... chat, phone, and e-mail. Additional duties include payment processing and reporting assistance on risk cases, as defined by Risk Manager. Position Responsibilities * Exhibit conduct in accordance ...
Quick apply
... chat, phone, and e-mail. Additional duties include payment processing and reporting assistance on risk cases, as defined by Risk Manager. Position Responsibilities * Exhibit conduct in accordance ...
... chat, phone, and e-mail. Additional duties include payment processing and reporting assistance on risk cases, as defined by Risk Manager. Position Responsibilities * Exhibit conduct in accordance ...
... chat, phone, and e-mail. Additional duties include payment processing and reporting assistance on risk cases, as defined by Risk Manager. Position Responsibilities * Exhibit conduct in accordance ...
... chat, phone, and e-mail. Additional duties include payment processing and reporting assistance on risk cases, as defined by Risk Manager. Position Responsibilities * Exhibit conduct in accordance ...
... chat, phone, and e-mail. Additional duties include payment processing and reporting assistance on risk cases, as defined by Risk Manager. Position Responsibilities * Exhibit conduct in accordance ...
... chat, phone, and e-mail. Additional duties include payment processing and reporting assistance on risk cases, as defined by Risk Manager. Position Responsibilities * Exhibit conduct in accordance ...
New
... chat, phone, and e-mail. Additional duties include payment processing and reporting assistance on risk cases, as defined by Risk Manager. Position Responsibilities * Exhibit conduct in accordance ...
New
... chat, phone, and e-mail. Additional duties include payment processing and reporting assistance on risk cases, as defined by Risk Manager. Position Responsibilities * Exhibit conduct in accordance ...
... chat, phone, and e-mail. Additional duties include payment processing and reporting assistance on risk cases, as defined by Risk Manager. Position Responsibilities * Exhibit conduct in accordance ...
Here's your chance to stir things up in the iGaming scene with us. We're not just expanding; we're ... Contact potential customers via phone, email, or chat to introduce and explain our products or ...
Here's your chance to stir things up in the iGaming scene with us. We're not just expanding; we're ... Contact potential customers via phone, email, or chat to introduce and explain our products or ...
Here's your chance to stir things up in the iGaming scene with us. We're not just expanding; we're ... Contact potential customers via phone, email, or chat to introduce and explain our products or ...
Here's your chance to stir things up in the iGaming scene with us. We're not just expanding; we're ... Contact potential customers via phone, email, or chat to introduce and explain our products or ...
iGaming Support Specialist
Moorestown, NJ · On-site
Troubleshoot and multitask effectively across various communication channels such as email, live chat, and phone. * Support customers by explaining account security measures and player authentication ...
iGaming Support Specialist
Moorestown, NJ · On-site
Troubleshoot and multitask effectively across various communication channels such as email, live chat, and phone. * Support customers by explaining account security measures and player authentication ...
Portuguese-Speaking Customer Service Agent
$15.75 - $21.25/hr
You will be assisting the customers via Live Chat, telephone and email with a wide variety of ... Want to learn more about iGaming and Online Casino Industry * Happy to help and follow the process
Portuguese-Speaking Customer Service Agent
$15.75 - $21.25/hr
You will be assisting the customers via Live Chat, telephone and email with a wide variety of ... Want to learn more about iGaming and Online Casino Industry * Happy to help and follow the process
Spanish-Speaking Customer Service Agent
$15.75 - $21.25/hr
You will be assisting the customers via Live Chat, telephone and email with a wide variety of ... Want to learn more about iGaming and Online Casino Industry * Happy to help and follow the process
Spanish-Speaking Customer Service Agent
$15.75 - $21.25/hr
You will be assisting the customers via Live Chat, telephone and email with a wide variety of ... Want to learn more about iGaming and Online Casino Industry * Happy to help and follow the process
VIP Support Specialist - Full Time
Las Vegas, NV · On-site
$17.25 - $23.25/hr
We share a passion for sports and iGaming and are industry leaders providing best-in-class service ... The Customer Support Team member can quickly develop a rapport via phone, email, and chat, and ...
