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Housing Operations Coordinator Jobs (NOW HIRING)

Knox College

Director of Housing

Galesburg, IL · On-site

Reporting to the Associate Dean for Campus Life , this role oversees all housing operations (occupancy, room selection, and facilities coordination), selects and provides training for a 33-person ...

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How much do housing operations coordinator jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for housing operations coordinator in the United States is $24.76, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $27.88 per hour, depending on experience, location, and employer.

What is a housing operations coordinator?

Housing Operations Coordinators are professionals responsible for managing the daily operations of residential facilities, such as student dormitories, apartment complexes, or housing communities. Their duties often include overseeing maintenance requests, coordinating move-ins and move-outs, ensuring compliance with policies, and providing support to residents. They serve as a key point of contact between residents, maintenance staff, and management to ensure smooth and efficient housing operations. Strong organizational, communication, and problem-solving skills are essential for success in this role.

What are the key skills and qualifications needed to thrive as a housing operations coordinator?

To thrive as a Housing Operations Coordinator, you need strong organizational, administrative, and problem-solving skills, often supported by a degree in business, facility management, or a related field. Familiarity with property management software, housing databases, and compliance systems is typically required. Excellent communication, multitasking, and customer service abilities help you effectively interact with residents and coordinate with maintenance teams. These skills are crucial for ensuring efficient housing operations, resident satisfaction, and compliance with housing regulations.

What are some common challenges faced by housing operations coordinators, and how can new team members effectively address them?

Housing Operations Coordinators often encounter challenges such as managing high volumes of resident inquiries, coordinating maintenance requests across multiple vendors, and ensuring timely room turnovers during peak periods. New team members can effectively address these challenges by developing strong organizational skills, utilizing property management software efficiently, and maintaining clear communication with both residents and maintenance teams. Proactively anticipating busy periods, such as move-in and move-out dates, and collaborating closely with colleagues helps ensure smooth operations and a positive resident experience.

What is the difference between Housing Operations Coordinator vs Housing Program Specialist?

AspectHousing Operations CoordinatorHousing Program Specialist
CredentialsTypically requires a bachelor's degree in social work, public administration, or related fieldUsually requires a bachelor's degree; certifications in housing or social services are a plus
Work EnvironmentAdministrative offices, community centers, and housing facilitiesCommunity outreach sites, government agencies, and nonprofit organizations
Employer & IndustryPublic housing authorities, non-profits, government agenciesHousing agencies, social service organizations, nonprofits
Search & Comparison IntentUnderstanding roles in housing operations and managementFocus on housing program implementation and client services

The Housing Operations Coordinator primarily manages administrative tasks related to housing facilities and operations, ensuring smooth day-to-day functions. In contrast, the Housing Program Specialist focuses on implementing housing programs, assisting clients, and coordinating services. Both roles often work within similar environments and require related credentials, but their core responsibilities differ in scope and focus.

What cities are hiring for Housing Operations Coordinator jobs?

Cities with the most Housing Operations Coordinator job openings:

What are the most commonly searched types of Housing Operations jobs?

The most popular types of Housing Operations jobs are:

What states have the most Housing Operations Coordinator jobs?

States with the most job openings for Housing Operations Coordinator jobs include:

Housing Operations Coordinator jobs near you
Infographic showing various Housing Operations Coordinator job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $51,511 per year, or $24.8 per hour.

Housing Operations Specialist

Maharishi International University

Fairfield, IA • On-site

Full-time

Posted 12 days ago

Job description

ABOUT THE ROLE

The Housing Operations Specialist is a hands-on operational role responsible for supporting the day-to-day execution and continuous improvement of Housing and Mailroom services. This role acts as the primary control point for housing data accuracy, ensuring alignment between R.A.T., forms, Housing system records, and billing. This position works closely with Student Life (RDs/RAs), Facilities Management, Custodial, Admissions, Finance, and IT to ensure accurate housing data, efficient processes, and a high-quality residential experience. The role combines data control, operational coordination, inspections oversight, and customer support. The ideal candidate is detail-oriented, proactive, and comfortable managing multiple systems in a fast-paced environment.

