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Implementation Manager Jobs in Pasadena, CA (NOW HIRING)

We are looking for an Implementation Manager to join our growing CX team. The ideal candidate is a proactive, solution-oriented professional with experience managing complex software implementations ...

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Senior Implementation Manager

Carson, CA · On-site

$120K - $125K/yr

The Senior Implementation Manager is responsible for leading the successful onboarding and integration of new clients, projects, and solutions within our 3PL network. This role ensures that ...

This role is responsible for managing categories of goods and services while embedding contracts ... and implement standardized category management and sourcing processes in Coupa, ensuring ...

This role is responsible for managing categories of goods and services while embedding contracts ... and implement standardized category management and sourcing processes in Coupa, ensuring ...

We strategize, advise, design, develop and implement future-forward business & technology solutions. With expertise in digital media supply chain, data & analytics, IP & rights management, broadcast ...

We strategize, advise, design, develop and implement future-forward business & technology solutions. With expertise in digital media supply chain, data & analytics, IP & rights management, broadcast ...

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Showing results 1-20

Implementation Manager information

See Pasadena, CA salary details

$42.5K

$112.9K

$183.3K

How much do implementation manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for implementation manager in Pasadena, CA is $112,918.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,400.00 and $132,000.00 per year, depending on experience, location, and employer.

What does an implementation manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is an implementation manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

How does an implementation manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What are the key skills and qualifications needed to thrive as an implementation manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

How much do implementation managers make?

Implementation managers typically earn a median salary of around $85,000 to $120,000 annually, depending on experience, industry, and company size. In larger markets, such as major metropolitan areas, salaries can be higher, especially for those with certifications or specialized skills in project management tools like PMP or Agile methodologies.

What are the most commonly searched types of Implementation jobs in Pasadena, CA?

The most popular types of Implementation jobs in Pasadena, CA are:

What are popular job titles related to Implementation Manager jobs in Pasadena, CA?

For Implementation Manager jobs in Pasadena, CA, the most frequently searched job titles are:

What job categories do people searching Implementation Manager jobs in Pasadena, CA look for?

The top searched job categories for Implementation Manager jobs in Pasadena, CA are:

What cities near Pasadena, CA are hiring for Implementation Manager jobs?

Cities near Pasadena, CA with the most Implementation Manager job openings:

Infographic showing various Implementation Manager job openings in Pasadena, CA as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $112,918 per year, or $54.3 per hour.

Implementation Manager

12twenty

Santa Monica, CA • Remote

$75K - $80K/yr

Full-time

Posted 2 days ago

New


Job description

12twenty is the leading platform for employers to connect with elite early career professionals. Our community includes millions of students, recent graduates, and alumni from top business schools, law schools, and universities around the world. We take pride connecting our community of candidates with recruiters from top companies across industries. Come join our fast growing organization!

Summary:

We are looking for an Implementation Manager to join our growing CX team. The ideal candidate is a proactive, solution-oriented professional with experience managing complex software implementations for mid-market to light enterprise clients. This is an individual contributor role and does not include people management responsibilities. This role is perfect for someone who thrives in high-touch, high-value customer environments, can manage diverse personalities, and is motivated by driving successful, long-term adoption of a mission-critical platform.

This is a 100% remote U.S. opportunity.

Your Role:

  • Lead the customer implementation process from contract signature through full adoption and handoff to Customer Success.

  • Manage 30–40 concurrent implementation projects, each involving multiple stakeholders and varying timelines.

  • Design, deliver, and adjust project plans and milestone schedules to ensure engagement and momentum throughout multi-month onboarding.

  • Conduct live training sessions, working sessions, and executive-level updates via video conference.

  • Motivate and guide customers through complex technical rollouts, ensuring platform understanding and operational readiness.

  • Serve as the primary point of contact during implementation, navigating different personalities, org structures, and stakeholder levels.

  • Collaborate closely with Product, Support, and CS teams to ensure seamless internal alignment and a smooth customer journey.

  • Gather feedback, identify risks, and proactively address blockers to protect timelines and outcomes.

  • Prepare to take ownership of Alpha or strategic accounts after demonstrating strong mastery of the platform and process.

  • Continually surprise and delight customers with a can-do mindset and a customer-first approach.

Your Experience:

  • 3–5 years of experience in SaaS onboarding, implementation, or project management (platform experience preferred over point solutions).
  • Proven ability to manage multiple, multi-month implementation projects with mid-market or Fortune 100 clients.
  • Experience with cloud-based platforms and the ability to quickly learn complex software ecosystems.
  • Strong communication skills across all channels (Zoom, Slack, Salesforce, etc.) and with various seniority levels.
  • Demonstrated ability to manage complex personalities and drive accountability without direct authority.
  • High emotional intelligence, professional resilience, and a go-getter mindset.
  • Exceptional organizational and project management skills with the ability to set goals, manage deadlines, and work with minimal direction.
  • Experience working autonomously in a remote environment.

Bonus Skills:

  • Platform implementation experience (ERP, HCM, CRM—e.g., NetSuite, Workday, etc.)

  • Change management or stakeholder communication frameworks

  • Technical familiarity (APIs, SSO, integrations, basic configuration)

  • Advanced Excel or project planning tools (Asana, Jira, Smartsheet)

Team Values:

Communication: Ask questions, offer clarity, operate with transparency and empathy
Collaboration: Work cross-functionally to find the best path forward
Continuous Improvement: Seek growth in both process and product

Annual compensation range: Up to $75,000 – $80,000
(Up to $85,000 for candidates with demonstrated Alpha/strategic implementation leadership experience)

The annual compensation range for this position is listed above. This salary range is an estimate, and the actual salary may vary based on company compensation practices, job related skills, depth of experience, relevant certifications and trainings, in addition to geographic location.

In addition to the range below, US employees are eligible for equity. Employees in this position are also eligible to participate in the Company's standard benefit programs, which currently include the following: medical, dental, and vision benefits, 401(k), and paid time off.

Benefits & Perks:
  • Competitive salary
  • Generous PTO policy
  • Full benefits, including 401(k)
  • Regular team happy hours and activities
  • Remote work flexibility

12twenty is an enterprise level talent acquisition platform connecting the world's largest employers with students and alumni from top business schools and other graduate level institutions. The market for talent, especially highly qualified talent, continues to grow more and more competitive. 12twenty's unique position as the connection between students, schools, and employers has fueled our rocketship growth. Come be part of our journey!

12twenty offers competitive salary and stock options and an amazing team to innovate and collaborate with. We love what we do, we embody a passion for continuous improvement, and we support each other to be excellent!

Check out a video from a recent user conference: https://vimeo.com/254762533