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Housing Program Assistant Jobs in Wisconsin (NOW HIRING)

Universities of Wisconsin

Area Coordinator

Green Bay, WI · On-site

$43K - $47K/yr

Supervises the day-to-day activities of student and/or professional staff and may assist with the ... Experience living in on-campus college/university housing program Preferred Qualifications:

Wisconsin

Area Coordinator

Green Bay, WI

$43K - $47K/yr

Supervises the day-to-day activities of student and/or professional staff and may assist with the ... Experience living in on-campus college/university housing program Preferred Qualifications:

Oakbrook Corporation

Assistant Property Manager

Waukesha, WI · On-site

$18.50 - $25.25/hr

Oakbrook Corporation is seeking an Assistant Property Manager to join our team at Berkshire ... housing programs. ResponsibilitiesAssist with all day-to-day property operations to support ...

JFS Housing

RA - Resident Assistant - 1st Shift

Brown Deer, WI · On-site

$14.75 - $18/hr

Job Type Full-time Description JFS Housing, Inc., develops affordable housing for low- and moderate ... Knowledge of or ability to learn computer programs specific, including an Electronic Medication ...

The Salvation Army

Case Manager II - Housing

Madison, WI · On-site

$21 - $25.25/hr

We currently serve the most vulnerable members of our community through a wide range of programs ... * Assist client with housing search, placement, and stability activities. * Develops and ...

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All JobsHousing Program JobsHousing Program Assistant JobsHousing Program Assistant Jobs in Wisconsin

Housing Program Assistant information

What does a housing program assistant do?

A Housing Program Assistant provides administrative and support services for housing programs, such as affordable housing, public housing, or rental assistance initiatives. Their responsibilities typically include processing applications, maintaining records, assisting clients with paperwork, answering questions, and coordinating with other housing staff. They play a key role in ensuring program participants receive timely and accurate information and help facilitate access to housing resources. Housing Program Assistants often interact directly with clients, landlords, and partner organizations to ensure smooth program operations.

What are the key skills and qualifications needed to thrive as a housing program assistant, and why are they important?

To thrive as a Housing Program Assistant, you need strong organizational skills, attention to detail, and knowledge of housing policies, often supported by at least an associate degree or relevant administrative experience. Familiarity with property management software, client databases, and Microsoft Office Suite is typically required. Excellent interpersonal skills, problem-solving abilities, and cultural sensitivity help you effectively assist diverse clients and collaborate with agencies. These skills and qualities ensure efficient program administration, accurate client support, and successful outcomes for housing initiatives.

How does a housing program assistant typically collaborate with other team members and external partners?

Housing Program Assistants often work closely with case managers, property managers, and social service providers to support clients in securing and maintaining stable housing. They may coordinate client intake, gather documentation, schedule appointments, and facilitate communication between clients and partner agencies. This role requires strong interpersonal and organizational skills, as you'll frequently interact with diverse stakeholders to ensure program goals are met and client needs are addressed efficiently.

What is the difference between Housing Program Assistant vs Housing Case Manager?

AspectHousing Program AssistantHousing Case Manager
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate's degreeBachelor's degree in social work, psychology, or related field; certifications may be preferred
Work EnvironmentOffice settings, community outreach locations, housing agenciesOffice-based with client interactions, community visits, and case management settings
Employer & Industry UsageNonprofits, government agencies, housing authoritiesSocial service agencies, nonprofits, government programs
Common Search & ComparisonYesYes

The Housing Program Assistant typically supports housing initiatives through administrative tasks and client support, often requiring less formal education. In contrast, the Housing Case Manager handles direct client case management, requiring more advanced credentials and providing comprehensive support to clients. Both roles are vital in housing services but differ mainly in responsibilities and qualifications.

What are the most commonly searched types of Housing Program jobs in Wisconsin?

The most popular types of Housing Program jobs in Wisconsin are:

What are popular job titles related to Housing Program Assistant jobs in Wisconsin?

