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Human Services Program Representative 1 Jobs (NOW HIRING)

Altman Specialty Plants

Service Rep 1

Aurora, CO · On-site

$21 - $22/hr

Career Development Programs * Dynamic Work Environment * For the Love of Plants! What You Bring ... Human Resources will provide instructions regarding any required screening as part of the post ...

Latham Centers

Human Services Intern

Brewster, MA · On-site

$20.20/hr

Human Services Internship Opportunities Create the Internship Experience You Want at Latham Centers Latham Centers offers flexible internship opportunities within our Residential Children's Program ...

New

Altman Specialty Plants

Service Rep 1

Aurora, CO · On-site

$22/hr

Career Development Programs * Dynamic Work Environment * For the Love of Plants! What You Bring ... Human Resources will provide instructions regarding any required screening as part of the post ...

Mathematica

Human Services Researcher

Ann Arbor, MI

This role is primarilyfocused on programs designed to improve child welfare related outcomes ... Designing and implementing a nationally representative study of supports for family stability in ...

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How much do human services program representative 1 jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for human services program representative 1 in the United States is $26.43, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $30.29 per hour, depending on experience, location, and employer.

What does a Human Services Program Representative 1 do?

A Human Services Program Representative 1 is an entry-level professional who helps administer and monitor public assistance and social services programs. They typically review applications, ensure compliance with regulations, and provide information to clients or stakeholders. Their work supports the delivery of services such as food assistance, child welfare, and healthcare programs. The position often involves data analysis, report preparation, and collaboration with other agencies to ensure effective program implementation.

What are some common challenges faced by a Human Services Program Representative 1, and how can they be effectively managed?

As a Human Services Program Representative 1, you may encounter challenges such as balancing a high caseload, adapting to changing regulations, and working with clients from diverse backgrounds. Effective time management and strong organizational skills are key to staying on top of documentation and deadlines. Additionally, fostering open communication with colleagues and supervisors can help address complex cases, while ongoing professional development ensures you remain informed about policy updates and best practices.

What are the key skills and qualifications needed to thrive as a Human Services Program Representative 1, and why are they important?

To thrive as a Human Services Program Representative 1, you typically need a background in social work or public administration, strong analytical skills, and knowledge of relevant laws and regulations. Familiarity with case management software, data tracking systems, and Microsoft Office Suite is commonly required. Excellent interpersonal communication, organizational abilities, and problem-solving skills help individuals effectively support clients and collaborate with stakeholders. These skills ensure accurate program administration, effective client service, and compliance with policy standards.

What is the difference between Human Services Program Representative 1 vs Human Services Case Worker?

AspectHuman Services Program Representative 1Human Services Case Worker
Required CredentialsHigh school diploma or equivalent; some positions may require relevant certificationsHigh school diploma or equivalent; relevant certifications may be preferred
Work EnvironmentOffice settings, community outreach, client interactionsOffice-based with field visits, direct client contact, community settings
Employer & Industry UsageGovernment agencies, social service organizationsPublic and private social service agencies, healthcare providers
Common Search & ComparisonOften compared for entry-level social service rolesMore focused on direct client case management

While both roles involve supporting clients in social services, Human Services Program Representative 1 typically handles administrative tasks and program support, whereas Human Services Case Workers focus more on direct client case management and intervention. The roles often overlap in work environment and required credentials, but differ in daily responsibilities and level of client interaction.

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What states have the most Human Services Program Representative 1 jobs?

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Human Services Program Representative 1 jobs near you
Infographic showing various Human Services Program Representative 1 job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $54,972 per year, or $26.4 per hour.

Human Services Assistant III

Virginia Department of Social Services

Buckingham, VA • On-site

$28K/yr

Full-time

Posted 13 days ago

Virginia Alcoholic Beverage Control Authority rating

5.2

Company rating: 5.2 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

825th of 848 rated public administrative organizations

Job description


Title Description- Human Services Assistant III represents the specialist level in the occupational group for Human Services Assistants. Employees serve as the initial point of contact for clients seeking benefits and/ or services and screens clients for benefits and services. Human Services Assistant III is distinguished from Human Services Assistant II by serving as a screener and the initial point of contact for the clients seeking benefits.
General Work Tasks (Illustrative Only) -
  • Screens clients for benefits including Energy Assistance;
  • Registers and assigns applications;
  • Assists clients with applications;

  • Serves as initial point of contact for applicants;
  • Provides information regarding various programs and benefits, general eligibility requirements, policies and procedures;
  • Assists clients with completing applications and performs initial screening of applications;
  • Researches a variety of databases to obtain and/or verify information needed to process applications;
  • Maintains logs of client documentation received;
  • Schedules and coordinates appointments for clients to meet with benefits;
  • Back up the Front Office as well as Distribute EBT when needed.

General Work Tasks (continued) -
  • Benefit Programs
  • Helps participant in writing resumes; follows up on referrals to ancillary agencies, in person and in writing;
  • Locates resources for clients needing appropriate interview clothing and helps clients in making appropriate clothing choices; and

Knowledge, Skills, and Abilities:
Knowledge- Considerable knowledge of: principles and processes for providing customer and personal services (including customer needs assessment, meeting of quality standards for services, and evaluation of customer satisfaction); structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; and administrative and clerical procedures and systems such as word processing, spreadsheets, managing files and records, and other office procedures and terminology. Working knowledge of: human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; mathematics and research methods; and eligibility requirements for the programs assigned; and available community resources. Some knowledge of laws, regulations, requirements and policies of Local, State, and Federal social, assistance and housing programs.
Skills- Operating a variety of automated office equipment to include calculator, fax/copier; and the use of computer-driven word processing, spreadsheet, graphics and file maintenance programs. Prior knowledge of social services is desired.
Abilities- Demonstrated ability to: communicate effectively with program participants; plan, organize, and prioritize own work schedule; establish and maintain working relationships with clients, professionals, co-workers, and the public sufficient to exchange ideas and coordinate activities; accept direction and follow established procedures; counsel others; organize, and postdate, from records, reports and other sources using the appropriate format; exhibit solid interpersonal skills, including conflict resolution in working with clients, professionals and employees; create forms, charts, and graphs; add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent and to draw and interpret bar graphs; make screening decisions based upon specific criteria's; read and interpret documents such as safety rules, operating and maintenance instructions, manuals; and conduct effective interviews both face-to-face and by telephone.
Education and Experience- High school diploma supplemented with post-secondary coursework in subjects such as social work, human services, gerontology, or one of the social or behavioral sciences, business or related field, and relevant work experience in public administrative support work OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities.
Preferred Qualifications: Experience in a Local Department of Social Services. Experience in processing public assistance.
Special Requirements: All applicants are subject to a DMV driving record check, pre-employment drug screen, and CPS and criminal history search. The investigation may include fingerprint checks (State Police, FBI); local agency checks; employment verification. Employee must be willing to work in community emergency response capacity in the event of a natural disaster or emergency.
Special Instructions to Applicants: Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and resumes will not be accepted. The website will provide a confirmation of receipt when the application is submitted for consideration. Consideration for an interview is based solely on the information within the application and/or resume. Please refer to your account for the status of your application and this position.
This position is open until filled.

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