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Iherb Jobs (NOW HIRING)

OR · On-site

The Manager, Engineering - Catalog role is at the heart of iHerb's AI transformation. This role will lead a lean, high-seniority team of engineers while staying hands-on as a player-coach. The ...

Office Manager

Irvine, CA · On-site

$54K - $85K/yr

For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we'll empower you to live this promise each day as you make ...

Principal Application Security Engineer

OR · Remote

$58.75 - $78.50/hr

Directed security design reviews and threat modeling for new and existing services at iHerb * Evaluate, prototype, implement, and operate security-focused tools and services * Create new secure ...

Equal Employment Opportunity Statement iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual ...

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Forklift Operator 1A

Easton, PA · On-site

$16 - $18.75/hr

Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. About iHerb iHerb is on a mission to ...

Overview For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we'll empower you to live this promise each day as ...

New

Forklift Operator

Elgin, IL · On-site

$19 - $25/hr

For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we'll empower you to live this promise each day as you make ...

New

For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we'll empower you to live this promise each day as you make ...

For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we'll empower you to live this promise each day as you make ...

For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we'll empower you to live this promise each day as you make ...

Strategic Sourcing Manager

Irvine, CA · Remote

$138K - $179K/yr

For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we'll empower you to live this promise each day as you make ...

Director, Technical Management

Irvine, CA · On-site +1

$186K - $235K/yr

For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we'll empower you to live this promise each day as you make ...

OR · On-site

$232K - $243K/yr

Support multilingual and global search experiences across all iHerb markets. Product Listing Pages (PLPs) * Own PLP experiences across category pages, brand pages, promotion pages, and search results ...

Strategic Sourcing Manager

Irvine, CA · On-site +1

$138K - $179K/yr

For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we'll empower you to live this promise each day as you make ...

For A Better You At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member, we'll empower you to live this promise each day as you make ...

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Showing results 21-40

Iherb information

What are common challenges faced by customer service representatives at iHerb, and how can they be managed?

Customer service representatives at iHerb often handle a high volume of inquiries from customers worldwide, including questions about orders, shipping, and product details. A common challenge is addressing concerns from customers in different time zones and languages, which requires strong communication skills and cultural sensitivity. Representatives can manage these challenges by utilizing iHerb's comprehensive knowledge base, collaborating closely with teammates, and leveraging translation tools when necessary. Regular training and support from team leads also help ensure that representatives are well-prepared to provide efficient and accurate service.

What does an iHerb employee do?

An iHerb employee typically works for iHerb, an e-commerce company that specializes in the sale of health and wellness products such as supplements, vitamins, and natural groceries. Jobs at iHerb can include roles in customer service, warehouse operations, logistics, marketing, and IT. Employees help ensure products are sourced, stocked, shipped, and delivered to customers efficiently, while also supporting the company's mission to provide high-quality, affordable products globally. Depending on the department, responsibilities can range from handling customer inquiries to managing inventory and processing orders.

What is the difference between Iherb vs Pharmacist?

AspectIherbPharmacist
Required CredentialsNone; primarily e-commerce platformState licensure, pharmacy degree, certification
Work EnvironmentOnline, warehouse, or customer serviceRetail or hospital pharmacy setting
Industry UsageHealth supplement retailHealthcare and medication dispensing

While Iherb is an online retailer specializing in health supplements, pharmacists are licensed healthcare professionals working in pharmacies. The two roles differ significantly in credentials, work environment, and industry function, with Iherb focusing on e-commerce and pharmacists on healthcare provision.

What skills and qualifications are needed to thrive as an e-commerce specialist at iHerb?

