Human Services Program Manager Jobs in Reno, NV (NOW HIRING)

Our Community
The Reno-Sparks Indian Colony represents descendants of three Great Basin Indigenous peoples: the Numu (Northern Paiute), Newe (Western Shoshone), and Washeshu (Washoe). These communities lived in harmony with the land for generations before European contact, following seasonal cycles and forming small, efficient social groups for survival.
Each group's name means "The People" in their own language, reflecting their deep cultural identity and connection to the Earth. They maintained strong traditions, respected neighboring tribes, and engaged in trade throughout the region.
Today, the Reno-Sparks Indian Colony continues to honor these traditions while supporting the well-being, culture, and future of its tribal community.
Role Overview
The Human Services Manager leads RSIC Human Services to ensure programs funded through PL 93-638 contracts and other approved grants meet objectives, compliance requirements, and community needs. This role provides operational leadership, fiscal oversight, and direct social work support across a broad service portfolio.
Key responsibilities include supervising and evaluating Human Services staff; directing daily operations; overseeing programs such as Foster Care Licensing, Child Welfare/Protection, Elder Protection, ICWA, General Assistance, burial and emergency assistance; interpreting and applying Tribal/Federal laws and grant guidelines; managing budgets, purchasing, and required reporting; coordinating services with Tribal, federal, state, and county partners; conducting case management and investigations; preparing court reports/testimony; and participating in multidisciplinary meetings. On-call emergency response is required.
Qualifications: Master's + 1 year protective services experience; or Bachelor's + 3 years; or Associate's + 5 years (incl. 1 year management). Valid NV driver's license, insurability, and ability to pass required screenings/background checks.
Apply to help deliver reliable, compliant, client-centered services for the community.
A Typical Day
Your day often starts by scanning priorities across multiple service areas-checking in with staff, reviewing time-sensitive ICWA or court-related deadlines, and confirming coverage for any urgent client needs. You'll shift between office-based leadership work and community-facing support: a quick budget check and approval of essential purchases, a partner call with county or state contacts to align services, then time set aside for documentation and required monthly/quarterly reporting.
Midday may include a multidisciplinary meeting to coordinate next steps for a family or elder, followed by focused case notes and planning. When needed, you'll step into direct client support-ensuring plans are practical, timely, and respectful. Late afternoon is often for coaching staff, resolving barriers, and preparing for any after-hours emergency response that could arise.
Benefits Package
Medical, dental, and vision coverage options through Hometown Health PPO and Lincoln plans, with RSIC paying 100% of employee-only premiums (medical, dental, vision). Dependent coverage is available with RSIC cost-sharing (employee & spouse, employee & child(ren), and employee & family).
Life and Accidental Death & Dismemberment insurance: $50,000 policy paid by RSIC (reduces to $25,000 after age 70). Optional add-on coverages (e.g., AFLAC, LegalShield) are available at additional cost.
Paid time off includes:
- Annual Leave: 4 hours accrued per pay period (usable after probation; increases after 5 years per policy)
- Sick Leave: 4 hours accrued per pay period (usable immediately)
- Paid Holidays: 13 paid holidays per calendar year
401(k): eligible to contribute after 60 days of full-time employment; employer match begins after 1 year; includes a discretionary RSIC contribution.
Please Note: Hiring preference is provided to qualified members of the Reno-Sparks Indian Colony followed by members of other federally recognized tribes. Reno-Sparks Indian Colony requires any designated candidate to complete a pre-employment criminal background check, drug screen, and confirmation of professional references.