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Human Performance Consultant Jobs (NOW HIRING)

Strategic Resources Inc

Performance Expert

Tacoma, WA · On-site

Teaching is conducted in group and individual settings and includes general education in human ... consultant and to coach the clients and leaders on the acquisition of performance psychology ...

KBR, Inc.

$58K/yr

... human performance along with personalized training on how to acquire and apply specific mental ... Mental Performance Consultant (CMPC) or American Board of Sport Psychology (ABSP), or able to ...

AT and T

Lead Performance Architect

Dallas, TX · On-site

$94K - $158K/yr

... human resources, instructional design, performance improvement, or a related field. * Experience in performance consulting, needs assessment, root cause analysis, learning strategy, organizational ...

AT&T

Lead Performance Architect

Atlanta, GA · On-site

$94K - $158K/yr

... human resources, instructional design, performance improvement, or a related field. * Experience in performance consulting, needs assessment, root cause analysis, learning strategy, organizational ...

New

KBR

$56K/yr

... human performance along with personalized training on how to acquire and apply specific mental ... Mental Performance Consultant (CMPC) or American Board of Sport Psychology (ABSP), or able to ...

AT&T

Lead Performance Architect

Dallas, TX · On-site

$94K - $158K/yr

... human resources, instructional design, performance improvement, or a related field. * Experience in performance consulting, needs assessment, root cause analysis, learning strategy, organizational ...

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Human Performance Consultant information

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How much do human performance consultant jobs pay per year?

As of Jul 14, 2026, the average yearly pay for human performance consultant in the United States is $81,684.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,000.00 and $86,000.00 per year, depending on experience, location, and employer.

What is a Human Performance Consultant?

A Human Performance Consultant is a professional who specializes in analyzing and improving individual and organizational performance. They use data-driven methods to identify barriers to productivity and well-being, and develop strategies to enhance skills, motivation, and workplace processes. These consultants may work in various industries, including corporate, sports, and healthcare, helping clients optimize their potential and achieve better results. Their work often involves training, coaching, and implementing performance improvement initiatives.

What are the key skills and qualifications needed to thrive as a Human Performance Consultant, and why are they important?

To thrive as a Human Performance Consultant, you need expertise in organizational psychology, data analysis, and performance improvement strategies, often supported by a degree in psychology, human resources, or a related field. Familiarity with assessment tools, learning management systems, and certifications such as Certified Performance Technologist (CPT) are commonly required. Strong communication, facilitation, and problem-solving skills help build trust and drive change within client organizations. These capabilities are vital for accurately diagnosing performance gaps and designing effective interventions that enhance organizational effectiveness.

What is the difference between Human Performance Consultant vs Human Resources Specialist?

AspectHuman Performance ConsultantHuman Resources Specialist
CredentialsCertifications in performance improvement, training, or organizational developmentHR certifications like SHRM-CP, PHR, or SPHR
Work EnvironmentFocus on improving employee performance, training programs, and organizational processesRecruitment, employee relations, benefits, and compliance
Employer & Industry UsageConsults across industries, often in corporate, government, or healthcare sectorsPrimarily in HR departments within various organizations

While both roles aim to enhance workforce effectiveness, Human Performance Consultants focus on analyzing and improving employee performance through training and organizational strategies. Human Resources Specialists handle day-to-day HR functions like hiring, benefits, and employee relations. Understanding these differences helps organizations select the right professional for their needs.

How does a Human Performance Consultant typically collaborate with organizational leadership and employees to drive performance improvements?

