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Implementation Account Manager Jobs in New Rochelle, NY

Williams Lea Group Limited

Account Manager

New York, NY · On-site

Account Manager Competitive salary plus company benefits Full Time, 37.5 hours per week, Permanent ... The role focuses on executing service delivery, delivering operational excellence, implementing ...

Williams Lea

Account Manager

New York, NY · On-site

Account Manager Competitive salary plus company benefits Full Time, 37.5 hours per week, Permanent ... The role focuses on executing service delivery, delivering operational excellence, implementing ...

Essen Medical Associates

Account Manager

Bronx, NY · On-site

$70K - $77K/yr

This role ensures seamless implementation of clinical programs, regulatory compliance, provider engagement, and high-quality service delivery. The Account Manager serves as the primary liaison ...

Upfluence

Account Manager

Manhattan, NY · On-site

$65K - $90K/yr

Account Manager About Upfluence Upfluence helps its customers tell their stories with powerful ... Implement retention strategies to maintain and grow the customer base. Address and resolve any ...

Essen Medical Associates

Account Manager

Bronx, NY · On-site

$70K - $77K/yr

This role ensures seamless implementation of clinical programs, regulatory compliance, provider engagement, and high-quality service delivery. The Account Manager serves as the primary liaison ...

Essen Medical Associates

Account Manager

Bronx, NY · On-site

This role ensures seamless implementation of clinical programs, regulatory compliance, provider engagement, and high-quality service delivery. The Account Manager serves as the primary liaison ...

Upfluence

Account Manager

Manhattan, NY · On-site

$65K - $90K/yr

Account Manager About Upfluence Upfluence helps its customers tell their stories with powerful ... Implement retention strategies to maintain and grow the customer base. Address and resolve any ...

Kaseya Careers

Account Manager

Norwalk, CT · On-site

Account Expansion: Proactively engage with current customers to identify upsell and cross-sell ... implementation of new solutions. * CRM Management: Utilize Salesforce to manage leads ...

Grant Associates

Account Manager

Far Rockaway, NY

$64K - $67K/hr

Account Manager Who We Are Our employees consistently rate Grant Associates as a great place to work, and often recommend open positions to friends. We are a culturally diverse company with ...

Grant Associates

Account Manager

Flushing, NY

$64K/hr

Account Manager Who We Are Our employees consistently rate Grant Associates as a great place to work, and often recommend open positions to friends. We are a culturally diverse company with ...

Taykey

Campaign Account Manager

New York, NY · On-site

S/he will play an integral role in recommending and implementing strategies for driving ongoing ... The Campaign Account Manager will be responsible for successful campaign management operations by ...

Taykey

Campaign Account Manager

New York, NY · On-site

S/he will play an integral role in recommending and implementing strategies for driving ongoing ... The Campaign Account Manager will be responsible for successful campaign management operations by ...

RVNAhealth

Account Manager

Ridgefield, NJ · On-site

$85K - $90K/yr

The Account Manager conducts direct sales activities leading to quality referral generation for the ... Demonstrates the ability to implement a successful sales action plan with account specific goals ...

Conductor

Account Manager

New York, NY · On-site

Define and implement a clear vision and business plan for your accounts to drive net retention * Proactively manage pipeline and renewals to meet quarterly net retention targets across a set of ...

Conductor

Account Manager

New York, NY · On-site

Define and implement a clear vision and business plan for your accounts to drive net retention * Proactively manage pipeline and renewals to meet quarterly net retention targets across a set of ...

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Showing results 21-40

All JobsImplementation Account JobsImplementation Account Manager JobsImplementation Account Manager Jobs in New Rochelle, NY

Implementation Account Manager information

See New Rochelle, NY salary details

$40.1K

$106.5K

$172.9K

How much do implementation account manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for implementation account manager in New Rochelle, NY is $106,527.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,700.00 and $124,500.00 per year, depending on experience, location, and employer.

What is an implementation account manager?

An Implementation Account Manager is a professional responsible for overseeing the onboarding and successful setup of new clients or accounts for a company’s products or services. They act as a liaison between clients and internal teams, ensuring smooth integration, addressing client needs, and resolving any issues that arise during the implementation process. Their goal is to ensure clients experience a seamless transition and are satisfied with the company’s solutions, setting the stage for long-term relationships.

What are the key skills and qualifications needed to thrive as an implementation account manager?

To thrive as an Implementation Account Manager, you need strong project management, client relationship, and problem-solving skills, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms, project management tools like Asana or Trello, and data analysis systems is commonly required. Exceptional communication, organization, and adaptability help you manage client expectations and navigate changing project requirements. These abilities are crucial for ensuring successful client onboarding, smooth solution deployment, and sustained client satisfaction.

What is the difference between Implementation Account Manager vs Customer Success Manager?

AspectImplementation Account ManagerCustomer Success Manager
Primary FocusOnboarding and implementing products/services for new clientsOn ongoing client retention and satisfaction
Work EnvironmentProject-based, often during initial deploymentRelationship management over time
Required CredentialsRelevant industry certifications, technical knowledgeCustomer service, communication skills
Employer & Industry UsageTech, SaaS, IT servicesTech, SaaS, consulting

While both roles involve client interaction, Implementation Account Managers focus on deploying products and ensuring successful onboarding, whereas Customer Success Managers work to maintain long-term client relationships and satisfaction. Understanding these differences helps in choosing the right career path or job search focus.

