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How much do housing operations coordinator jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for housing operations coordinator in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $27.88 per hour, depending on experience, location, and employer.

What is a housing operations coordinator?

Housing Operations Coordinators are professionals responsible for managing the daily operations of residential facilities, such as student dormitories, apartment complexes, or housing communities. Their duties often include overseeing maintenance requests, coordinating move-ins and move-outs, ensuring compliance with policies, and providing support to residents. They serve as a key point of contact between residents, maintenance staff, and management to ensure smooth and efficient housing operations. Strong organizational, communication, and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a housing operations coordinator?

To thrive as a Housing Operations Coordinator, you need strong organizational, administrative, and problem-solving skills, often supported by a degree in business, facility management, or a related field. Familiarity with property management software, housing databases, and compliance systems is typically required. Excellent communication, multitasking, and customer service abilities help you effectively interact with residents and coordinate with maintenance teams. These skills are crucial for ensuring efficient housing operations, resident satisfaction, and compliance with housing regulations.

What are some common challenges faced by housing operations coordinators, and how can new team members effectively address them?

Housing Operations Coordinators often encounter challenges such as managing high volumes of resident inquiries, coordinating maintenance requests across multiple vendors, and ensuring timely room turnovers during peak periods. New team members can effectively address these challenges by developing strong organizational skills, utilizing property management software efficiently, and maintaining clear communication with both residents and maintenance teams. Proactively anticipating busy periods, such as move-in and move-out dates, and collaborating closely with colleagues helps ensure smooth operations and a positive resident experience.

What is the difference between Housing Operations Coordinator vs Housing Program Specialist?

AspectHousing Operations CoordinatorHousing Program Specialist
CredentialsTypically requires a bachelor's degree in social work, public administration, or related fieldUsually requires a bachelor's degree; certifications in housing or social services are a plus
Work EnvironmentAdministrative offices, community centers, and housing facilitiesCommunity outreach sites, government agencies, and nonprofit organizations
Employer & IndustryPublic housing authorities, non-profits, government agenciesHousing agencies, social service organizations, nonprofits
Search & Comparison IntentUnderstanding roles in housing operations and managementFocus on housing program implementation and client services

The Housing Operations Coordinator primarily manages administrative tasks related to housing facilities and operations, ensuring smooth day-to-day functions. In contrast, the Housing Program Specialist focuses on implementing housing programs, assisting clients, and coordinating services. Both roles often work within similar environments and require related credentials, but their core responsibilities differ in scope and focus.

What cities are hiring for Housing Operations Coordinator jobs?

Cities with the most Housing Operations Coordinator job openings:

What are the most commonly searched types of Housing Operations jobs?

The most popular types of Housing Operations jobs are:

What states have the most Housing Operations Coordinator jobs?

States with the most job openings for Housing Operations Coordinator jobs include:

Infographic showing various Housing Operations Coordinator job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $51,511 per year, or $24.8 per hour.

Director - Housing Operations

Catholic Charities of the Archdiocese

Chicago, IL โ€ข On-site

Full-time

Re-posted 3 days ago


Job description

Catholic Charities of the Archdiocese of Chicago partners with mission-driven people and organizations across Cook and Lake counties to witness a message of mercy and hope to a world in need by improving lives and nourishing spirits; strengthening and empowering people, families, and communities; and committing to being present to our times through the eyes of faith.

Role Overview
The Director - Housing Operations leadsand oversees the daily operations and strategic performance of an affordable housing portfolio by ensuring compliance, financial stewardship, resident satisfaction, and operational excellence; fostering cross-functional collaboration and community partnerships; driving data-informed improvements; and developing high-performing teams that support housing stability, quality service delivery, and organizational goals.