Human Performance Consultants often serve as a bridge between leadership and frontline employees, working closely with managers to identify performance gaps and develop targeted strategies for improvement. They may facilitate workshops, conduct assessments, and gather employee feedback to design effective training programs or process enhancements. Collaboration is key, as consultants must align their recommendations with the organization's goals while ensuring buy-in from staff at all levels. This dynamic role requires strong communication skills and the ability to adapt solutions to diverse team environments.
More about Human Performance Consultant jobs
What are the most commonly searched types of Human Performance Consultant jobs? The most popular types of Human Performance Consultant jobs are:
What states have the most Human Performance Consultant jobs? States with the most job openings for Human Performance Consultant jobs include:
What job categories do people searching Human Performance Consultant jobs look for? The top searched job categories for Human Performance Consultant jobs are:
Human Performance Consultant jobs near you
Director of Performance Consulting, Operations Enablement - Remote

Director of Performance Consulting, Operations Enablement - Remote

Cigna

Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

New

Cigna Healthcare rating

8.3

Company rating: 8.3 out of 10

Based on 235 frontline employees who took The Breakroom Quiz

39th of 884 rated healthcare providers

Job description

Reporting to the Senior Director of Enablement Strategy and Partner Operations, the Director of Performance Consulting is a strategic leadership role within Operations Enablement, responsible for leading a team of performance consultants who diagnose business performance gaps and design integrated, data-driven solutions that improve operational outcomes. This role ensures that enablement investments, across training, knowledge management, quality, process, and technology, are aligned to measurable business needs and deliver sustained performance impact.
The Director serves as a strategic thought partner to Operations and Enablement leadership, translating operational challenges into prioritized performance improvement strategies. Success in this role requires strong operational credibility, consultative leadership, and the ability to influence outcomes in a highly matrixed environment.
KEY RESPONSIBILITIES:
  • Define and own the performance consulting strategy for USE Employer, Pharmacy Benefit, and Coverage Review Operations and related lines of business.
  • Establish standardized performance consulting methodologies, diagnostic frameworks, and engagement models.
  • Ensure consistent intake, prioritization, and scoping of performance consulting requests.
  • Balance proactive identification of systemic performance risks with responsive support for emergent operational needs.
  • Stay current with industry trends and advancements in human performance consulting technologies and best practice to ensure the organization's performance enablement strategies remain at the forefront of innovation.
  • Partner with Operations leaders to clarify business objectives, success metrics, and performance expectations.
  • Translate diagnostic insights into recommendations spanning learning, KM, quality, process improvement, and technology, while ensuring solutions are right-sized, scalable, and aligned to operational realities.
  • Partner closely with Learning Experience Design, Knowledge Management, Quality, and Platform Enablement leaders to ensure cohesive execution of performance solutions.
  • Define success measures and leading/lagging indicators for performance consulting engagements.
  • Leverage OKRS and operational KPIs - quality data, training effectiveness metrics, adoption data, etc. - to evaluate impact, refine consulting approaches, improve solution effectiveness, and inform future investments.
  • Serve as a trusted strategic thought partner to senior Operations and Enablement leaders.
  • Influence decision-making through data-driven insights and clear articulation of performance trade-offs.
  • Lead, coach, and develop a high-performing team of Performance Consultants.
  • Build consultative capability across the team, including diagnostic rigor, stakeholder influence, and executive communication.
  • Foster a culture of curiosity, ownership, and continuous improvement.

QUALIFICATIONS:
  • Bachelor's degree is strongly preferred, advanced degree or professional certifications preferred.
  • 8+ years of experience in operations enablement, performance consulting, learning, quality, and operational excellence within a large scale customer operations call center environment.
  • 5+ years of progressive people leadership experience with a demonstrated ability to build and develop high-performing teams. Strong executive presence with a track record of effectively engaging with a broad range of high-level stakeholders.
  • Demonstrated experience leading and establishing Human Performance Improvement (HPI) initiatives, including building organizational capability and applying data drive methods to improve outcomes at scale.
  • Proven experience diagnosing and improving performance in complex, high-volume operations.
  • Strong understanding of performance drivers across training, knowledge management, quality, process, and technology.
  • Demonstrated ability to influence senior stakeholders without direct authority.
  • Strong executive presence with the ability to communicate complex insights clearly and persuasively.
  • Strategic and analytical mindset with an enterprise-wide perspective.
  • Experience operating effectively in highly matrixed, evolving environments.
  • Leadership style grounded in empathy, accountability, and partnership.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 149,300 - 248,800 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.
At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.
About The Cigna Group
Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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