VIP Support Specialist - Full Time
Las Vegas, NV · On-site
$17.25 - $23.25/hr
We share a passion for sports and iGaming and are industry leaders providing best-in-class service ... The Customer Support Team member can quickly develop a rapport via phone, email, and chat, and ...
We share a passion for sports and iGaming and are industry leaders providing best-in-class service ... The Customer Support Team member can quickly develop a rapport via phone, email, and chat, and ...
We share a passion for sports and iGaming and are industry leaders providing best-in-class service ... The Customer Support Team member can quickly develop a rapport via phone, email, and chat, and ...
We share a passion for sports and iGaming and are industry leaders providing best-in-class service ... The Customer Support Team member can quickly develop a rapport via phone, email, and chat, and ...
We share a passion for sports and iGaming and are industry leaders providing best-in-class service ... The Customer Support Team member can quickly develop a rapport via phone, email, and chat, and ...
... iGaming platform. Fanatics has an established database of over 100 million global sports fans; a ... High proficiency in Microsoft Office (Outlook, Excel, PowerPoint, BI), AI tools (Claud, Chat GPT ...
... iGaming platform. Fanatics has an established database of over 100 million global sports fans; a ... High proficiency in Microsoft Office (Outlook, Excel, PowerPoint, BI), AI tools (Claud, Chat GPT ...
We share a passion for sports and iGaming and are industry leaders providing best-in-class service ... The Customer Support Team member can quickly develop a rapport via phone, email, and chat, and ...
We share a passion for sports and iGaming and are industry leaders providing best-in-class service ... The Customer Support Team member can quickly develop a rapport via phone, email, and chat, and ...
Customer Service Associate (Spanish & Portuguese Speaker) - LATAM
$14.75 - $20.50/hr
... iGaming, or other fast-paced financial services environments. Key Responsibilities: * Provide timely, accurate, and professional support to customers through live chat, email, and phone. * Handle ...
Customer Service Associate (Spanish & Portuguese Speaker) - LATAM
$14.75 - $20.50/hr
... iGaming, or other fast-paced financial services environments. Key Responsibilities: * Provide timely, accurate, and professional support to customers through live chat, email, and phone. * Handle ...
... iGaming platform. Fanatics has an established database of over 100 million global sports fans; a ... chat, marketplace transactions, and deep collection management tools. The stakes are high and the ...
... iGaming platform. Fanatics has an established database of over 100 million global sports fans; a ... chat, marketplace transactions, and deep collection management tools. The stakes are high and the ...
... iGaming platform. Fanatics has an established database of over 100 million global sports fans; a ... chat, marketplace transactions, and deep collection management tools. The stakes are high and the ...
... iGaming platform. Fanatics has an established database of over 100 million global sports fans; a ... chat, marketplace transactions, and deep collection management tools. The stakes are high and the ...
Senior Engineer, Android
Manhattan, NY · On-site
... iGaming platform. Fanatics has an established database of over 100 million global sports fans; a ... chat, marketplace transactions, and deep collection management tools. The stakes are high and the ...
New
Senior Engineer, Android
Manhattan, NY · On-site
... iGaming platform. Fanatics has an established database of over 100 million global sports fans; a ... chat, marketplace transactions, and deep collection management tools. The stakes are high and the ...
New
Customer Support Representative
$16.50 - $22.25/hr
Respond to player inquiries via live chat and/or email in a timely, professional, and on-brand ... Prior experience in customer support, ideally in iGaming, fintech, or crypto; poker/casino product ...
Customer Support Representative
$16.50 - $22.25/hr
Respond to player inquiries via live chat and/or email in a timely, professional, and on-brand ... Prior experience in customer support, ideally in iGaming, fintech, or crypto; poker/casino product ...
Igaming Chat information
See salary details
$38.5K - $46K
14% of jobs
$50.4K is the 25th percentile. Wages below this are outliers.
$46K - $53.5K
19% of jobs
The median wage is $61K / yr.
$53.5K - $61K
17% of jobs
$61K - $68.5K
10% of jobs
$75.3K is the 75th percentile. Wages above this are outliers.
$68.5K - $76K
17% of jobs
$76K - $83.5K
15% of jobs
$83.5K - $91K
5% of jobs
$91K - $98.5K
2% of jobs
$98.5K - $106K
1% of jobs
$106K - $113.5K
0% of jobs
$113.5K - $121K
0% of jobs
$38.5K
$66.8K
$121K
How much do igaming chat jobs pay per year?
As of Sep 14, 2026, the average yearly pay for igaming chat in the United States is $66,802.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,000.00 and $77,500.00 per year, depending on experience, location, and employer.
What are popular job titles related to Igaming Chat jobs?
For Igaming Chat jobs, the most frequently searched job titles are:
iGaming Customer Service Representative II- iGaming- Full Time
Atlantic City, NJ • On-site
Ocean Casino Resort
• Amusement, Gambling, and Recreation • 1 - 5K employees1,001 - 5,000 employees
$21/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
This job post has expired today. Applications are no longer accepted.
Ocean Casino Resort rating
8.4
Based on 14 frontline employees who took The Breakroom Quiz
Job description
About the Role
The iGaming Customer Service Representative II is responsible for working within a team to exceed customer satisfaction expectations and enhancing the play experience by providing professional, accurate, and timely assistance for all matters relating to the player’s interaction with the online casino via various communication channels including chat, phone, and e-mail. Additional duties include payment processing and reporting assistance on risk cases, as defined by Risk Manager.
Position Responsibilities
- Exhibit conduct in accordance with all NJ Gaming Regulations and departmental policies and procedures
- Capable of working efficiently in a high-volume work environment
- Knowledgeable in online gaming products and how customers interact with said products
- Possess excellent customer service skills
- Actively monitor and complete incoming phone calls, emails and chats
- Escalate any game-related issue and/or site issue to appropriate parties and create service tickets as required
- Provide technical, product, and sales support to customers in a timely manner
- Proactively develop and build customer relationships
- Assist players with specifics about promotions, bonuses, loyalty programs and payment status
- Assist with payment processing and executes both deposits and withdrawals
- Investigate and resolve customer issues related to payments, including reconciliation of transactions
- Communicate with third-party payment providers to resolve player issues related to deposits and withdrawals
- Identify fraudulent or suspicious activity during player’s deposits and/or withdrawals
- Experienced in troubleshooting and triaging complicated matters related to player inquiries
- Serve as the point of escalation for all customer disputes that Customer Service Representative cannot resolve him/herself
- Participate in investigations related to payments fraud and game play disputes
- Detect and advise customers at risk of potential responsible gaming issues
- Follow procedures to identify and report any suspicious or unusual activity
- Contribute to the ongoing development and improvement of the online casino customer experience
- Proactively contact players based on real-time monitoring of events
- Participate in our outbound contact program, as required
- Other duties as assigned
Essential Functions
- Exposure to casino related environmental factors including but not limited to second- hand smoke, excessive noise, and stress related to servicing customers in a high pressure, fast paced environment.
- Must be able to stand for an entire shift and be able to move throughout the casino/hotel areas.
- Repetitive finger and wrist motion (key board data entry) as well as prolonged viewing of data on a computer monitor.
- Must be able to work weekends and holidays, as well as flexible shifts and/or unusual hours.
- Travel to/from work and on-site attendance to perform the position responsibilities and the essential functions of the job
- Must be able to lift at least 25lbs.
Requirements
- High School Diploma or equivalent GED preferred.
- Ability to communicate with customers and employees in a clear and concise manner.
- Excellent command of professional English reading, writing and verbal communication
- Guest service experience preferred, including but not limited to casinos and/or online gaming
- Superior Microsoft Excel skills required
- Superior customer service skills with the ability to manage difficult customer situations and respond promptly to customer needs and requests.
- Ability to effectively communicate in English
- Able to work holidays/weekends
Benefits
- Free meal on shift
- Training & Development
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k,)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off
- Pay Rate: $21.00/hour
What Ocean Casino Resort employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Ocean Casino Resort
Sourced by ZipRecruiter
Industry
Amusement, gambling, and recreation
Company size
1,001 - 5,000 Employees
Headquarters location
Atlantic City, NJ, US
Year founded
2018