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Implementation Manager Jobs in Madison, TN (NOW HIRING)

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Implementation Manager information

See Madison, TN salary details

$36.1K

$95.8K

$155.5K

How much do implementation manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for implementation manager in Madison, TN is $95,826.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,900.00 and $112,000.00 per year, depending on experience, location, and employer.

How much does an implementation manager make?

The average salary for an implementation manager in the United States is approximately $85,000 to $120,000 per year, depending on experience, industry, and company size. Salaries can vary based on location, with higher pay often found in major metropolitan areas, and may include bonuses or benefits. Strong project management skills and certifications like PMP can influence earning potential.

What are the key skills and qualifications needed to thrive as an Implementation Manager, and why are they important?

To thrive as an Implementation Manager, you need strong project management skills, technical acumen relevant to the industry, and a bachelor's degree in business, IT, or a related field. Familiarity with project management tools like Jira or Asana, CRM systems, and certifications such as PMP or Agile can be highly beneficial. Excellent communication, problem-solving, and stakeholder management skills set top performers apart in this role. These skills ensure successful project delivery, client satisfaction, and seamless coordination across teams during complex implementations.

How does an Implementation Manager typically collaborate with clients and internal teams during a project rollout?

An Implementation Manager serves as the main liaison between clients and various internal departments, such as project management, technical support, and product development. During a project rollout, they coordinate meetings, clarify client requirements, and ensure all stakeholders are aligned with the project timeline and objectives. This role often involves resolving issues quickly, managing expectations, and providing regular status updates to both clients and internal teams to ensure a smooth and successful implementation.

What does an Implementation Manager do?

An Implementation Manager is responsible for overseeing the deployment and integration of new systems, products, or services within a company or for clients. They coordinate between different teams, manage project timelines, and ensure that all requirements are met for a successful rollout. Their role involves problem-solving, communication, and ensuring customer satisfaction throughout the implementation process. Implementation Managers often work closely with clients to understand their needs and tailor the implementation accordingly.

What is the role of an implementation manager?

An implementation manager oversees the deployment of new systems, processes, or products within an organization. They coordinate cross-functional teams, develop project plans, and ensure timely delivery while managing client expectations and resolving issues during the implementation process.

What is the difference between Implementation Manager vs Project Coordinator?

AspectImplementation ManagerProject Coordinator
ResponsibilitiesOversees project deployment, manages teams, ensures client requirements are metSupports project tasks, schedules meetings, updates project documentation
Required SkillsProject management, leadership, technical knowledgeOrganizational skills, communication, basic project management
CertificationsPMP, Agile certifications often preferredCertifications less common, focus on organizational skills
Work EnvironmentClient-facing, cross-functional teams, often in tech or consultingOffice-based, supporting project teams in various industries

The Implementation Manager focuses on leading project deployment and managing teams to ensure successful implementation, often requiring technical expertise and leadership skills. In contrast, the Project Coordinator provides support to project teams, handling scheduling and documentation. While both roles require strong organizational skills, Implementation Managers typically have more responsibility for project outcomes and client interaction.

What Is an Implementation Manager?

The primary responsibilities of an implementation manager are to introduce new systems, programs, and technologies into an organization. In this position, you draft an implementation strategy to ensure the new information system is right for the company’s goals. Other job duties include team management, creating work plans, and ensuring each process works smoothly. Technical skills are essential even though the career doesn’t entail creating programs or technology. Key qualifications for an implementation manager job are a bachelor’s degree in computer science or a related field, management experience, and excellent communication skills.

How much does a JP Morgan implementation manager make?

Implementation Managers at JP Morgan typically earn between $80,000 and $130,000 annually, depending on experience, location, and specific responsibilities. Compensation may also include bonuses and benefits, with higher salaries often associated with advanced certifications and project management skills.

How much does an implementation project manager make in the US?

Implementation managers in the US typically earn an average salary between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior roles or those with specialized skills and certifications can earn higher compensation, often including bonuses and benefits.
More about Implementation Manager jobs
What cities near Madison, TN are hiring for Implementation Manager jobs? Cities near Madison, TN with the most Implementation Manager job openings:
Implementation Manager jobs near you
Infographic showing various Implementation Manager job openings in Madison, TN as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, and 3% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $95,826 per year, or $46.1 per hour.

Implementation Manager

Transcard Payments LLC

Nashville, TN • Remote

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago

Job description

Description

Who We Are:

Payments, Orchestrated.

Chattanooga-based Transcard offers comprehensive global payment orchestration solutions for banks, fintechs, and businesses. Our embedded payment solutions enable seamless transactions, collaboration, and data sharing with customers and suppliers worldwide. Features include disbursements, receivables, account-to-account payments, cross-border payments, AI insights, and supply chain financing.

Transcard's solutions combine multi-rail capabilities, embedded workflows, system of record integration, effortless reconciliation, and bank-grade security to support B2B and B2C payments for businesses of all sizes. Streamline financial operations with digital payments, monitor real-time activity, reduce fraud risk, and improve customer and vendor experience with an all-in-one payment portal.


