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How much do human services program representative 1 jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for human services program representative 1 in the United States is $26.43, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $30.29 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Human Services Program Representative 1, and why are they important?

To thrive as a Human Services Program Representative 1, you typically need a background in social work or public administration, strong analytical skills, and knowledge of relevant laws and regulations. Familiarity with case management software, data tracking systems, and Microsoft Office Suite is commonly required. Excellent interpersonal communication, organizational abilities, and problem-solving skills help individuals effectively support clients and collaborate with stakeholders. These skills ensure accurate program administration, effective client service, and compliance with policy standards.

What are some common challenges faced by a Human Services Program Representative 1, and how can they be effectively managed?

As a Human Services Program Representative 1, you may encounter challenges such as balancing a high caseload, adapting to changing regulations, and working with clients from diverse backgrounds. Effective time management and strong organizational skills are key to staying on top of documentation and deadlines. Additionally, fostering open communication with colleagues and supervisors can help address complex cases, while ongoing professional development ensures you remain informed about policy updates and best practices.

What is the difference between Human Services Program Representative 1 vs Human Services Case Worker?

AspectHuman Services Program Representative 1Human Services Case Worker
Required CredentialsHigh school diploma or equivalent; some positions may require relevant certificationsHigh school diploma or equivalent; relevant certifications may be preferred
Work EnvironmentOffice settings, community outreach, client interactionsOffice-based with field visits, direct client contact, community settings
Employer & Industry UsageGovernment agencies, social service organizationsPublic and private social service agencies, healthcare providers
Common Search & ComparisonOften compared for entry-level social service rolesMore focused on direct client case management

While both roles involve supporting clients in social services, Human Services Program Representative 1 typically handles administrative tasks and program support, whereas Human Services Case Workers focus more on direct client case management and intervention. The roles often overlap in work environment and required credentials, but differ in daily responsibilities and level of client interaction.

What does a Human Services Program Representative 1 do?

A Human Services Program Representative 1 is an entry-level professional who helps administer and monitor public assistance and social services programs. They typically review applications, ensure compliance with regulations, and provide information to clients or stakeholders. Their work supports the delivery of services such as food assistance, child welfare, and healthcare programs. The position often involves data analysis, report preparation, and collaboration with other agencies to ensure effective program implementation.
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What cities are hiring for Human Services Program Representative 1 jobs? Cities with the most Human Services Program Representative 1 job openings:
What states have the most Human Services Program Representative 1 jobs? States with the most job openings for Human Services Program Representative 1 jobs include:
What job categories do people searching Human Services Program Representative 1 jobs look for? The top searched job categories for Human Services Program Representative 1 jobs are:
Human Services Program Representative 1 jobs near you
Infographic showing various Human Services Program Representative 1 job openings in the United States as of June 2026, with employment types broken down into 1% Internship, 4% As Needed, 39% Full Time, 54% Part Time, 1% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $54,972 per year, or $26.4 per hour.
Human Services Program Representative 1

Human Services Program Representative 1

Commonwealth of Pennsylvania

Harrisburg, PA • Hybrid

$67K - $102K/yr

Other

Posted 12 days ago

Job description

THE POSITION As a Human Services Program Representative 1 with the Department of Human Services, you will help support services that make a difference in people's daily lives. This position supports programs that help individuals and families access developmental programs. Together, with community partners, you will ensure individuals with intellectual disabilities and autism live an everyday life full of choice and opportunity.

This is a rewarding career path for someone who wants to create positive change and strengthen communities across the region. DESCRIPTION OF WORK This position supports the quality and compliance of intellectual disability and autism service programs across the Northeast Region. The role ensures that services follow state standards and meet the needs of individuals and families.

As a Human Services Program Representative 1, you will perform the following duties: Case Reviews: Complete reviews of service records and program activities to ensure compliance with waivers, regulations, and policies Program Monitoring: Evaluate the quality of community programs through site visits, interviews, and observation to confirm that consumer needs are met effectively Policy Participation: Contribute to policy development by reviewing draft bulletins, joining focus groups, and engaging in committee work Incident Oversight: Review incident reports, address complaints, and support regional duties while serving as Duty Officer on a rotating basis Workgroup Engagement: Coordinate, facilitate, or participate in assigned projects, committees, or statewide initiatives Technical Guidance: Act as a subject matter expert to provide direction and assistance to regional staff and partner agencies Interested in learning more. Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: Full-time employment Work hours are 8:30 AM to 4:30 PM, Monday - Friday, with a 30-minute lunch.

Telework: You may have the opportunity to work from home (telework) part-time, up to 3 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Scranton.

The ability to telework is subject to change at any time. Additional details may be provided during the interview. Salary: In some cases, the starting salary may be non-negotiable.

You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: Three years of professional experience developing, implementing, or evaluating a human service program, and a bachelor's degree; or An equivalent combination of experience and training.

Other Requirements: You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines. You must be able to perform essential job functions.

How to Apply: Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements

Unofficial transcripts are acceptable. Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

Failure to comply with the above application requirements may eliminate you from consideration for this position. All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only.

Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information. Veterans: Pennsylvania law (51 Pa.

C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans

Telecommunications Relay Service (TRS): 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.

The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). Your score is based on the detailed information you provide on your application and in response to the supplemental questions.

Your score is valid for this specific posting only. You must provide complete and accurate information or: your score may be lower than deserved. you may be disqualified.

You may only apply/test once for this posting. Your results will be provided via email.

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About Commonwealth of Pennsylvania

Sourced by ZipRecruiter

The Commonwealth of Pennsylvania is not a traditional company but rather a state government entity headquartered in Middletown, Pennsylvania, United States. Through its official website pa.gov, the government provides a broad range of services to its residents, including but not limited to, health services, education, transportation, and regulatory functions. Founded in 1787, the Commonwealth holds a rich history dating back to the foundation of the United States itself. The government's core mission is to serve and improve the lives of Pennsylvanians, fostering a more prosperous, informed, and secure state.

Industry

Public administration

Company size

1,001 - 5,000 Employees

Headquarters location

Harrisburg, PA, US

Year founded

1787

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