JOB DESCRIPTIONNow Hiring: Kona Ice/ Travelin Tom's Coffee Operations Coordinator
Are you looking for a job that’s more than just a paycheck? Want to build real-life skills, gain hands-on experience, and make a difference in your community? A job that actually teaches you life skills and looks great and reputable on a résumé? Let’s shave some ice and join our team!
We’re seeking motivated, reliable, and energetic individuals to drive and work in our 2 growing brands! Serving crafted shaved ice, premium coffee and beverages all while giving back to the community– yes please!
Kona Operations Coordinator
The Kona coordinator for Operations will have a hands-on leadership role in all operational activities. Your role is to effectively manage and oversee events, warehouse procedures and manage team members. You will lead/train team members, and serve as the point of contact for operational duties, directing, coordinating, and planning to ensure that all Kona Ice of Utah Valley operations run efficiently while improving day to day operations
Responsibilities:
- Manages the efforts of the team to include assigning daily tasks, communicating job expectations, supervising efforts, and educating on operational procedures, warehouse expectations and Kona equipment.
- Ensures event operations, warehouse processes, and equipment are to standards required through daily evaluation and upkeep, by monitoring processes, procedures and items needed to prepare and run all events
- Coordinates, plans, and directs team to ensure that all Kona Ice equipment is cleaned, maintained, and properly stocked for daily events
- Maintain inventory, including ordering flavors, cups, and other supplies.
- Run errands as needed to facilitate event operations, including purchasing needed supplies, ice, tools, etc
- Maintain a system of operations and equipment maintenance
- Serves as the first point of contact to support employees-if needed resolve personnel concerns and provide feedback
- Works events and knows how to set up and take down each Kona Ice unit - including unit preparation, end procedures.
- Assist owners with hiring, training, coaching, and supervising
- Assist in developing personal growth opportunities and recognition /reward programs for team members
- Other duties as assigned
Who We’re Looking For:
- Must be at least 18 years old with a full valid driver's license
- Comfortable driving a larger vehicle (no CDL required)
- Friendly, positive, and dependable
- Able to lift 10+ lbs and stand for extended periods
- Competitive pay + tips
- FULL TIME BENEFITS (Paid Time Off, Health Benefits)
REQUIREMENTS- Valid driver’s license with good driving record.
- Must be at least 18 years of age or older.
- Availability to include weekends and holidays.
- Prior experience in a customer facing role is a plus but not required.
- Strong interpersonal skills and a passion for creating a positive experience for out customers and staff.
- Ability to work in a fast paced environment and handle multiple tasks with ease.
- Reliable, punctual, and a team player.
- Clean background check.
ABOUT THE COMPANYKona Ice is a fun, always changing work environment. We are a mobile vendor so your office moves. You are out in the community meeting new people everyday. You get to be part of a growing franchise and learn what it is like to be an entrepreneur. We’re mobile. We’re fun. We’re stocked with the most delicious flavors you’ve ever tasted. Need a moment of pure bliss? Kona Ice has you covered. Come visit us, let our sweet tunes sweep you away to an island in the middle of the ocean. And while you’re there, kick up your feet and enjoy a nice cup of our premium shaved ice.