ZipRecruiter

Log In

1

Igaming Customer Service Jobs (NOW HIRING)

MEG Recruit

Portuguese-Speaking Customer Service Agent

$15.75 - $21.25/hr

Portuguese-Speaking Customer Service Agents We are looking for Portuguese-Speaking Customer Service ... Want to learn more about iGaming and Online Casino Industry * Happy to help and follow the process

MEG Recruit

Spanish-Speaking Customer Service Agent

$15.75 - $21.25/hr

Spanish-Speaking Customer Service Agents We are looking for Spanish-Speaking Customer Service ... Want to learn more about iGaming and Online Casino Industry * Happy to help and follow the process

Parimatch

NY · On-site

... technology and customer experience. We are seeking a Senior Strategic Marketing Business ... Sourcing ad infrastructure (FB/TikTok accounts), services (Telegram, DSPs, Push), and ASO/SEO ...

Aristocrat

Customer Service Agent

Manchester, NH · On-site

$18 - $24.70/hr

... iGaming and Online Sports Betting (OSB). About Aristocrat Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino ...

Aristocrat

Service Support Representative

Las Vegas, NV · On-site

$16.25 - $21/hr

Service Support Representative At Aristocrat, we are driven by our mission to bring happiness to ... iGaming, Online Sports Betting (OSB), and Customer Experience Solutions (CXS). Diversity and ...

CoinPoker

Customer Support Representative

$16.50 - $22.25/hr

Prior experience in customer support, ideally in iGaming, fintech, or crypto; poker/casino product familiarity is a plus. * Strong problem-solving instincts and a proactive, ownership-driven attitude.

previous pagenext page

Showing results 21-40

All JobsTechnology JobsGame JobsGame Developer JobsIgaming Customer Service Jobs

Igaming Customer Service information

See salary details

$9

$18

$26

How much do igaming customer service jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for igaming customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are popular job titles related to Igaming Customer Service jobs?

For Igaming Customer Service jobs, the most frequently searched job titles are:

Infographic showing various Igaming Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Lead iGaming Support Specialist

Moorestown, NJ • On-site

Parx Bensalem
Gambling Activities • 1 - 5K employees
Learn more about Parx Bensalemexternal

Full-time

Re-posted 17 days ago

Parx Casino rating

8.5

Company rating: 8.5 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

  • Ensure day-to-day work is handled efficiently to meet call-center service and performance standards.
  • Generate reports and audit the work produced by iGaming Support Specialists.
  • Coach specialists to achieve performance and service standards, including reviewing errors, side-by-side monitoring, monthly meetings, call observations, and other coaching activities.
  • Coach specialists on the effective use of systems, processes, and procedures.
  • Ensure specialists have the information needed to perform their duties; answer questions and provide guidance on guest interactions across all communication channels.
  • Notify relevant support teams when systems are not functioning properly and inform management of areas requiring improvement.
  • Maintain a daily log of issues impacting call-center performance and complete opening and closing duties.
  • Ensure quality customer care by helping to develop, communicate, and interpret policies and procedures.
  • Ensure specialists adhere to scheduled shifts and work assignments; advise them of violations and notify management as necessary.
  • Handle escalated guest issues and bring matters to management when appropriate, ensuring proper communication during escalation to managers and other departments.
  • Update systems such as the intranet with new information, policies, and procedures. Works with limited supervision.
  • Perform all duties of an iGaming Support Specialist.
  • Perform all additional duties as assigned.

Qualifications
  • Ability to communicate effectively both verbally and in writing in English. Excellent written and verbal communication skills.
  • Strong interpersonal skills including listening, empathy and responsiveness.
  • High School Diploma or GED required. Minimum of 2 years customer service experience. Minimum of 1 year in a call center environment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

What Parx Casino employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply