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Icms Case Manager I Jobs (NOW HIRING)

ICMS Case Manager 1

Sun Valley, CA ยท On-site

$20.50 - $26.50/hr

The CM-I (ICMS) will perform specialized tasks including comprehensive case management services such as intake, assessment, goal setting, monitoring and reassessment, life skills, counseling ...

ICMS Case Manager 1

Sun Valley, CA

$20.50 - $26.50/hr

The CM-I (ICMS) will perform specialized tasks including comprehensive case management services such as intake, assessment, goal setting, monitoring and reassessment, life skills, counseling ...

ICMS Case Manager 1

Sun Valley, CA ยท On-site

$24 - $27/hr

The CM-I (ICMS) will perform specialized tasks including comprehensive case management services such as intake, assessment, goal setting, monitoring and reassessment, life skills, counseling ...

ICMS Case Manager 1

Sun Valley, CA

$20.50 - $26.50/hr

The CM-I (ICMS) will perform specialized tasks including comprehensive case management services such as intake, assessment, goal setting, monitoring and reassessment, life skills, counseling ...

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Icms Case Manager I information

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How much do icms case manager i jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for icms case manager i in the United States is $22.95, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $24.76 per hour, depending on experience, location, and employer.

What are some common challenges faced by an ICMS Case Manager I, and how can new hires prepare for them?

ICMS Case Manager I professionals often encounter challenges such as managing high caseloads, addressing complex client needs, and navigating limited community resources. New hires can prepare by developing strong organizational and time management skills, staying updated on local support services, and actively seeking guidance from experienced team members. Regular communication within a multidisciplinary team and participating in ongoing training can also help manage stress and improve service delivery.

What is the difference between Icms Case Manager I vs Icms Case Manager II?

AspectIcms Case Manager IIcms Case Manager II
Required CredentialsHigh school diploma or equivalent; some roles may require certification in case managementTypically requires additional experience or certification, such as CCM or similar
Work EnvironmentEntry-level, administrative or support settings within healthcare or social servicesMore complex cases, increased responsibility, often in healthcare or insurance settings
Employer & Industry UsageUsed across healthcare, social services, and insurance companies for entry-level case managementUsed for higher-level case management roles with more responsibilities

The main difference between Icms Case Manager I and Icms Case Manager II lies in experience, responsibilities, and required credentials. Icms Case Manager I is an entry-level role suitable for those starting in case management, while Icms Case Manager II involves handling more complex cases and often requires additional certifications or experience.

What are ICMS Case Manager I positions?

ICMS Case Manager I positions are entry-level roles within Intensive Case Management Services (ICMS) programs, typically in healthcare or social services settings. These professionals work with clients who have complex needs, such as mental health issues, substance abuse, or housing instability, to help them access and coordinate necessary services. Their responsibilities include assessing client needs, developing individualized care plans, connecting clients with community resources, and monitoring progress. ICMS Case Manager I staff often work under the supervision of more experienced case managers and may carry a caseload of clients as they gain experience.

What are the key skills and qualifications needed to thrive as an ICMS Case Manager I, and why are they important?

To excel as an ICMS Case Manager I, you need a background in social work, psychology, or a related field, often supported by a relevant degree and sometimes certification in case management. Familiarity with case management software, electronic health records, and assessment tools is typically required. Strong interpersonal skills, cultural competence, and effective communication are vital for building trust and advocating for clients. These skills are crucial for providing comprehensive support, coordinating services, and ensuring positive outcomes for individuals with complex needs.
More about Icms Case Manager I jobs
What states have the most Icms Case Manager I jobs? States with the most job openings for Icms Case Manager I jobs include:
Infographic showing various Icms Case Manager I job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 89% Full Time, 9% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $47,743 per year, or $23 per hour.
ICMS Case Manager 1

ICMS Case Manager 1

A COMMUNITY OF FRIENDS

Sun Valley, CA โ€ข On-site

$20.50 - $26.50/hr

Full-time

Posted 16 days ago


Job description

Description:

Position Summary

This position will work as part of a permanent supportive housing case management team. This position provides Intensive Case Management Services (ICMS) to formally homeless individuals and families with chronic medical conditions and co-occurring disorders, who are high utilizers of the Department of Health Services (DHS) hospital and outpatient system. Under the direction of a Tenant Services Supervisor, the Case Manager I (CM-I) is responsible for providing individual case management to formerly homeless individuals and families utilizing a theoretical framework incorporating Motivation Interviewing (MI), Critical Time Intervention (CTI) and Stages of Change (SoC). This framework provides the CM-I (ICMS) with tools that reflect best practices to motivate tenants to achieve their goals in a non-judgmental manner. The CM-I (ICMS) will perform specialized tasks including comprehensive case management services such as intake, assessment, goal setting, monitoring and reassessment, life skills, counseling, individual benefit assistance, referrals and linkages to all tenants. The CM-I (ICMS) will document all tenant interactions and input that data into the Homeless Management Information System (HMIS) and the CHAMP (DHS) database.



Responsibilities


  • Work with a diverse caseload of tenants who have been marginalized and experience many barriers including chronic homelessness, trauma, medical, mental health and substance use
  • Conduct individual assessments to make proper referrals and provide appropriate level of services to tenants
  • Maintain daily and weekly contact with all tenants
  • Collaborate with tenant to develop individual goal plans aimed at improving overall well-being and housing stability
  • Create and provide group supportive services to tenants
  • Maintain proper documentation and current case notes in a computerized database system (CHAMP and HMIS)
  • Process housing applications using the Coordinated Entry System (CES), Family Solutions Center (FSC) and interview potential tenants for permanent supportive housing
  • Provide coverage for programs which are occasionally conducted during evening and weekend hours
  • Provide crisis management services to support tenant housing retention, increase income and build community engagement
  • Responsible for reporting abuse, as a mandated reporter which includes immediately reporting any concerns with respect to violation of a personโ€™s rights, actual and/or suspected abuse
  • Present tenant case reviews to the Tenant Services Supervisor on a bi-weekly basis
  • Transport tenants in ACOF van to various agencies such as LACDMH, DMV or other support group meetings
  • Work cooperatively and cohesively with other Services and Property Management Staff including participation in bi-weekly property meetings, trainings and emergency interventions
Requirements:

Basic Qualifications

  • Bachelorโ€™s degree from an accredited college or university
  • Two (2) years case management/client advocacy services with people who have been homeless and/or have a mental illness
  • One (1) year experience utilizing a client tracking database system
  • (6) months experience utilizing evidence based practices in a social services field
  • Demonstrated experience in developing and facilitating providing life skills groups
  • Proficiency with Microsoft software programs (Word, Excel, Power Point, Outlook)
  • Communicate effectively both in verbal and written formats
  • Sensitivity and appreciation of diverse tenant populations as a benchmark to effectively to promote community and independent living skills
  • Ability to provide non-judgmental support and direction to individuals and families in stressful circumstances
  • Proficiency with the CHAMP and HMIS database systems
  • Ability to provide crisis management services in challenging environments
  • Proficiency with keyboarding skills to produce correspondence, email and reports
  • Experience working in a setting striving towards a team-building environment
  • Valid California driverโ€™s license
  • Access to a personal vehicle to be used to conduct ACOF business
  • Ability to meet California minimum and ACOF insurance requirement


Preferred Qualification

  • Bilingual (English/Spanish)
  • Experience working with older adults
  • Ability to provide basic case management approaches in permanent supportive housing with individuals and/or families confronted with a mental health diagnosis
  • Demonstrated experience in developing and facilitating providing life skills groups
  • Knowledge of the Coordinated Entry System and a familiarity with the LA HAT
  • Extensive knowledge of the Team Concept and ability to navigate a variety of social services systems