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Remote Implementation Jobs in Silver Spring, MD (NOW HIRING)

HCI

Jr. Implementation Specialist

Ellicott City, MD · Remote

$50K/yr

Remote Reports To: Vice President of Business Solutions Job Overview: The Junior Implementation Specialist at HCIactive supports the onboarding and implementation of software solutions for clients.

Epiq

Implementation Specialist

Washington, DC · On-site +1

$60K - $70K/yr

Each project relies on a customized plan that can include: hands on training (remote or on-site ... Implementation. Specialists will also work heavily with all other internal teams at Epiq depending ...

Hendall Inc

Implementation Specialist

Rockville, MD · Remote

$70K - $95K/yr

OVERVIEW The Implementation Specialist provides technical assistance and implementation support for a large, multi‑state behavioral health data collection and reporting program. This role works ...

Hendall

Implementation Specialist

Rockville, MD · On-site +1

$70K - $95K/yr

OVERVIEW The Implementation Specialist provides technical assistance and implementation support for a large, multistate behavioral health data collection and reporting program. This role works ...

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Remote Implementation information

See Silver Spring, MD salary details

$40.3K

$107K

$173.7K

How much do remote implementation jobs pay per year?

As of May 31, 2026, the average yearly pay for remote implementation in Silver Spring, MD is $107,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $125,100.00 per year, depending on experience, location, and employer.

What is a Remote Implementation job?

A Remote Implementation job involves deploying, configuring, and integrating software, systems, or services for clients without being physically on-site. Professionals in this role communicate with customers to understand requirements, guide them through setup, and ensure smooth adoption of the product. They often collaborate with technical and customer support teams to troubleshoot issues and optimize performance. Strong communication, problem-solving, and technical skills are key to success in this role.

What are the key skills and qualifications needed to thrive in the Remote Implementation position, and why are they important?

To excel in a Remote Implementation role, you need strong project management, technical troubleshooting, and customer onboarding skills, often supported by experience in software deployment or IT solutions. Familiarity with CRM systems, project management tools like Asana or Jira, and relevant certifications such as PMP or ITIL are commonly expected. Excellent communication, problem-solving abilities, and self-motivation are standout qualities in this position. These skills ensure successful client implementations, smooth remote collaboration, and high levels of customer satisfaction.

What are some common challenges faced by professionals in Remote Implementation roles?

One common challenge in Remote Implementation is managing client expectations and ensuring seamless communication across different time zones and virtual platforms. Because you are not onsite, building trust and understanding client requirements thoroughly through video calls and digital collaboration can require extra attention to detail. Additionally, troubleshooting technical issues remotely often means coordinating with both internal technical teams and client stakeholders to resolve problems efficiently. However, these challenges can be rewarding for professionals who are proactive, adaptable, and enjoy working in a dynamic, customer-focused environment.
More about Remote Implementation jobs
What are the most commonly searched types of Implementation jobs in Silver Spring, MD? The most popular types of Implementation jobs in Silver Spring, MD are:
What are popular job titles related to Remote Implementation jobs in Silver Spring, MD? For Remote Implementation jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Remote Implementation jobs in Silver Spring, MD look for? The top searched job categories for Remote Implementation jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Remote Implementation jobs? Cities near Silver Spring, MD with the most Remote Implementation job openings:
Remote Implementation jobs near you
Infographic showing various Remote Implementation job openings in Silver Spring, MD as of May 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Contract. Highlights an 100% Remote job distribution, with an average salary of $107,015 per year, or $51.4 per hour.
Jr. Implementation Specialist

Jr. Implementation Specialist

HCI

Ellicott City, MD • Remote

$50K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 27 days ago

Job description

Job Title: Junior Implementation Specialist
Department: Operations
Location: Remote
Reports To: Vice President of Business Solutions

Job Overview:

The Junior Implementation Specialist at HCIactive supports the onboarding and implementation of software solutions for clients. This entry-level role focuses on assisting with platform setup, learning client requirements, and providing basic support throughout the implementation lifecycle. Working closely with senior team members, project managers, and technical teams, the Junior Implementation Specialist helps ensure smooth client onboarding while developing foundational implementation and client management skills.

Key Responsibilities:

Client Onboarding Support:
Assist in the onboarding process by supporting client setup activities, ensuring required information is collected, and helping maintain a smooth implementation experience.

Solution Configuration Assistance:
Support the configuration of the company's platform based on client requirements under the guidance of senior team members.

Project Coordination Support:
Help track implementation timelines, update project documentation, and coordinate with internal teams to ensure tasks are completed on schedule.

Client Training & Support:
Assist in delivering training sessions and provide basic support to clients by answering common questions and escalating more complex issues as needed.

Requirements Gathering Support:
Help document client needs and requirements, working with senior team members to translate them into actionable tasks.

Quality Assurance & Testing:
Participate in testing implementations to ensure solutions function as expected and report any issues identified.

Documentation:
Maintain accurate records of implementation activities, configurations, and client interactions for internal reference and handoffs.

Client Relationship Support:
Build positive relationships with clients through responsive communication and a willingness to help, while learning to manage client expectations effectively.

Feedback Collection:
Gather client feedback during and after implementation and share insights with the team to support continuous improvement.

Qualifications:

Education:
Bachelor's degree in Business, Information Technology, or a related field preferred. Equivalent experience may be considered.

Experience:

  • 0–2 years of experience in software implementation, customer support, client success, or a related role
  • Internship or entry-level experience in SaaS or technology environments is a plus

Skills:

  • Basic technical aptitude with an interest in learning software platforms and configurations
  • Strong communication skills with the ability to interact professionally with clients and team members
  • Organized and detail-oriented with the ability to manage multiple tasks
  • Familiarity with project management or CRM tools is a plus
  • Problem-solving mindset with a willingness to learn and ask questions
  • Customer-focused attitude with a strong desire to support client success

Key Competencies:

Willingness to Learn:
Eagerness to develop technical and client-facing skills in a fast-paced environment.

Collaboration:
Ability to work effectively with cross-functional teams and take direction from senior staff.

Adaptability:
Comfortable handling new tasks and adjusting to evolving client and business needs.

Communication:
Clear and professional verbal and written communication skills.

Attention to Detail:
Ensures accuracy in documentation, configurations, and task execution.

Benefits:

  • Salary: $50,000/Annually with performance increases
  • Comprehensive benefits package (medical, dental, vision)
  • 401(K) plan with company match
  • Professional development and training opportunities
  • Flexible work environment and remote work options