long-lasting relationships with customers
  • A genuine curiosity for new and emerging technologies
  • A strategic, innovative mindset

Education & Experience:
  • Bachelor's Degree in an IT-based field or equivalent work experience
  • Certifications such as A+, Network+, and PMP a plus
  • 2+ years of relevant experience

Alertus Career Advantages:
  • Unlimited Paid Time Off
  • Paid Holidays
  • 401(k) Retirement Plan
  • Medical, Dental, and Vision Plans
  • Short-term Disability, Accident, Hospital, and Cancer Insurance
  • Live Near Your Work Homebuying Incentive Program
  • Employee Referral Bonuses
  • Flex Scheduling

$60,000 - $84,000 a year
The referenced base salary range represents the low and high end of Alertus' salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will depend on several factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications.
Additional Information:
All applicants who wish to be employed by Alertus, regardless of work location, must be fully vaccinated or in the progress of vaccination by the first day of their employment (some exceptions may be considered if within the guidelines of the company policy). Proof of vaccination or exemption must be provided prior to their start date.
Protecting people from harm is what we do. It's our mission and our passion. As a company dedicated to developing advanced technologies to help save lives, we feel strongly that our employees protect themselves and others from a potentially fatal virus. We encourage everyone who can safely do so to vaccinate against COVID-19.
All your information will be kept confidential according to EEO guidelines.
EEO/AA Employer M/F/D/V
AT THIS TIME, ALERTUS DOES NOT PROVIDE VISA SPONSORSHIP
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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