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Implementation Manager Jobs in San Ramon, CA (NOW HIRING)

PHIL

Senior Implementation Manager

San Francisco, CA · Remote

Position Overview PHIL is seeking a talented and experienced Senior Implementation Manager, Professional Services to lead enterprise client implementations from committed intent through program ...

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Implementation Manager information

See San Ramon, CA salary details

$43.6K

$115.7K

$187.7K

How much do implementation manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for implementation manager in San Ramon, CA is $115,684.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,400.00 and $135,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries tend to be higher, and additional compensation may include bonuses or benefits. Strong project management skills and certifications like PMP can also influence earning potential.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

Is implementation manager the same as project manager?

An Implementation Manager focuses on overseeing the deployment of products or systems within an organization, ensuring that solutions are delivered on time and meet client requirements. A Project Manager generally manages the planning, execution, and completion of projects across various domains, which may include multiple implementations. While both roles involve project coordination, Implementation Managers specialize in the successful rollout of specific solutions, often requiring technical knowledge and client communication skills.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

More about Implementation Manager jobs
What job categories do people searching Implementation Manager jobs in San Ramon, CA look for? The top searched job categories for Implementation Manager jobs in San Ramon, CA are:
What cities near San Ramon, CA are hiring for Implementation Manager jobs? Cities near San Ramon, CA with the most Implementation Manager job openings:
Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in San Ramon, CA as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $115,684 per year, or $55.6 per hour.

Senior Implementation Manager

PHIL

San Francisco, CA • Remote

Full-time

Medical, Dental, Vision, Retirement

Re-posted 3 days ago

Job description

Company Overview

Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we\'ve set out to change that.

PHIL’s B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation.

The team at PHIL is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading!

Position Overview

PHIL is seeking a talented and experienced Senior Implementation Manager, Professional Services to lead enterprise client implementations from committed intent through program activation. This role will focus on solution design, cross-functional execution, and delivering high-quality, technically sound implementations that drive speed to value.

Reporting to the Director of Professional Services, you will own end-to-end implementation strategy, translate client goals into technical solution architecture, and ensure operational readiness across product, engineering, operations, and client stakeholders.

This is a highly visible, client-facing role that requires strong ownership, technical fluency, and the ability to thrive in ambiguity.

Responsibilities

  • Own full-cycle implementation delivery from kickoff through activation, ensuring alignment between contractual scope, client goals, and technical solution design

  • Lead discovery and current state assessments, translating client objectives into detailed technical specifications and operational protocols

  • Design and document complete program architecture, including configuration standards, business logic, operating rules, and adoption pathways

  • Create and maintain a centralized source of truth outlining solution design, workflows, and reporting structures

  • Drive cross-functional execution across product, engineering, operations, sales, and client success to ensure on-time delivery and operational readiness

  • Monitor and report on implementation health, including status updates, risk tracking, and priority dashboards

  • Serve as a product subject matter expert, understanding PHIL’s platform capabilities, roadmap, integrations, and data workflows

  • Oversee logging and follow-through on technical requests, ensuring tickets are properly grouped, tracked, and aligned to broader initiatives

  • Identify opportunities for process improvement, standardization, and efficiency gains in delivery methodology

  • Influence internal and external stakeholders to resolve complex issues while maintaining scope integrity and project momentum

Qualifications

  • Bachelor’s degree or equivalent experience

  • 10+ years of technology-enabled services implementation experience

  • 5+ years of vendor-side ownership of enterprise implementations

  • 5+ years managing cross-functional and project-specific teams in a matrixed environment

  • Demonstrated ability to translate business objectives into technical architecture and operational execution

  • Strong analytical and problem-solving skills with a data-driven approach to decision making

  • Technical fluency in enterprise integrations including APIs, SFTP, flat file transfers, and SQL

  • Familiarity with AI and LLM applications within technology-enabled service environments

  • Experience designing implementation processes, documentation standards, and scalable delivery frameworks

  • Proven ability to influence stakeholders and negotiate solutions across diverse internal and external constituencies

  • Self-motivated, proactive, and comfortable operating in fast-paced, ambiguous environments

  • Excellent written and verbal communication skills, with the ability to translate technical concepts to non-technical audiences

  • Ability to travel up to 25%

Benefits

  • Ground floor opportunity with one of the fastest-growing startups in health-tech

  • Fully remote working environment available in the following states: AZ, CA, CO, FL, GA, IA, ID, IL, IN, MA, MI, MO, NC, NH, NJ, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV

  • Competitive compensation (commensurate with experience)

  • Full benefits (medical, dental, vision)

  • 401(k) contribution opportunity

PHIL Inc. is an equal-opportunity employer.

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