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Human Centered Engineering Jobs (NOW HIRING)

Human Centered Design Strategist

College Park, MD · On-site

$120K - $155K/yr

Serve as the Human-Centered Design Strategist , providing domain expertise while working across ... Collaborate with engineers, product managers, and analysts to translate insights into: * Technical ...

We seek outstanding candidates who will advance Human-Centered AI through high-impact research ... Candidates must possess a PhD in informatics, computing, engineering, social sciences, or a related ...

... centered solutions across the organization. Minimum Qualifications (Required) * Master's degree with 10 years of professional experience in human factors engineering or related specialties.

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How much do human centered engineering jobs pay per year?

As of Jun 9, 2026, the average yearly pay for human centered engineering in the United States is $44,245.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $48,000.00 per year, depending on experience, location, and employer.

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A typical day in Human Centered Engineering often involves collaborating with designers, engineers, and end users to identify pain points and map user journeys. You may spend time conducting interviews, usability tests, and analyzing user feedback to inform the design and development of products or systems. Regular tasks also include creating prototypes, participating in team brainstorming sessions, and presenting insights or recommendations to stakeholders. This role is fast-paced and highly collaborative, with a focus on ensuring that every engineering solution is aligned with actual user needs and experiences.

What are the key skills and qualifications needed to thrive in the Human Centered Engineering position, and why are they important?

To thrive in Human Centered Engineering, you need expertise in user-centered design principles, problem-solving, and systems thinking, often supported by a degree in engineering or a related field. Familiarity with prototyping tools, usability testing software, and human factors methodologies is typically expected, along with relevant certifications like HCD or UX design. Strong interpersonal communication, empathy, and the ability to collaborate across multidisciplinary teams make candidates stand out. These skills are crucial for developing innovative solutions that are both technically effective and tailored to real user needs.

What is a Human Centered Engineering job?

A Human Centered Engineering job focuses on designing, developing, and improving technologies, systems, and products with human needs and experiences at the forefront. Professionals in this field use principles from engineering, psychology, and design to create solutions that are user-friendly, efficient, and accessible. They work in industries like healthcare, technology, transportation, and product design to ensure that innovations enhance human well-being and usability.

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HR Centered Design Specialist

HR Centered Design Specialist

Transcend Business Solutions LLC

Baltimore, MD • Hybrid

$60 - $75/hr

Full-time

Posted yesterday


Job description

Job Title: Sr Human Centered Design Strategist, SME
Location: US-MD-Baltimore- Hybrid- onsite 2-3 days per week
Duration: 1 year
Responsibilities:
DMI, LLC is seeking a Subject Matter Expert resource to serve as the Senior Human-Centered Design (HCD) Strategist. The Senior HCD Strategist will work directly with policymakers, eligibility staff, IT professionals, program administrators, and beneficiaries to ensure that technology decisions, system improvements, and policy implementations align with user needs and operational realities. The role is both domain expert and cross-functional collaborator, leading user research, translating findings into service blueprints and prototypes, building organizational HCD capacity, and ensuring that Medicaid systems and processes become simpler, faster, and more reliable for the people who depend on them and the staff who serve them to join us. 
Duties and Responsibilities:

  • Serve as the Senior Human-Centered Design (HCD) Strategist on Medicaid outcome-focused pilot team, contributing senior domain expertise while collaborating across policy, operations, eligibility, and information technology functions.
  • Lead human-centered design practice across the Medicaid eligibility, enrollment, and renewal lifecycle, analyzing current-state journeys, designing improvements, and supporting implementation alongside program and IT teams.
  • Conduct qualitative user research with Medicaid beneficiaries and frontline eligibility staff to surface pain points, friction points, and unmet needs across the consumer and worker experiences.
  • Translate research findings into service blueprints, journey maps, prototypes, and design recommendations that inform service design and technical improvements to   platforms supporting Medicaid eligibility and enrollment. Ensure all design work prioritizes usability, accessibility (Section 508 and WCAG), inclusion, and equity for diverse populations, including non-English-speaking beneficiaries, beneficiaries with disabilities, and underserved communities.
  • Apply, iterate on, and contribute to design system standards to drive consistency and quality across the user experience. Facilitate stakeholder engagement across program staff, IT teams, executive leadership, and beneficiary communities, building effective working relationships that bridge organizational boundaries between policy, operations, and technology.
  • Present research findings, design recommendations, and outcome metrics to senior leadership and to the broader Medicaid outcome team in clear, decision-ready formats. Ensure that proposed service and system changes meet federal and state policy and compliance requirements while delivering tangible, real-world improvements for beneficiaries and staff.
  • Lead organizational human-centered design capacity-building by supporting state team adoption of cross-functional, iterative ways of working; contributing to knowledge-sharing and documentation for long-term sustainability; building state team capacity to apply HCD methods as part of ongoing operations rather than one-time engagements; and championing and demonstrating the value of HCD practice through guidance, mentorship, and visible delivery.
  • Collaborate with engineers, product managers, business analysts, and contractor teams to ensure HCD insights translate into technical requirements, user stories, and acceptance criteria that engineering and PMO teams can execute against. Adhere to all security, change control, and   Project Management Office (PMO) policies, processes, and methodologies.

 
Qualifications:
Education and Years of Experience:

  • A Bachelor's Degree from an accredited college or university with a major in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical
    discipline.
  • A Master's Degree is preferred.
  • A minimum of seven (7) years of demonstrated professional experience as a Human-Centered Designer, Service Designer, UX Strategist, or equivalent role, with at least three (3) of those years delivering outcomes in complex, regulated, or large-scale environments such as government, healthcare, financial services, or other regulated industries.
  • Demonstrated experience designing digital or technology products or solutions using human-centered design principles, working closely with engineers, product managers, and program staff to translate design into delivered systems.
  • Demonstrated ability to work in cross-functional teams and to bridge gaps between policy, operations, and technology, including experience translating between technical and non-technical audiences. Demonstrated expertise in qualitative user research methods, including planning and conducting user interviews, contextual inquiry, usability testing, and synthesis of qualitative insights into actionable findings.
  • Demonstrated expertise in service design methods, including service blueprinting, journey mapping, ecosystem mapping, and prototyping at varying levels of fidelity. Demonstrated experience designing for equity, accessibility, and diverse populations, including familiarity with Section 508 and Web Content Accessibility Guidelines (WCAG) standards and inclusive design practices.
  • Familiarity with government service delivery contexts or large-scale public-facing systems, sufficient to operate effectively within compliance, procurement, and policy constraints.
  • Strong written and verbal communication skills, with the ability to engage executives, frontline staff, technical teams, and beneficiary communities and to present complex findings and recommendations in clear, decision-ready formats.
  • Proven ability to deliver outcomes in environments with complex processes, multiple stakeholders, or regulatory constraints.
  • Demonstrated ability to work collaboratively with IT staff, project managers, and program/business stakeholders.

 
Preferred Skills & Certifications: 

  • Knowledge of Medicaid, the Children's Health Insurance Program (CHIP), SNAP, TANF, or other federal/state government benefits programs, including familiarity with eligibility determination workflows, redetermination/renewal cycles, and ex parte renewal processes.
  • Prior experience working in or with similar organizations such as state Medicaid agencies, health insurance marketplaces, ACA-related programs, federally qualified health centers, public health agencies, or mission-driven nonprofits serving comparable populations.
  • Familiarity with federal and state policy, compliance, and procurement constraints relevant to public benefits administration, including CMS guidance, federal Medicaid regulations, and state procurement practices.
  • Background in agile service delivery, discovery-to-delivery cycles, or modernization projects in a regulated or government context.
  • Experience contributing to or maintaining an enterprise design system, including documentation, component libraries, and adoption support.
  • Experience designing AI-assisted workflows, conversational interfaces, or self-service experiences in a regulated context, with attention to responsible AI principles and equity considerations.
  • Experience leading or participating in plain language, readability, and content design initiatives for public-facing benefits communications.
  • Experience training, mentoring, or coaching internal teams in human-centered design methods, including running design sprints, research playbacks, and capacity-building workshops.
  • Ability to conduct user interviews, facilitate workshops, and synthesize qualitative insights directly from participants.
  • Professional certifications relevant to the role, such as Nielsen Norman Group UX certifications, IDEO/LUMA Institute certifications, Certified Usability Analyst (CUA), or equivalent credentials.

Background Requirements: Must be able to successfully complete a required fingerprint background investigation.
Location: Hybrid, 750 E. Pratt St, 6th floor, Baltimore, MD 21202
 


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About Transcend Business Solutions

Sourced by ZipRecruiter

Transcend Business Solutions is a Professional Services firm specializing in IT, Finance/Accounting, Administrative, Sales/Marketing and Executive placements nationwide. Its client base includes commercial and government entities. Transcend’s services include short and long term staffing, contract-to-hire staffing and permanent placements. Transcend prides itself on meticulous screening processes and careful attention to detail. Transcend adds value to their clients by saving them time and money, as they do the recruiting for their clients to fill urgent positions when timing is critical and HR staffing is limited.

Industry

It services

Company size

11 - 50 Employees

Headquarters location

Bethel, CT, US

Year founded

2003

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