Position Details:

This is a full-time position, working Monday-Friday during standard business hours. Compensation will be based on the qualifications of applicant.


Location: 

This is a REMOTE opportunity in the United States. Candidate must reside in the US and be work authorized. We are unable to offer visa sponsorship.

Our corporate office is located in Chattanooga, TN.


Benefits:

Transcard offers benefits starting the first of the month following the month of hire (Medical, Dental, & Vision, 401(k) Match!, Paid Time Off, Life-Disability Insurance, and more)


Please apply and see more job requisitions at:

https://www.transcard.com/careers


Essential Duties and Responsibilities: 

As an Implementation Manager, you will lead end-to-end client implementations, owning both the client experience and the technical delivery of our cloud-based payment and digital disbursement solutions. You will operate at the intersection of client engagement, technical configuration, and operational execution, guiding clients through onboarding, translating business requirements into system configurations, and ensuring successful deployment of APIs, webhooks, funding models, and bank integrations.

You will serve as the central point of coordination across clients, Product, Engineering, and Operations, ensuring implementations are delivered efficiently, accurately, and with a high-quality client experience. Success in this role means clients are onboarded with minimal friction and a clear understanding of platform capabilities, implementations are delivered on time with accurate configurations and successful testing, and clients are set up for long-term success with scalable payment workflows. You will also ensure internal teams have clear visibility into progress, risks, and next steps throughout the implementation lifecycle.

This role is critical to ensuring our cloud-based payment and digital disbursement solution is implemented in a way that is technically sound, operationally scalable, and client-friendly, directly impacting client satisfaction, time-to-live, and long-term platform adoption.

Own end-to-end client implementations, leading projects from kickoff through successful go-live and post-launch transition. 

Facilitate discovery workshops to assess client payment workflows, business processes, technical requirements, and success criteria. 

Serve as a strategic advisor to clients, providing expert guidance on platform capabilities, implementation strategy, and industry best practices. 

Build and maintain trusted relationships with key client stakeholders, driving alignment, proactive communication, and confidence throughout the implementation lifecycle.

Translate client business requirements into scalable system configurations across cloud-based payment and digital solutions. 

Configure and manage platform components, including account structures, funding models, API settings, webhooks, and payment processing workflows. 

Design, coordinate, and support file-based and API-driven integrations between client systems and platform services. 

Oversee configuration deployment and validation across testing, staging, and production environments to ensure successful implementation outcomes. 

Partner with banking, payment, and technical stakeholders to support network connectivity, certification processes, and onboarding requirements. 

Conduct end-to-end testing and configuration validation to ensure solution accuracy, performance, and compliance with client requirements. 

Diagnose and resolve implementation issues related to integrations, transaction processing, data flows, and platform configuration logic. 

Collaborate with product, engineering, and operations teams to identify root causes, implement solutions, and drive successful project delivery.

Develop and manage implementation plans, including project milestones, deliverables, timelines, and success criteria. 

Lead client and internal status meetings to drive alignment, accountability, and project progress. 

Identify and mitigate project risks, dependencies, and blockers, escalating issues as needed. 

Coordinate cross-functional teams across Product, Engineering, Client Experience, and Operations to ensure successful delivery. 

Track project activities and go-live readiness to ensure implementations are completed on time and within scope.

Lead end-to-end user acceptance testing (UAT), validating payment workflows, funding processes, integrations, and webhook/event delivery. 

Verify successful transaction processing across multiple payment rails, including ACH, card, RTP, and other supported payment methods. 

Ensure all system configurations, integrations, and operational processes are tested, validated, and production-ready. 

Coordinate go-live activities, driving a seamless launch and successful transition to support and operations teams.

Develop and maintain implementation documentation, solution designs, and workflow diagrams to support successful client onboarding and adoption. 

Create clear, user-friendly training materials and client guides that simplify complex technical and operational processes. 

Deliver client training and enablement sessions, educating users on platform functionality, payment operations, reconciliation processes, and best practices.


Requirements

3+ years of experience in technical implementation, client onboarding, solutions consulting, or SaaS delivery. 

Experience with API-driven products, system integrations, and technical project delivery.

Strong understanding of APIs, authentication methods, webhooks, and event-driven integrations. 

Experience with data mapping, system integrations, and configuration management. 

Ability to communicate complex technical concepts to both technical and non-technical audiences. 

Proven ability to troubleshoot and resolve integration, configuration, and transaction-processing issues.

Preferred: Payments, fintech, banking, or financial services experience. 

Preferred: Knowledge of payment processing, including ACH, card, and account-to-account payment flows. 

Proven ability to manage multiple concurrent implementations in a fast-paced environment with strong project management and organizational skills. 

Confident client-facing communicator who drives outcomes, collaborates effectively across stakeholders, and navigates cross-functional teams.

Proactive, solution-oriented, and accountable with a strong ownership mindset. 

Comfortable operating in ambiguity and evolving environments while balancing detail orientation with client-facing execution.


Education and/or Certifications: 

Bachelor's degree preferred or equivalent work experience. 


The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be a complete list of duties performed. 


No resumes from 3rd party vendors will be accepted at this time. 

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