Job Responsibilities
  • Oversee daily operations for an assigned affordable housing portfolio, ensuring strong occupancy, resident satisfaction, financial performance, property condition, service delivery, and program compliance. Regularly monitor key performance and compliance metrics ensuring portfolio performance consistently meets or exceeds industry standards and established benchmarks. Maintain readiness for inspections and audits, implement corrective actions, and coordinate with Facilities, Procurement and Property Management on maintenance, capital needs, emergencies, and operational issues. Manage escalated resident concerns and community-level legal or eviction matters in alignment with organizational policies and regulatory requirements, partnering with the Director of Administration to ensure consistent compliance practices. Able to respond to emergencies after hours and/or on the weekend.
  • Analyze operational, financial, and resident experience data across the assigned portfolio to identify trends, mitigate risks, and implement strategies that improve occupancy, resident retention, operational effectiveness, and overall community performance. Support the Vice President of Housing in advancing strategic initiatives, achieving organizational priorities, and implementing continuous improvement efforts. Contribute to annual planning, budgeting, and performance review processes while promoting operational excellence, accountability, and resident-centered service delivery throughout the assigned portfolio.
  • Represent Housing Communities Operations with residents, community organizations, service providers, vendors, contractors, and other external stakeholders to strengthen partnerships, support positive community engagement, and advance organizational goals. Participate in outreach activities, professional associations, and community meetings that enhance the visibility of Housing Communities and support resident well-being. Address escalated concerns professionally and effectively, and maintain productive relationships that support high-quality services and positive organizational reputation.
  • Collaborate closely with the fellow Director of Housing Operations to ensure consistent implementation of operational standards, policies, procedures, and performance expectations across all housing communities. Partner with the Directors of Community Care Coordination to align housing operations with resident services, enhance the resident experience, and address barriers impacting housing stability and quality of life. Work collaboratively with the Director of Administration, Finance, Facilities, Procurement, Mission Support, and other internal stakeholders to ensure effective execution of compliance requirements, operational priorities, strategic initiatives, and portfolio-wide improvement efforts.
  • Lead and develop the Housing Operations team by setting clear goals and expectations, monitoring performance, and providing regular feedback and guidance. Inspire team excellence by modeling accountability, collaboration, and solution-oriented thinking, and ensure team members are supported, empowered, and high-performing while fostering a positive, purpose-driven culture.
  • Develop staff capability through ongoing training, mentorship, and professional development opportunities. Cultivate a culture of continuous learning, feedback, and improvement to strengthen team engagement, retention, and impact.

PLEASE NOTE: Essential functions include all other duties and responsibilities as assigned.
  • Kneel and move from sitting, bending, kneeling, or standing multiple times a day
  • Climb up and down up to 3 flights of stairs at a time
  • Lift, push, and pull up to 25 lbs

Other Requirements: Comply with program and/or requirements related to:
  • Background check
  • DMV check

Additional Requirements
  • Driver's license
  • Reliable transportation
  • Automobile insurance

Education and Experience Requirements:
Minimum
  • Bachelor's Degree in Arts/Sciences (BA/BS) in a related field of study 3-5 years relevant experience
  • Strong organizational and time management skills.
  • Excellent written and verbal communication.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Ability to manage multiple priorities and meet deadlines.
  • Knowledge of compliance and reporting requirements.
Preferred
  • Master's degree in a related field of study 5+ years relevant experience
  • Experience with compliance software or case management systems. Strong leadership and conflict resolution skills.

Certifications and Licensure
  • Minimum Must obtain NCHM Certified Occupancy Specialist and Tax Credit Specialist certificates within 12 months. Obtain IREM Accredited Residential Manager Certification (ARM) within 18 months.
  • Preferred NCHM Certified Occupancy Specialist (COS), Tax Credit Specialist (TCS), IREM Accredited Residential Manager Certification (ARM).
Education and Experience Requirements:
Relevant Education:
Preferred: Master's Degree in any relevant field.
Minimum: Bachelor's Degree in any relevant field.
Relevant Experience:
Preferred: 5 years in management, or compliance and 3+ years of management experience.
Minimum: 3 years management experience.
Certification/Licensure:
Preferred: National Center for Housing Management (NCHM) Certified Occupancy Specialists (COS) certification
Minimum: National Center for Housing Management (NCHM) Certified Occupancy Specialists (COS) certification to be obtained upon hire