For Housing Program Assistant jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Housing Program Assistant jobs in Wisconsin look for?

The top searched job categories for Housing Program Assistant jobs in Wisconsin are:

Housing Program Assistant jobs near you
Infographic showing various Housing Program Assistant job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Administrative Assistant II - Community Development Authority

City of Wausau, WI

Wausau, WI • On-site

$47K - $62K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Posted 3 days ago

New

Job description

Salary : $47,382.40 - $62,462.40 Annually
Location : 550 East Thomas Street, Wausau, WI
Job Type: Full-time
Job Number: 202600545
Department: Development
Division: Community Development Authority Division
Opening Date: 08/19/2026
Closing Date: 9/9/2026 11:59 PM Central
FLSA: Non-Exempt
Purpose of the Position
Looking for an administrative position where your work makes a difference in the community? The City of Wausau's Community Development Authority (CDA) is seeking an Administrative Assistant II to provide administrative and customer service support for housing programs that serve residents throughout the Wausau community.
This position serves as an important point of contact for tenants, housing applicants, visitors, and community partners while helping keep the day-to-day operations of the CDA running smoothly. The Administrative Assistant II performs a variety of administrative, financial, customer service, and program support responsibilities, including assisting with housing applications, coordinating appointments and tenant activities, maintaining records, processing payments, preparing communications and meeting materials, and supporting housing programs and projects.
The ideal candidate is organized, detail-oriented, comfortable working with the public, and able to manage a variety of responsibilities and priorities. If you enjoy helping people, keeping things organized, and being part of a team whose work directly impacts the community, this may be the opportunity for you!
This is a full-time position, 7:00 a.m. to 3:30 p.m., Monday through Friday. The starting hourly rate is $22.78 or higher DOQ with excellent benefits.
Essential Duties and Responsibilities
Responsibilities include:
  • Serve as a welcoming first point of contact for tenants, housing applicants, visitors, and callers; answer questions, provide information about department programs, and direct individuals to appropriate staff when needed.
  • Assist with the intake of housing applications, schedule appointments, provide unit tours and tenant wellness checks, and coordinate and assist with tenant activities.
  • Schedule and coordinate appointments, meetings, and events for department staff.
  • Prepare correspondence, reports, notices, newsletters, monthly activity calendars, postings, and other materials.
  • Prepare and post agendas and organize and distribute meeting materials and document packets to committees and staff, often within established deadlines.
  • Accept and receipt monthly rent and related payments, maintain accurate tenant accounting records in housing software, and prepare monthly bank deposits.
  • Maintain program records and spreadsheets, including applicant waiting lists and tenant lists.
  • Research and compile rent reasonableness information for the Housing Choice Voucher program.
  • Research, compile, and respond to information requests related to local, state, and federal grants and Community Development Authority projects.
  • Prepare and coordinate maintenance work orders and maintain related records.
  • Compile and prepare annual rent certificates and year-end tax documents.
  • Use Microsoft Office programs and other software and office equipment necessary to support department operations.
  • Assist with special projects and provide support to other areas of the Community Development Department as needed.

Minimum Requirements
Education and Experience
  • High school diploma or equivalent; and
  • One or more years of increasingly responsible administrative experience.

An equivalent combination of education, training, and experience that provides the knowledge, skills, and abilities necessary to successfully perform the position may be considered.
Preferred Qualification
  • Associate degree in administrative support, office administration, business, or a related field.

Knowledge, Skills & Abilities
Successful candidates will have:
  • Intermediate proficiency with Microsoft Office programs, including Word, Excel, PowerPoint, and Outlook, and the ability to learn software specific to housing and departmental operations.
  • Strong organizational skills and attention to detail, with the ability to manage multiple responsibilities and changing priorities.
  • Strong customer service and interpersonal skills and the ability to communicate effectively with tenants, applicants, City staff, outside agencies, and members of the public.
  • Effective written communication skills, including proper grammar, spelling, punctuation, and sentence structure.
  • Ability to maintain confidentiality and appropriately handle sensitive tenant, client, staff, and agency information.
  • Ability to accurately maintain, organize, compile, and interpret records, data, financial information, reports, and other documents.
  • Ability to understand and apply established policies, procedures, regulations, and standards to specific situations.
  • Ability to work independently, exercise sound judgment, and adapt to changing needs and priorities.

