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Hyundai Customer Service Representative Jobs (NOW HIRING)

Hyundai Motor America

Service Consultant

Jackson, TN · On-site

$36K - $100K/yr

... by the customer. Education High School Experience 1-3 years Additional Information Hyundai Service Advisor - Join a Team That Values Top Talent Are you a high-performing Hyundai Service Advisor ...

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Hyundai Customer Service Representative information

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How much do hyundai customer service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for hyundai customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a Hyundai customer service representative do?

A Hyundai Customer Service Representative assists customers with inquiries related to Hyundai vehicles, services, and warranties. They handle customer complaints, provide information about products and services, schedule service appointments, and resolve issues to ensure customer satisfaction. These representatives may work in dealerships, call centers, or online support teams, and they play a key role in maintaining Hyundai's reputation for quality customer care.

What are some common challenges faced by Hyundai customer service representatives, and how can I prepare for them?

Hyundai Customer Service Representatives often encounter challenges such as handling high call volumes, assisting customers with complex technical or warranty issues, and maintaining up-to-date knowledge of Hyundai vehicles and services. To prepare, it helps to develop strong communication and problem-solving skills, become familiar with Hyundai's product lineup, and practice staying calm under pressure. Working collaboratively with technical teams and utilizing internal knowledge bases also supports effective resolution of customer concerns.

What are the key skills and qualifications needed to thrive as a Hyundai customer service representative, and why are they important?

To thrive as a Hyundai Customer Service Representative, you generally need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and Hyundai’s product information is typically expected. Patience, active listening, and a customer-focused attitude help professionals excel in assisting customers and resolving concerns. These skills ensure customer satisfaction, foster brand loyalty, and support effective resolution of issues in a fast-paced automotive service environment.

What is the difference between Hyundai Customer Service Representative vs Automotive Service Advisor?

AspectHyundai Customer Service RepresentativeAutomotive Service Advisor
CredentialsHigh school diploma; customer service skillsHigh school diploma; automotive knowledge often preferred
Work EnvironmentCall centers, dealership front desksDealership service departments, repair shops
Employer & IndustryAutomotive dealerships, customer service centersAuto repair shops, dealerships

Hyundai Customer Service Representatives primarily handle customer inquiries and support over the phone or in person, focusing on service scheduling and information. Automotive Service Advisors, on the other hand, work directly with customers at the dealership, diagnosing vehicle issues and recommending repairs. While both roles require strong communication skills, the Customer Service Representative focuses on customer support, whereas the Service Advisor is more involved in technical consultation and vehicle maintenance processes.

Does Hyundai pay well?

Hyundai customer service representatives typically earn an hourly wage that is around the industry average for retail and automotive support roles. Compensation can vary based on experience, location, and performance, with some positions offering additional benefits such as bonuses or health insurance.

Is Hyundai a good place to work?

Hyundai Customer Service Representatives typically work in a fast-paced environment, assisting customers with inquiries and vehicle issues. The company offers training, opportunities for advancement, and a structured schedule, making it a stable employer for those interested in automotive customer service roles.

What is Hyundai's hiring process like?

Hyundai Customer Service Representatives typically go through an application screening, followed by one or more interviews which may include phone, virtual, or in-person sessions. The process may also involve skills assessments and background checks before an offer is extended.

What cities are hiring for Hyundai Customer Service Representative jobs?

Cities with the most Hyundai Customer Service Representative job openings:

What states have the most Hyundai Customer Service Representative jobs?

States with the most job openings for Hyundai Customer Service Representative jobs include:

What are popular job titles related to Hyundai Customer Service Representative jobs?

For Hyundai Customer Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Hyundai Customer Service Representative job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Vision Hyundai-Customer Service Representative

Webster, NY • On-site

Vision Auto Group
See more jobs at Vision Auto Groupexternal

$17 - $18/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 20 days ago

Job description

Our assets are our people, reputation and capital: We make a concerted effort to identify and recruit the very best person for each job. We hire our people one by one. In a service business, we know that without the best people we cannot be the best dealership group. We want to be big enough to handle any request from our customers effectively while being small enough to maintain the personal attention, loyalty, camaraderie, and morale among our employees that we all treasure and that contributes greatly to our success.
Responsibilities:

  • Cashier Parts, Service, and Sales customers
  • Accurately maintaining and balancing a cash drawer and accounting of days "Cash Sales".
  • Handling change, Petty Cash, and other cash transactions.
  • Running credit card transactions accurately.
  • Receipting credit cards, cash, and checks into CDK.
  • Receipting Warranty Payments.
  • Answer incoming calls and provide information/transfer calls to appropriate departments.
  • Accurately and Timely Stocking in Factory Vehicles - Creating key tags, window tags, and folders for Service and Sales.
  • Enter Factory Vehicles into the NYS VERIFI System.
  • Maintaining Gas Receipts.
  • Service Repair Order Filing.
  • Ordering Supplies.
  • Maintaining a clean and stocked Customer lounge.
  • Maintaining a friendly demeanor under pressure with All customers and Staff.
  • Assisting Dealership Administrator/Title Clerk with any duties throughout the day.
Qualifications:
  • Prior accounting experience (preferred)
  • CDK experience (preferred)
  • Excellent verbal and written communication skills
  • Strong attention to detail and ability to accurately process and manage large amounts of data
  • Self-motivated enthusiastic/career-oriented presence in a team environment
We Offer:
  • Competitive hourly pay based on experience
  • Medical, Dental and Vision and 401(k)
  • Opportunity to grow within organization
  • Equal Opportunity Employer

Schedule: Part-Time 3pm-7pm, Saturdays 8am-5pm
Pay: $17.00-$18.00 per hour

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