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Ice Cream Ambassador Jobs (NOW HIRING)

Jenis Splendid Ice Creams LLC.

Ambassador

Alpharetta, GA · On-site

$15 - $18.51/hr

We love ice cream. We view ice cream as a form of art. Team Jeni's Ambassadors are our part-time, front-line crew members. They scoop and serve ice cream to our customers, make waffle products, run ...

Jenis Splendid Ice Creams LLC.

Ambassador

Dublin, OH · On-site

$15 - $20.11/hr

Jeni's Splendid Ice Creams is searching for Ambassadors to join our Clintonville team. At Jeni's, we're devoted to making better ice creams and bringing people together. Our scoop shops are at the ...

Jenis Splendid Ice Creams LLC.

Ambassador

Durham, NC · On-site

$15 - $17.41/hr

Jeni's Splendid Ice Creams is searching for Ambassadors to join our Brightleaf team. At Jeni's, we're devoted to making better ice creams and bringing people together. Our scoop shops are at the ...

Jenis Splendid Ice Creams LLC.

Ambassador

Arlington, VA · On-site

$17 - $23.33/hr

Jeni's Splendid Ice Creams is searching for Ambassadors to join our Shirlington team. At Jeni's, we're devoted to making better ice creams and bringing people together. Our scoop shops are at the ...

Jenis Splendid Ice Creams LLC.

Ambassador

Columbus, OH · On-site

$15 - $20.11/hr

Jeni's Splendid Ice Creams is searching for Ambassadors to join our North Market team. At Jeni's, we're devoted to making better ice creams and bringing people together. Our scoop shops are at the ...

Jenis Splendid Ice Creams LLC.

Ambassador

Atlanta, GA · On-site

$15 - $18.51/hr

Jeni's Splendid Ice Creams is searching for Ambassadors to join our Buckhead team. At Jeni's, we're devoted to making better ice creams and bringing people together. Our scoop shops are at the heart ...

Jenis Splendid Ice Creams LLC.

Ambassador

Columbus, OH · On-site

$15 - $20.11/hr

Jeni's Splendid Ice Creams is searching for Ambassadors to join our Easton team. At Jeni's, we're devoted to making better ice creams and bringing people together. Our scoop shops are at the heart of ...

Jenis Splendid Ice Creams LLC.

Ambassador

Raleigh, NC · On-site

$15 - $17.41/hr

Jeni's Splendid Ice Creams is searching for Ambassadors to join our Village District team. At Jeni's, we're devoted to making better ice creams and bringing people together. Our scoop shops are at ...

Jenis Splendid Ice Creams LLC.

Ambassador

Chicago, IL · On-site

$16.60 - $26.16/hr

Jeni's Splendid Ice Creams is searching for Ambassadors to join our Connor's Park team. At Jeni's, we're devoted to making better ice creams and bringing people together. Our scoop shops are at the ...

Jenis Splendid Ice Creams LLC.

Ambassador

Nashville, TN · On-site

$17 - $18.43/hr

Jeni's Splendid Ice Creams is searching for Ambassadors to join our 5th & Broadway team. At Jeni's, we're devoted to making better ice creams and bringing people together. Our scoop shops are at the ...

Jenis Splendid Ice Creams LLC.

Ambassador

Austin, TX · On-site

Jeni's Splendid Ice Creams is searching for Ambassadors to join our South Congress team. At Jeni's, we're devoted to making better ice creams and bringing people together. Our scoop shops are at the ...

Jenis Splendid Ice Creams LLC.

Ambassador

Dallas, TX · On-site

$16/hr

Jeni's Splendid Ice Creams is searching for Ambassadors to join our Prestonwood team. At Jeni's, we're devoted to making better ice creams and bringing people together. Our scoop shops are at the ...

Jenis Splendid Ice Creams LLC.

Ambassador

Houston, TX · On-site

$16 - $17.44/hr

Jeni's Splendid Ice Creams is searching for Ambassadors to join our Houston Heights team. At Jeni's, we're devoted to making better ice creams and bringing people together. Our scoop shops are at the ...

Jenis Splendid Ice Creams LLC.

Ambassador

Nashville, TN · On-site

$17 - $18.43/hr

Jeni's Splendid Ice Creams is searching for Ambassadors to join our Stocking 51 team. At Jeni's, we're devoted to making better ice creams and bringing people together. Our scoop shops are at the ...

Jenis Splendid Ice Creams LLC.

Ambassador

Atlanta, GA · On-site

$15 - $18.51/hr

Jeni's Splendid Ice Creams is searching for Ambassadors to join our team at The Battery. At Jeni's, we're devoted to making better ice creams and bringing people together. Our scoop shops are at the ...

Jenis Splendid Ice Creams LLC.

Ambassador

Franklin, TN · On-site

$17 - $18.40/hr

Jeni's Splendid Ice Creams is searching for Ambassadors to join our Factory at Franklin team. At Jeni's, we're devoted to making better ice creams and bringing people together. Our scoop shops are at ...

Jenis Splendid Ice Creams LLC.

Ambassador

Pittsburgh, PA · On-site

$15 - $18.91/hr

Jeni's Splendid Ice Creams is searching for Ambassadors to join our Bakery Square team. At Jeni's, we're devoted to making better ice creams and bringing people together. Our scoop shops are at the ...

Jenis Splendid Ice Creams LLC.

Ambassador

Scottsdale, AZ · On-site

$15.15 - $27.02/hr

Jeni's Splendid Ice Creams is searching for Ambassadors to join our Scottsdale Quarter team. At Jeni's, we're devoted to making better ice creams and bringing people together. Our scoop shops are at ...