Physical and Working Environment
Normal office working conditions within minimal exposure to disagreeable elements.
Normal mental and visual attention is required. Minimal physical demand with minimal exposure to workplace hazards.
Additional Information
IMPORTANT! All applications must completely filled out and have a Resume attached in the "Attachments" section of the application. A Cover Letter is highly recommended, but not required. Applications that are not complete and do not have the required attachment will not be considered.
When completing References section, include 3 professional references with current and valid email addresses. References will not be contacted unless a candidate becomes a finalist for consideration or a conditional offer of employment is extended and accepted.
SPECIAL ACCOMMODATIONS:The City of Wausau will make arrangements to furnish appropriate auxiliary aids and services where necessary and reasonable to afford an individual with a disability the opportunity to participate in the recruitment process. Please notify the Human Resources Department or phone (715) 261-6630 to request special accommodations prior to the application deadline.
NOTICE TO APPLICANTS:Wisconsin Statutes, Sections 19.36 (7), 64.09 (5), and 64.11 (7) require public employers to treat the following items as a public record: Each applicant's application, records, recommendations and qualifications except as provided in Section 19.36 (7), Wis. Stats. that allows the identity of an applicant to remain confidential if the applicant requests in writing that the City not provide access to this information.
If you choose not to have this information become a public record, you must make such a request in writing to the Human Resources Department. If you become a finalist for the position, your identity may be disclosed as required by law.
ADDITIONAL NOTICES:
The City of Wausau is an Equal Opportunity Employer.
The City of Wausau offers competitive salaries and a range of excellent benefits for Full-Time General (Non-Represented) Employees:
  • Health, Dental, and Vision Insurance
  • Flexible Spending for Health and Dependent Care
  • Annual Biometric Health Screenings - free to employees under the health plan
  • Optional Life Insurance
  • Optional Long Term Disability Insurance
  • Optional Critical Illness Insurance
  • Optional Accident Insurance
  • 457 Deferred Compensation Plans
  • Employee Assistance Program - Available to all employees and family members at no cost to the employee
  • 10 Paid Holidays Off include: New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve Day, Christmas Day, and New Year's Eve Day.
  • Paid Leaves
    • Vacation accrual starts at 4.6154 bi-weekly for a total of 15 days annually! Vacation accrual increases at 5, 10, and 15 years of service. New employees may borrow up to half of their annual vacation accrual amount during the first six months of employment.
    • 3 Personal Holidays upon hire and every January
    • Sick Leave accrual bi-weekly at 3.6923 hours with a maximum accrual of 1,064 hours that never expires.

01
What is the highest level of education that you have received?
  • Some High School
  • High School Diploma or GED Equivalent
  • Skills Certificate/Technical Diploma
  • Some College/No Degree
  • Associate Degree
  • Bachelor Degree
  • Masters Degree
  • Doctorate Degree

02
If you are a college graduate, list degree with area of study.
03
How many years of professional experience do you have performing administrative/clerical duties, including answering phones, typing, record keeping, filing, and appointment scheduling?
  • No Experience
  • Less than 1 year of experience
  • More than 1 year but less than 2 years
  • More than 2 years but less than 3 years
  • More than 3 years but less than 4 years
  • More than 4 years but less than 5 years
  • More than 5 years

04
How many years of professional experience do you possess working with and providing customer service to the public?
  • No Experience
  • Less than 1 year
  • More than 1 year but less than 2 years
  • More than 2 years but less than 3 years
  • More than 3 years but less than 4 years
  • More than 4 years but less than 5 years
  • More than 5 years

Required Question

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