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Hybrid Intake Coordinator Jobs (NOW HIRING)

HomeWell Care Services

Intake Coordinator

Saint Louis, MO · On-site

$40K - $61K/yr

Flexible schedule Intake Coordinator (Full-Time) At HomeWell Care Services, we help seniors and ... Hybrid work environment with an expectation of responsiveness during scheduled hours. * Occasional ...

lhs

Hospice Nurse Intake Coordinator

Cleveland, OH

$17.50 - $23.75/hr

Hospice Nurse Intake Coordinator Experience Level: 5+ Years (Required) Position Type: Full-Time ... This role would be a hybrid position! Key Responsibilities Referral Management & Clinical ...

Imh

Intake Coordinator Care Management

Nevada, IA · On-site +1

$19.50 - $26.48/hr

The Intake Coordinator in Utilization Management provides superior customer service by responding ... Schedule This will be a hybrid position. Monday - Friday, 0900-1800 Essential Functions * Provides ...

New

Imh

Homecare Intake Coordinator

Salt Lake City, UT · On-site

$19.50 - $26.48/hr

Hybrid position * weekends required Job Essentials * Provides excellent telephone and in-person ... time of intake. * Coordinates with other departments in the facility as needed to ensure the ...

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How much do hybrid intake coordinator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for hybrid intake coordinator in the United States is $21.23, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.56 per hour, depending on experience, location, and employer.

How does a hybrid intake coordinator balance in-person and remote responsibilities in their daily workflow?

A Hybrid Intake Coordinator typically navigates a mix of in-office and remote tasks, such as meeting with clients face-to-face for initial assessments while handling documentation, scheduling, and follow-ups remotely. Effective time management and communication skills are essential, as the role often requires seamless coordination with both on-site team members and virtual colleagues. Utilizing digital tools and platforms to track client progress and maintain accurate records is a key part of the job. The hybrid structure provides flexibility but also demands adaptability to shifting priorities and environments.

What is the difference between Hybrid Intake Coordinator vs Inbound Customer Service Representative?

AspectHybrid Intake CoordinatorInbound Customer Service Representative
CredentialsHigh school diploma; healthcare or insurance knowledge often preferredHigh school diploma; customer service experience
Work EnvironmentHealthcare or insurance offices, hybrid remote/in-officeCall centers, remote or in-office
Employer & IndustryHealthcare providers, insurance companiesRetail, telecom, service industries
Search & Comparison IntentHealthcare intake, patient scheduling, insurance verificationCustomer support, inbound calls, issue resolution

The Hybrid Intake Coordinator and Inbound Customer Service Representative roles share some customer interaction skills but differ mainly in industry focus and responsibilities. The Hybrid Intake Coordinator works primarily in healthcare or insurance settings, handling patient or client intake, verification, and scheduling. In contrast, the Inbound Customer Service Representative handles general customer inquiries across various industries, focusing on issue resolution and support. Both roles require strong communication skills but serve different operational needs.

What are the key skills and qualifications needed to thrive as a hybrid intake coordinator?

To thrive as a Hybrid Intake Coordinator, you need strong organizational skills, attention to detail, and experience in administrative or healthcare settings, often supported by an associate’s or bachelor’s degree. Familiarity with electronic health records (EHR) systems, scheduling software, and secure data entry tools is typically required. Excellent communication, multitasking, and customer service skills help build rapport with clients and coordinate effectively with internal teams. These abilities ensure accurate, efficient intake processes and a positive experience for both clients and staff.

What is a hybrid intake coordinator?

A Hybrid Intake Coordinator is a professional responsible for managing the intake process of clients or patients in both in-person and virtual settings. They gather necessary information, assess initial needs, and coordinate with relevant departments to ensure a smooth onboarding experience. This role often involves scheduling appointments, handling documentation, and maintaining clear communication with clients and staff. Hybrid Intake Coordinators are essential in healthcare, social services, and other industries where efficient client intake is crucial.
More about Hybrid Intake Coordinator jobs
What cities are hiring for Hybrid Intake Coordinator jobs? Cities with the most Hybrid Intake Coordinator job openings:
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Hybrid Intake Coordinator jobs near you
Infographic showing various Hybrid Intake Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $44,160 per year, or $21.2 per hour.

Hospice Nurse Intake Coordinator

Legacy Health Services

Parma, OH • On-site

$17.50 - $23.75/hr

Full-time

Re-posted 11 days ago

Job description

Hospice Nurse Intake Coordinator
Experience Level: 5+ Years (Required)
Position Type: Full-Time
Setting: Office-Based / Telephonic (with occasional field visits as needed)
Job Summary
The Hospice Intake Coordinator serves as the initial clinical touchpoint for patients, families, and referring providers entering hospice care. This role requires a highly experienced clinician who combines deep knowledge of end-of-life care with strong clinical assessment skills. The Intake nurse efficiently processes referrals, determines initial eligibility, gathers necessary medical documentation, and coordinates with the interdisciplinary team to ensure a seamless, compassionate, and timely transition into hospice services. This role would be a hybrid position!
Key Responsibilities
Referral Management & Clinical Assessment
  • Review & Screen: Evaluate incoming referrals from hospitals, long-term care facilities, and community physicians to determine initial hospice eligibility based on CMS guidelines.
  • Clinical Triage: Review complex medical records, diagnostic reports, and physician notes to assess patient acuity and immediate care needs.
  • Payer Verification: Collaborate with the billing/admissions department to verify insurance benefits (Medicare, Medicaid, and private commercial plans).

Care Coordination & Transition
  • Liaison: Act as the primary point of contact between referring physicians, hospital discharge planners, the hospice medical director, and the field admission team.
  • Scheduling: Coordinate and schedule immediate face-to-face clinical assessments and admissions visits for field RNs.

Family Support & Consultation
  • Compassionate Guidance: Conduct empathetic telephonic consultations with patients and grieving family members, explaining the hospice philosophy, services, and expectations.
  • Crisis Management: Provide immediate, supportive, and calm telephonic triage for families in distress during the referral process.

Qualifications & Requirements
  • License: Active, unencumbered Licensed Practical Nurse (LPN) or Registered Nurse (RN) or Licensed Vocational Nurse (LVN) license in the state of Ohio.
  • Experience: Minimum of 5 years of nursing experience required, with at least 2-3 years specifically within hospice, palliative care, or home health. Prior experience in intake highly preferred.
  • Certifications: CHPLN (Certified Hospice and Palliative Licensed Practical Nurse) is a strong plus.
  • Skills:
    • Proficient in medical terminology related to end-of-life care, oncology, and chronic disease trajectories.
    • Exceptional active listening, verbal communication, and crisis-de-escalation skills.
    • High proficiency with Electronic Medical Records (EMR/EHR) software and Microsoft Office.
    • Strong organizational skills with the ability to multitask in a fast-paced, high-volume environment.

We are an Equal Opportunity Employer and consider all applicants for positions without the regard to race, color, religion, sex, national origin, age, sexual orientation, marital or veteran status, or non-job related handicap or disability.

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