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How much do human services program representative 1 jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for human services program representative 1 in the United States is $26.43, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $30.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Human Services Program Representative 1, and why are they important?

To thrive as a Human Services Program Representative 1, you typically need a background in social work or public administration, strong analytical skills, and knowledge of relevant laws and regulations. Familiarity with case management software, data tracking systems, and Microsoft Office Suite is commonly required. Excellent interpersonal communication, organizational abilities, and problem-solving skills help individuals effectively support clients and collaborate with stakeholders. These skills ensure accurate program administration, effective client service, and compliance with policy standards.

What are some common challenges faced by a Human Services Program Representative 1, and how can they be effectively managed?

As a Human Services Program Representative 1, you may encounter challenges such as balancing a high caseload, adapting to changing regulations, and working with clients from diverse backgrounds. Effective time management and strong organizational skills are key to staying on top of documentation and deadlines. Additionally, fostering open communication with colleagues and supervisors can help address complex cases, while ongoing professional development ensures you remain informed about policy updates and best practices.

What is the difference between Human Services Program Representative 1 vs Human Services Case Worker?

AspectHuman Services Program Representative 1Human Services Case Worker
Required CredentialsHigh school diploma or equivalent; some positions may require relevant certificationsHigh school diploma or equivalent; relevant certifications may be preferred
Work EnvironmentOffice settings, community outreach, client interactionsOffice-based with field visits, direct client contact, community settings
Employer & Industry UsageGovernment agencies, social service organizationsPublic and private social service agencies, healthcare providers
Common Search & ComparisonOften compared for entry-level social service rolesMore focused on direct client case management

While both roles involve supporting clients in social services, Human Services Program Representative 1 typically handles administrative tasks and program support, whereas Human Services Case Workers focus more on direct client case management and intervention. The roles often overlap in work environment and required credentials, but differ in daily responsibilities and level of client interaction.

What does a Human Services Program Representative 1 do?

A Human Services Program Representative 1 is an entry-level professional who helps administer and monitor public assistance and social services programs. They typically review applications, ensure compliance with regulations, and provide information to clients or stakeholders. Their work supports the delivery of services such as food assistance, child welfare, and healthcare programs. The position often involves data analysis, report preparation, and collaboration with other agencies to ensure effective program implementation.
More about Human Services Program Representative 1 jobs
What cities are hiring for Human Services Program Representative 1 jobs? Cities with the most Human Services Program Representative 1 job openings:
What states have the most Human Services Program Representative 1 jobs? States with the most job openings for Human Services Program Representative 1 jobs include:
What job categories do people searching Human Services Program Representative 1 jobs look for? The top searched job categories for Human Services Program Representative 1 jobs are:
Human Services Program Representative 1 jobs near you
Infographic showing various Human Services Program Representative 1 job openings in the United States as of June 2026, with employment types broken down into 1% Internship, 4% As Needed, 39% Full Time, 54% Part Time, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $54,972 per year, or $26.4 per hour.
HUMAN SERVICES PROGRAM CONSULTANT I (PENDING RECLASSIFICATION)

HUMAN SERVICES PROGRAM CONSULTANT I (PENDING RECLASSIFICATION)

MyFlorida

Tallahassee, FL • On-site

$40K/yr

Other

Medical, Dental, Vision, Life, Retirement

Posted 21 days ago

State Of Florida rating

6.7

Company rating: 6.7 out of 10

Based on 180 frontline employees who took The Breakroom Quiz

46th of 50 rated states

Job description

Requisition No: 873546 

Agency: Department of Health

Working Title: HUMAN SERVICES PROGRAM CONSULTANT I (PENDING RECLASSIFICATION)

 Pay Plan: Career Service

Position Number: 64059276 

Salary:  $40,320.81 

Posting Closing Date: 06/12/2026 

Total Compensation Estimator Tool

Florida Department of Health

Open Competitive

Positon pending reclassification to Human Services Program Consulant I 

This advertisement may be used to fill multiple positions

This position provides quality customer services on behalf of Florida Department of Health, Division of Children's Medical Services (DCMS) with any needs that come through the DCMS Toll-Free Line.  This position is responsible for processing referrals, redeterminations, and attestations, ensuring appropriate documentation of activities and quality assurance reviews.

Your Specific Responsibilities:

  • This is a professional position within the Clinical Eligibility Unit. This position is responsible for the eligibility determination by parent-based surveys or physician attestation of children eligible for the services of the State's health plan for children and youth with special health care needs.
  • This position performs eligibility activities in the specialized medical field of pediatrics. Conducts reviews for eligibility screening services for enrolled or potential enrolled children for the State's health plan for children with special health care needs in collaboration with a registered nurse.
  • This position provides quality customer services on behalf of DCMS by conducting eligibility screenings to determine current and/or continued eligibility for enrolled or potentially enrolled children for the State's health plan for children and youth with special health care needs through the DCMS Clinical eligibility Unit Toll-Free Line-Free Line. 
  • Evaluates the health status of the patient through parent-based screening or attestation with the parent/guardian, includes taking appointments scheduled for eligibility screenings. 
  • Interprets the client's special needs as reported by parent/caregiver. Escalate cases to a clinically licensed staff to handle complex cases. 
  • Documents in accordance with established guidelines while using the current electronic medical record program. Provides resources for other state and local health related agencies to maximize support to client parents/guardians.
  • Attend meetings and conferences directly related to roles and responsibilities.
  • Performs other related duties as assigned.

Knowledge, Skills and Abilities:

  • Knowledge of organizational procedures, policies, practices, rules, and regulations.
  • Ability to plan, organize and coordinate work assignments.
  • Ability to meet deadlines and prioritize tasks effectively.
  • Ability to communicate effectively verbally and in writing to express facts and ideas in a succinct and organized manner and make clear and convincing oral presentations.
  • Ability to establish and maintain effective working relationships with others.
  • Knowledge of medical terminology.
  • Working knowledge of Microsoft Word, Excel, and other software.
  • Thorough knowledge of modern office business equipment, practices and procedures.
  • Knowledge of organizational procedures, policies, practices, rules and regulations.
  • Great Interpersonal skills.
  • Must be able to multi-task.
  • Knowledge of computer software including applications.
  • Must be an active listener and ask questions as appropriate.

Qualifications:

Minimum:

  • Valid Florida Driver's license.

Preferred:

  • 1-3 years eligibility screening, and/or call center preferred. 
  • Experience in a health program or programs for children with special healthcare needs.
  • Experience with Client Relations Database System.

Florida Department of Health Mission, Vision, and Values:

 

Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision: To be the Healthiest State in the Nation.

 

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

 

Where You Will Work:

This is not a remote position. The incumbent for this position will work at one of the following CMS Office Locations: 

  • 2020 Capital Circle SE, Tallahassee, FL 
  • 160 Governmental Center, Pensacola, FL
  • 1313 Tampa Street, Tampa, FL
  • 337 N. 4th Street, Ft. Pierce, FL
  • 401 NW 2nd Avenue Miami, FL

 

Staff currently working for CMS may be permitted to work from their current office location.

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:

  • Annual and Sick Leave benefits:
  • Nine paid holidays and one Personal Holiday each year;
  • State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
  • Retirement plan options, including employer contributions (For more information, please click www.myfrs.com);
  • Flexible Spending Accounts;
  • Tuition waivers; And more! For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

 

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.  

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered. 

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.  

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS' PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans' Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement. 

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