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Hyundai Service Representative information

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How much do hyundai service representative jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for hyundai service representative in the United States is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $27.40 per hour, depending on experience, location, and employer.

What is a Hyundai Service Representative?

Hyundai Service Representatives are professionals who assist customers with their automotive service needs at Hyundai dealerships or authorized service centers. They serve as the main point of contact for customers, helping to schedule maintenance and repairs, explaining recommended services, and addressing any concerns about vehicles. Their role also includes coordinating with technicians and ensuring customer satisfaction throughout the service process. Strong communication and customer service skills are essential for this position.

What are the key skills and qualifications needed to thrive as a Hyundai Service Representative?

To thrive as a Hyundai Service Representative, you need strong automotive knowledge, customer service experience, and typically a high school diploma or equivalent. Familiarity with dealership management systems, appointment scheduling software, and Hyundai-specific service protocols is important. Excellent communication, problem-solving, and organizational skills help you build trust and efficiently address customer needs. These skills ensure a positive customer experience, smooth service operations, and contribute to overall dealership success.

How does a Hyundai Service Representative typically collaborate with technicians and other dealership staff to ensure customer satisfaction?

As a Hyundai Service Representative, you act as a liaison between customers and the service team, working closely with technicians, parts specialists, and management. Your role involves accurately conveying customer concerns to the technical staff, keeping customers updated on progress, and ensuring that repairs and maintenance meet Hyundai's standards. Successful collaboration requires strong communication skills, attention to detail, and the ability to coordinate schedules and follow up on outstanding issues. This teamwork is essential for delivering a positive customer experience and maintaining the dealership's reputation.

What is the difference between Hyundai Service Representative vs Hyundai Service Advisor?

AspectHyundai Service RepresentativeHyundai Service Advisor
CredentialsHigh school diploma; some certifications preferredHigh school diploma; certifications like ASE may be advantageous
Work EnvironmentDealership service department, interacting with customers and techniciansDealership service department, primarily customer-facing and sales-oriented
Primary RoleAssist customers, schedule repairs, and ensure service qualityExplain repairs, recommend services, and communicate with customers about vehicle issues

Hyundai Service Representatives and Hyundai Service Advisors both work in dealership service departments, but their roles differ. Service Representatives focus on customer assistance and service coordination, while Service Advisors primarily explain repairs and recommend services. Both roles require customer service skills and automotive knowledge, making them closely related but distinct positions within the Hyundai dealership environment.

What is Hyundai Service Representative's hiring process like?

The hiring process for a Hyundai Service Representative typically involves submitting an application, participating in an interview to assess customer service and technical skills, and completing any required certifications or training. Employers may also conduct background checks and evaluate relevant experience before making a job offer.

What cities are hiring for Hyundai Service Representative jobs?

Cities with the most Hyundai Service Representative job openings:

What states have the most Hyundai Service Representative jobs?

States with the most job openings for Hyundai Service Representative jobs include:

What are popular job titles related to Hyundai Service Representative jobs?

For Hyundai Service Representative jobs, the most frequently searched job titles are:

Sales Representative - Lithia Hyundai of Odessa

Odessa, TX • On-site

Lithia Motors, Inc.
See more jobs at Lithia Motors, Inc.external

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Lithia Motors rating

7.5

Company rating: 7.5 out of 10

Based on 121 frontline employees who took The Breakroom Quiz

Job description

Dealership:
L0125 Lithia Hyundai of Odessa
Lithia Hyundai of Odessa
We are dedicated to delivering honest value, earning customers for life, taking personal ownership, improving constantly and having fun! If you share these goals, we want to talk to you! Come be a part of the Automotive Industry future with the Lithia Motors family, a Fortune 500 company with over 450 dealerships nationwide! Being one of the largest dealership groups in America, there are many opportunities for you to pursue your short and long-term career goals.
We are committed to growing our company and Growing our People!
Responsibilities:
As an Auto Sales Representative you will interact and consult with customers to guide them through their vehicle purchase. Your goal is to create the best vehicle-buying experience to make lifelong customers. You will assist customers in selecting the right vehicle for their lifestyle. You will be trained on the specific products we offer and their benefit to our customer.
  • Present vehicle attributes, model options, features, purchase and finance options and store policies and services to customers.
  • Ensure timely follow up and maintain strong relationships with previous and prospective customers.
  • Track customers using store specific management system/s.
  • Keep abreast of new products, features and accessories. Attend product and training courses.

Qualifications:
  • No experience necessary, will train the right person.
  • Excellent interpersonal communication skills.
  • Excellent organizational and time management skills & working knowledge of computers.
  • Self motivated with the ability to set and achieve targeted goals.
  • Acceptable driving record and a valid driver's license in your state of residence

We offer best in class industry benefits:
  • Competitive pay
  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Lithia Learning Center
  • Vehicle Purchase Discounts
  • Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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