Jenis Splendid Ice Creams LLC.

Ambassador

Columbus, OH · On-site

$15 - $20.11/hr

Jeni's Splendid Ice Creams is searching for Ambassadors to join our Short North team. At Jeni's, we're devoted to making better ice creams and bringing people together. Our scoop shops are at the ...

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Ice Cream Ambassador information

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How much do ice cream ambassador jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for ice cream ambassador in the United States is $16.67, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.51 per hour, depending on experience, location, and employer.

What are some common challenges faced by an Ice Cream Ambassador when interacting with customers during peak hours?

As an Ice Cream Ambassador, one frequent challenge during peak hours is managing long lines while maintaining a friendly and positive attitude. You'll be expected to serve customers efficiently, answer questions about flavors or ingredients, and sometimes handle special requests—all under time pressure. Balancing speed with quality customer service is key, and strong communication with team members helps ensure orders are fulfilled smoothly. Remaining calm and organized helps create a welcoming environment, even during busy times.

What is the difference between Ice Cream Ambassador vs Ice Cream Sales Associate?

AspectIce Cream AmbassadorIce Cream Sales Associate
CredentialsCustomer service skills, enthusiasm for ice creamCustomer service skills, basic sales knowledge
Work EnvironmentPromotional events, brand activations, retail storesRetail stores, ice cream shops, supermarkets
Employer & IndustryIce cream brands, marketing agenciesIce cream shops, supermarkets, retail chains

While both roles involve engaging with customers and promoting ice cream products, Ice Cream Ambassadors focus on brand promotion at events and activations, emphasizing brand awareness. In contrast, Ice Cream Sales Associates primarily work in retail settings, assisting customers and selling ice cream products directly. Both roles require excellent customer service skills but differ in their primary responsibilities and work environments.

What are the key skills and qualifications needed to thrive as an Ice Cream Ambassador?

To thrive as an Ice Cream Ambassador, you need excellent customer service skills, a friendly demeanor, and basic food handling knowledge, often supported by a food safety certification. Familiarity with point-of-sale (POS) systems and inventory management tools is also important. Strong communication, teamwork, and a positive attitude help create memorable guest experiences and foster brand loyalty. These skills ensure efficient operations, customer satisfaction, and a welcoming environment in retail or food service settings.
More about Ice Cream Ambassador jobs
What job categories do people searching Ice Cream Ambassador jobs look for? The top searched job categories for Ice Cream Ambassador jobs are:
Ice Cream Ambassador jobs near you
Infographic showing various Ice Cream Ambassador job openings in the United States as of August 2026, with employment types broken down into 1% Internship, 72% Full Time, 24% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $34,683 per year, or $16.7 per hour.

Ambassador

Jenis Splendid Ice Creams LLC.

Alpharetta, GA • On-site

$15 - $18.51/hr

Part-time

Re-posted 19 days ago

Job description

In ATL, our Team Jeni's Ambassadors have the opportunity to earn an average of $18.51 per hour!*

*This is an estimate of hourly earnings. It is based on the 2026 base pay rate, plus 2025's hourly tip average. 2026 actual customer tips may vary.

In Georgia, if the average hourly earnings of an Ambassador are less than $15 per hour in a two-week pay period, Jeni's will add the difference to the pe

Jeni’s Splendid Ice Creams is searching for Ambassadors to join our Avalon team.

At Jeni’s, we’re devoted to making better ice creams and bringing people together. Our scoop shops are at the heart of how we serve this mission. They are where we offer the ice creams we work so hard to build from the ground up—where people come together to share joy and conversation. We love people. We love ice cream. We view ice cream as a form of art.

Team Jeni’s Ambassadors are our part-time, front-line crew members. They scoop and serve ice cream to our customers, make waffle products, run the register, keep the shop clean, change out buckets of ice cream, and perform a number of other important, related tasks.

As an Ambassador, you will:

  • Serve the ice cream Time magazine calls “the best in America”

  • Gain valuable real-world business and entrepreneurship experience

  • Work in an environment oriented around serving each other and making people’s day

  • Have opportunities for growth within a growing company

  • Receive competitive compensation

Qualities of an Ice Cream Ambassador (also known as a scoop shop employee):

  • Exhibit passion for community, an eye for detail, a willingness to clean (a lot), stamina (to serve people in long lines), and the ability to work in a fast-paced environment

  • Familiar with (and be able to articulate to customers) what distinguishes Jeni’s Splendid Ice Creams from other ice creams, and be able to articulate that to the 500th customer with the same care and presence as the 1st customer

  • Available to work weekends, late nights (past 11 p.m.)

  • Provide consistent, world-class service to every single customer

  • Reliable, on time, and ready to hustle for every shift

  • Committed to the well-being of their shop team, their community, and the environment around them

About Jeni’s Splendid Ice Creams:

Founded by Jeni Britton in 2002, Jeni's Splendid Ice Creams is a B Corp headquartered in Columbus, Ohio, with scoop shops in over twenty cities across the country, making it possible for members of Team Jeni’s who are interested in developing their careers, or transitioning to a new city, to have meaningful opportunities to learn, grow, and explore.

Our Ambassadors make a difference in their shop, their community, and in how they partner with their team and serve their customers. If this opportunity sounds delicious to you, please apply.

Jeni's is an equal opportunity employer. Said our way, we love and honor differences, and we love sharing common values such as talent, hustle, guts, resilience, and empathy. Our differences are a primary source of our team's strength and we crave having a team rich with diversity which is creativity and art in its human form.