MINIMUM QUALIFICATIONS

  • Bachelor’s degree required 
  • 2–4 years of experience in operations, administration, housing, logistics, or customer service 
  • Experience in at least one area: 
  • Student housing / residence life 
  • Mailroom or logistics operations 
  • Facilities or property coordination
  • Strong organizational and data management skills 
  • Ability to manage multiple tasks with accuracy and follow-through 
  • Strong communication and customer service skills 
  • Proficiency in Microsoft Office (Excel, Word, Outlook)

PREFFERED QUALIFICATIONS

  • Experience in higher education or campus operations
  • Familiarity with housing systems or databases (e.g., Coast app, spreadsheets)
  • Basic data analysis and reporting skills
  • Experience coordinating with multiple departments (Student Life, Facilities, IT, etc.)
  • Familiarity with IT system integration and support coordination

RESPONSIBILITIES

Core Responsibilities: 

  • Maintain accurate housing records across systems (Coast app, R.A.T., spreadsheets, mailbox logs)
  • Reconcile data across systems (Coast app, R.A.T., forms, database, billing) to ensure consistency and prevent errors
  • Process room assignments, moves, and check-ins/check-outs
  • Track and update Arrival/Departure (AD) forms and ensure timely communication
  • Monitor occupancy, vacancies, and extensions to support accurate billing and reporting
  • Support housing billing coordination (extensions, damages, room changes)
  • Prepare door cards, labels, and coordinate key issuance with Locksmith/Security
  • Support onboarding and basic training on housing and mailroom processes (R.A.T., forms, database)
  • Monitor task completion (inspections, updates, mail handling) and follow up to ensure accuracy and timeliness.

Inspections & Facilities Coordination:

  • Inspections & Facilities Coordination
  • Conduct routine housing inspections (daily spot checks, weekly checks, monthly walkthroughs)
  • Document room conditions and discrepancies using forms/tools
  • Coordinate with Custodial and Facilities Management for cleaning, repairs, and follow-ups
  • Support inspection planning (e.g., apartment inspections, move-in/move-out readiness)
  • Ensure rooms meet readiness standards before occupancy.

Mailroom Operations:

  • Sort and distribute mail and packages accurately
  • Assist and monitor mailbox assignments, openings/closures, and tracking logs
  • Support package scanning and accountability processes
  • Provide front-desk support during Mailroom operating hours

Customer Service and Communications

  • Respond to housing and mailroom inquiries (email, in-person, phone)
  • Provide clear guidance on housing policies, procedures, and timelines
  • Coordinate with students, staff, faculty, and guests for housing needs
  • Handle issues professionally and escalate when needed

Reporting and Operational Support

  • Support preparation of weekly/monthly housing reports
  • Track occupancy, vacancies, and operational metrics
  • Assist in maintaining organized records (digital and physical)
  • Support department projects (inspections, events, transitions, system updates)

Financial & Billing Coordination

  • Support housing-related billing (extensions, damages, room changes)
  • Track and flag billing-impact cases based on occupancy changes
  • Coordinate with Student Accounts and departments to ensure accurate charges and records
  • Maintain organized financial and operational documentations

Compliance and Process Discipline

  • Follow housing policies (check-out procedures, extensions, billing rules)
  • Ensure documentation is complete and audit-ready
  • Maintain consistency between systems (R.A.T., forms, database)
  • Support enforcement of housing policies when needed

Continuous Improvement:

  • Identify inefficiencies in workflows (data entry, inspections, communication) 
  • Suggest practical improvements to systems and processes 
  • Support implementation of new tools (e.g., Coast app, forms, tracking systems) 
  • Help standardize procedures across buildings and teams

SKILLS AND COMPETENCIES

    • Attention to Detail: High accuracy in data, inspections, and records
    • Execution Focus: Gets things done reliably and on time
    • Organization: Manages multiple systems and priorities effectively
    • Communication: Clear, professional, and responsive
    • Problem-Solving: Practical, solution-oriented mindset
    • Team Collaboration: Works well with cross-functional teams (RAs, FM, IT, etc.)
    • Adaptability: Handles fast-changing housing demands and operational pressure

Work Environment and Expectations

    • On-campus, hands-on role (not remote)
    • Requires regular walking between buildings and inspection activities
    • May require occasional evening/weekend support during peak periods (move-in/out, events)
    • High interaction with students and campus partners.