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Implementation Associate Jobs in Ohio (NOW HIRING)

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Implementation Associate information

See Ohio salary details

$42.3K

$107.4K

$181.6K

How much do implementation associate jobs pay per year?

As of Sep 14, 2026, the average yearly pay for implementation associate in Ohio is $107,402.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,400.00 and $140,700.00 per year, depending on experience, location, and employer.

What is an implementation associate?

Implementation Associates are professionals who help organizations successfully set up and integrate new software, systems, or processes. They work closely with clients and internal teams to understand requirements, customize solutions, and ensure a smooth transition from old to new systems. Their role often includes managing timelines, training users, troubleshooting issues, and providing ongoing support. Implementation Associates play a key role in ensuring projects are delivered on time and meet client expectations.

What are the key skills and qualifications needed to thrive as an implementation associate?

To thrive as an Implementation Associate, you need strong project management abilities, analytical thinking, and a bachelor's degree in business, information systems, or a related field. Familiarity with CRM platforms, project management tools like Asana or Jira, and data analysis software is often required. Exceptional communication, problem-solving, and customer service skills help you collaborate with clients and internal teams effectively. These skills are crucial for ensuring seamless onboarding, successful software deployments, and client satisfaction throughout the implementation process.

What are some common challenges implementation associates face when managing multiple client projects simultaneously?

Implementation Associates often juggle several client projects at once, which can make prioritizing tasks and managing deadlines a challenge. Balancing the unique needs and expectations of different clients while ensuring timely delivery of solutions requires strong organizational and communication skills. Staying adaptable and proactive in addressing unforeseen issues is key, as is collaborating closely with internal teams such as product, engineering, and customer success. Regular check-ins and clear documentation help maintain project momentum and client satisfaction.

What is the difference between Implementation Associate vs Project Coordinator?

AspectImplementation AssociateProject Coordinator
Required CredentialsBachelor's degree, relevant certifications (e.g., PMP, Six Sigma)Bachelor's degree, often certifications in project management
Work EnvironmentClient-facing, technical, consulting or software deployment settingsOffice-based, administrative, and planning environments
Employer & Industry UsageTech, healthcare, consulting firmsCorporate, non-profit, government sectors
Common Search & ComparisonImplementation Associate vs Project Coordinator

The Implementation Associate typically focuses on deploying solutions, coordinating technical tasks, and working closely with clients during project rollouts. In contrast, the Project Coordinator manages project schedules, resources, and communication across teams. While both roles require strong organizational skills and some project management knowledge, Implementation Associates often have a more technical or client-facing focus, whereas Project Coordinators handle broader project logistics and administration.

What are the most commonly searched types of Implementation jobs in Ohio?

The most popular types of Implementation jobs in Ohio are:

What job categories do people searching Implementation Associate jobs in Ohio look for?

The top searched job categories for Implementation Associate jobs in Ohio are:

What cities in Ohio are hiring for Implementation Associate jobs?

Cities in Ohio with the most Implementation Associate job openings:

Infographic showing various Implementation Associate job openings in Ohio as of September 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $107,402 per year, or $51.6 per hour.

Entry-Level Implementation Specialist Training Dayton, OH

Dayton, OH • On-site

The Reynolds and Reynolds Company
Computer and Computer Peripheral Equipment and Software Wholesalers • 1 - 5K employees

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Reynolds and Reynolds rating

8.1

Company rating: 8.1 out of 10

Based on 47 frontline employees who took The Breakroom Quiz


Job description

Job Description:

Are you driven to help customers succeed and excel at managing multiple priorities? As an Implementation Specialist, you will play a key role in guiding customers through the successful launch and adoption of our software solutions. Your day-to-day may include coordinating project milestones, configuring software to meet unique customer requirements, and delivering user training—all while ensuring a smooth and positive customer experience. Roles may vary from project management to training or specification setup, depending on your assigned team.

Training:

On the job, classroom training, and online courses. The department has study groups to help with the certification testing.

Requirements:
  • High school diploma required
  • associate or bachelor’s degree preferred
  • Strong organizational and multitasking abilities
  • Excellent verbal and written communication skills
  • Ability to quickly learn new software and adapt to changing priorities
  • Experience in customer service, project management, training, or business analysis is a plus
  • Automotive dealership experience is an asset, but not required
Benefits:

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

  • Medical, dental, vision, life insurance, and a health savings account
  • 401(k) with up to 6% matching
  • Paid vacation, sick days, and holidays
  • Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week.
Company perks, including:
  • Referral bonuses
  • Professional development and training
  • Promotion from within
  • Associate discounts for cell phones, cars, computers, entertainment, and much more
Facility amenities, including:
  • An onsite dining facility offering complimentary breakfast and lunch
  • A fitness center
  • An onsite medical center
  • A wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

High school diploma required. associate or bachelor’s degree preferred. Strong organizational and multitasking abilities. Excellent verbal and written communication skills. Ability to quickly learn new software and adapt to changing priorities. Experience in customer service, project management, training, or business analysis is a plus. Automotive dealership experience is an asset, but not required

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What Reynolds and Reynolds employees say

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Hours and flexibility

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About Reynolds and Reynolds

Sourced by ZipRecruiter

Reynolds and Reynolds develops and supports software for automotive retailers. We feature the industry’s only Retail Management System. This platform gives dealers a choice in dealership management systems (DMS) — ERA-IGNITE or POWER — along with retailing tools built to work together to streamline dealership operations and to improve customer satisfaction with the dealership. We also manufacture and distribute business forms and promotional items. Our products help dealers reduce compliance risk, brand their dealership, increase efficiency, and simplify administrative processes. Our associates are the key to our success. We wouldn’t be the leader in the automotive industry without them. We foster an environment that allows associates to grow professionally through engaging work and promotion from within.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Dayton, OH, US

Year founded

1866