How does an implementation account manager typically collaborate with cross-functional teams during a client onboarding project?

Implementation Account Managers regularly coordinate with sales, product, technical support, and customer success teams to ensure a seamless client onboarding experience. They serve as the main point of contact, translating client requirements into actionable tasks for internal teams, and troubleshooting any issues that arise. Effective communication and project management are essential, as the role involves balancing client expectations with internal capabilities and timelines. Successful collaboration not only ensures a smooth implementation but also sets the foundation for long-term client satisfaction.
What job categories do people searching Implementation Account Manager jobs in New Rochelle, NY look for? The top searched job categories for Implementation Account Manager jobs in New Rochelle, NY are:
What cities near New Rochelle, NY are hiring for Implementation Account Manager jobs? Cities near New Rochelle, NY with the most Implementation Account Manager job openings:
Implementation Account Manager jobs near you
Infographic showing various Implementation Account Manager job openings in New Rochelle, NY as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $106,527 per year, or $51.2 per hour.

Account Manager

Williams Lea Group Limited

New York, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 15 days ago

Williams Lea rating

6.6

Company rating: 6.6 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

309th of 481 rated business services

Job description

Account Manager
Competitive salary plus company benefits
Full Time, 37.5 hours per week, Permanent
Monday - Friday, 9am - 5 pm
Williams Lea seeks an Account Manager to join our team!
Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.
Sound good so far? Then this is the perfect position for you and you are just the individual that we are looking for!
The Job:
The individual's primary responsibility will be to communicate a vision for how Williams Lea best serves our clients across single or multiple service offerings, and who empowers and enables their team to bring that vision to life. The role focuses on executing service delivery, delivering operational excellence, implementing optimized cost to serve models, applying continuous improvement initiatives, and team growth and development.
  • Oversee contracted operation(s) to ensure needs of the contract and client are met while addressing needs of employees
  • Manage relationships with clients by ensuring a high level of customer satisfaction
  • Establish, execute, and sustain quality service delivery through standard operating procedures, account planning, and achieving agreed-upon metrics and goals to ensure client satisfaction and exceptional employee performance
  • Drive continuous improvement; keep client and manager informed of significant and potential issues, and communicate proposed solutions or processes that will avoid future or other potential issues; resolve issues escalated by the client
  • Responsible for employee lifecycle of direct and indirect reports including, but not limited to interviewing and hiring; onboarding and induction; on-the-job training; professional learning, development, and growth; performance management including reviews and goal setting; talent management including succession planning for key roles; off-boarding management
  • Ensure direct and indirect reports understand and are compliant with company and client policies, service level agreements (SLAs) and expected quality of work, utilizing corrective action when necessary
  • Engage in regular and consistent communication with employees, hold regular team meetings and individual (1:1) meetings to ensure open lines of communication for company and client information, as well as to discuss clear expectations, performance and progress against goals and development
  • Manage staffing and workflow volumes; use workflow management system to justify headcount based on work volumes and allocate staffing resources by shift or service line accordingly
  • Review monthly P&L and submit necessary changes to financial analyst
  • Review all labor allocations; manage over-time and time-off to avoid non-billable charges
  • Create and distribute monthly invoice, ensuring it meets contractual requirements
  • Participate in the budget process; ensure all operational processes are managed to timeline and budget
  • Create and present monthly Client Service Review (CSR); reflect on data presented and be prepared to discuss ideas for process improvement and benefits to the client to support informed decision-making
  • Solicit feedback from clients (client outreach) regularly
  • Foster cross-training and a sense of team work to optimize client service delivery
  • Educate clients regarding Williams Lea services already providing and those available through strong sense of the client's business and the impact our services may have on their success
  • Identify opportunities for account growth, new services, resolutions to client challenges through communication with clients/end-users - escalate opportunities to manager
  • Participate or lead due diligence, implementation (people, process, technology) for new business within client account; participate as needed on other new client accounts.
  • Be able to lift up-to 50 lbs. on a regular basis.
  • Adhere to Williams Lea policies in addition to client site policies

The Experience:
  • Over 5 years' experience and a proven track record of being a recognized leader and manager of people in a customer service intensive environment
  • Demonstrated record implementing solutions that have permanently resolved poor contract performance or difficult situations
  • Excellent client service skills with a service-minded approach towards the client
  • Proven experience in the delivery and management of complex multi-service solutions for clients
  • Minimum of two years of successful financial management; understanding of how day-to-day and strategic decisions impact P&L
  • Manage staff allocation through optimized scheduling and cross-training and through fostering a strong sense of teamwork

The Package:
Private Medical Insurance, Life Insurance/Life Assurance, Company Pension, Corporate Eye Care, Personal Accident and Company Sick Pay. Additional benefits such as Dental Insurance, Childcare Vouchers, Gym Membership, Charity Donations, Employee Offers, Retail Vouchers and Season Ticket Loan are offered at a discount on a salary sacrifice basis. You will also have the opportunity to work for a global employer; and dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects.
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a "protected characteristic" in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.
Please note: Due to the high volume of responses received for this role we will not be able to contact all applicants directly. If you have not heard from us in four weeks please consider your application unsuccessful.

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