To thrive as an e-commerce specialist at iHerb, you need expertise in online sales strategies, digital marketing, and data analysis, often supported by a degree in business, marketing, or a related field. Familiarity with e-commerce platforms (such as Shopify or Magento), analytics tools (like Google Analytics), and SEO best practices is typically required. Strong communication, problem-solving, and adaptability are key soft skills that enhance collaboration and customer engagement. These skills and qualifications are crucial for driving online sales growth, optimizing user experience, and staying competitive in the fast-evolving digital marketplace.
More about Iherb jobs
What cities are hiring for Iherb jobs? Cities with the most Iherb job openings:
What states have the most Iherb jobs? States with the most job openings for Iherb jobs include:
Infographic showing various Iherb job openings in the United States as of August 2026, with employment types broken down into 98% Full Time, and 2% Part Time. Highlights an 58% Physical, 5% Hybrid, and 37% Remote job distribution.

Manager, Engineering

iHerb

OR • On-site

Other

Re-posted 18 days ago


iHerb rating

7.5

Company rating: 7.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz


Job description

Job Summary: 

The Manager, Engineering - Catalog role is at the heart of iHerb's AI transformation. This role will lead a lean, high-seniority team of engineers while staying hands-on as a player-coach. The Manager, Engineering - Catalog will own delivery commitments, grow engineers, and model the AI-native development practices that will become the standard across the engineering organization.

This role will be among the first leaders to validate and shape iHerb's AI-driven SDLC golden path. Leading the Catalog engineering team, responsible for iHerb's product catalog platform. You will drive feature delivery across a full-stack codebase, coordinate with product and design, and set the technical bar for a team of mid-to-senior full-stack engineers. 

Job Expectations:

  • Own sprint planning, delivery commitments, and retrospectives for the Catalog team.

  • Carry an active IC load: writing, reviewing, and shipping full-stack production code weekly using AI-assisted tooling.

  • Partner with the Principal Engineer, Catalog on architectural direction and the platform roadmap.

  • Hire and onboard engineers; enforce a high AI-native bar in interviews.

  • Drive collaboration with product managers and design without waiting for top-down coordination.

  • Contribute improvements back to the shared AI-driven SDLC golden path and skills library.

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job.  Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

Required:         

  • AI-driven SDLC (required): hands-on experience shipping production code with AI-assisted development tools such as Claude Code, GitHub Copilot, or Cursor. Must be able to describe how AI changed your workflow and what guardrails you put in place.

  • Full-stack orientation: comfortable contributing across layers of the stack; not specialized in only one layer. Track-specific stack requirements are listed above.

  • Delivery ownership: track record of owning commitments end-to-end, from scoping through shipping and retrospectives.

  • Engineering excellence: strong opinions on code quality, testing strategy, CI/CD, and what it means to ship production-grade software at speed.

  • People leadership: experience hiring, onboarding, and growing engineers; able to give direct, constructive feedback.

  • Communication: clear written and verbal communicator; comfortable driving alignment across product, design, and peer engineering teams.

  • Production experience with one or more backend languages used at iHerb: C#/.NET, Go, Python, or Java. .NET/C# is the primary stack today and is strongly preferred.

  • React or equivalent modern frontend framework.

  • Relational database experience with MS SQL Server or Postgres.

  • Ability to contribute across the full stack, backend through frontend, not just one layer.

  • High degree of accuracy and attention to detail

  • Excellent organization skills and ability to multi-task

Preferred:

  • Background in e-commerce, retail tech, or high-traffic consumer platforms.

  • Experience working in globally distributed teams.

  • Contributions to internal developer tooling, platform frameworks, or SDLC process improvements at org scale.

Equipment Knowledge:

  • Experience with Microsoft Office Suite (Word, Excel, PowerPoint)

  • Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred

Experience Requirements:

Generally requires a minimum 7-10 years of software engineering experience, with at least two years in a team lead or engineering manager role.

Education Requirements: 

Bachelor's Degree in Computer Science or related field preferred, or a combination of education and equivalent work experience.

Judgment/Reasoning Ability:  Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy.  Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.

Physical Demands: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms.  Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment: The noise in the work environment is usually moderate. Other factors are:

  • Hectic, fast-paced with multi-level distractions

  • Professional, yet casual work environment

  • Office / Warehouse environment

  • Ability to work extended hours as required

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