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Hyundai Service Advisor Jobs in Raleigh, NC (NOW HIRING)

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Hyundai Service Advisor information

See Raleigh, NC salary details

$11

$25

$44

How much do hyundai service advisor jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for hyundai service advisor in Raleigh, NC is $25.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.98 and $28.99 per hour, depending on experience, location, and employer.

What is a Hyundai service advisor?

A Hyundai Service Advisor is a professional at a Hyundai dealership or authorized service center who acts as the main point of contact between customers and the service department. Their primary responsibility is to understand customers' vehicle concerns, explain recommended maintenance and repair work, and ensure a smooth and satisfactory service experience. They also provide estimates, communicate with technicians, and keep customers updated on the status of their vehicles. Essentially, Hyundai Service Advisors help customers navigate the service process while ensuring their vehicles receive the necessary care.

How does a Hyundai service advisor collaborate with technicians and customers to ensure effective vehicle servicing?

A Hyundai Service Advisor acts as a crucial link between customers and the service team. They communicate customer concerns to technicians, translate technical information back to customers in an understandable way, and keep everyone informed about repair timelines and costs. Service Advisors often coordinate with parts departments to ensure timely availability of components and work closely with technicians to prioritize jobs based on urgency. This collaborative approach helps maintain high customer satisfaction and efficient workflow within the dealership or service center.

How are Hyundai Service Advisors paid?

Hyundai Service Advisors are typically paid through a combination of base salary and commissions or bonuses based on the sales of services and parts. Compensation structures often include performance incentives and may vary by dealership, with some earning additional income through upselling and customer satisfaction scores.

What is the difference between Hyundai Service Advisor vs Automotive Service Advisor?

AspectHyundai Service AdvisorAutomotive Service Advisor
CertificationsManufacturer-specific training, ASE certifications often preferredASE certifications common; manufacturer-specific training optional
Work EnvironmentHyundai dealerships, brand-specific service centersVarious automotive service centers, independent shops, dealerships
Employer & Industry UsagePrimarily Hyundai dealershipsBroader automotive industry, multiple brands
Job ResponsibilitiesCustomer communication, warranty work, brand-specific knowledgeCustomer service, repair order management, general automotive knowledge

The main difference between a Hyundai Service Advisor and an Automotive Service Advisor lies in their work environment and specific brand knowledge. Hyundai Service Advisors work primarily at Hyundai dealerships, focusing on Hyundai-specific services and warranty procedures. Automotive Service Advisors work across various brands and independent shops, with broader automotive knowledge. Both roles require strong customer service skills and certifications like ASE, but Hyundai Service Advisors often need manufacturer-specific training.

Does Hyundai Service Advisor pay well?

Hyundai Service Advisors typically earn a median annual salary ranging from $40,000 to $60,000, depending on experience, location, and dealership size. They often receive commissions or bonuses based on service sales and customer satisfaction, which can increase overall compensation. Strong communication skills and technical knowledge of Hyundai vehicles are important for success in this role.

What are the key skills and qualifications needed to thrive as a Hyundai service advisor, and why are they important?

To thrive as a Hyundai Service Advisor, you need a solid understanding of automotive systems, customer service experience, and usually a high school diploma or equivalent. Familiarity with dealership management systems (DMS), Hyundai-specific diagnostic tools, and service scheduling software is often required. Strong communication, problem-solving, and organizational skills help Service Advisors build trust with customers and coordinate effectively with technicians. These skills ensure efficient service processes, high customer satisfaction, and repeat business for the dealership.
What are popular job titles related to Hyundai Service Advisor jobs in Raleigh, NC? For Hyundai Service Advisor jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Hyundai Service Advisor jobs in Raleigh, NC look for? The top searched job categories for Hyundai Service Advisor jobs in Raleigh, NC are:
Hyundai Service Advisor jobs near you
Infographic showing various Hyundai Service Advisor job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $52,432 per year, or $25.2 per hour.

Experienced Service Advisor - Johnson Hyundai of Wake Forest

Johnson Automotive

Wake Forest, NC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description


Johnson Hyundai of Wake Forest has the exciting opportunity to expand its team with the addition of a Experienced, Full-Time Automotive Service Advisor! We are seeking a friendly and motivated individual with a positive attitude to fill this open position immediately! If you are customer-service oriented and interested in working in a fast paced environment with great earning potential, this is an excellent opportunity for you!

Johnson Hyundai of Wake Forest is a member of Johnson Automotive, which is one of the fastest growing automotive companies in the Triangle. Johnson Automotive has earned a reputation for outstanding customer service and first-class operation by hiring top performers that are eager to elevate our guests' experiences.

This position will assist with the operations of the Service Department by advising and counseling guests on any necessary vehicle service repairs as recommended by technicians.

Knowledge, Skills and Abilities Required:

  • A minimum of 2 years experience as a Service Advisor (REQUIRED)
  • CDK experience
  • Excellent customer service skills
  • Professional appearance and work ethic
  • Available Monday through Friday with some Saturdays.


Safety Matters: all employment offers are contingent upon satisfactory completion of a Background Check, Drug Test, and clean Motor Vehicle Report.

  • Paid Holidays
  • Paid Time Off
  • 401(k) with Match
  • Referral Program
  • Employee Discounts


Benefits following 60 days of employment:

  • Medical (3 choices), Dental (2 choices), Vision Insurance
  • Employer-Paid and Voluntary Life Insurance
  • Short-Term and Long-Term Disability
  • Accident, Critical Illness and Hospital Insurance
  • Healthcare and Dependent Care Savings Accounts
  • Employee Assistance Program
  • Pet Insurance, WillPrep Services, Travel Aid


Johnson Automotive E-Verify's and is an Equal Opportunity Employer.


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