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Housing Manager Jobs in Rochester, NY (NOW HIRING)

NBT Bank

Affordable Housing Originator

Fairport, NY · On-site

Acts as the primary contact for a designated group of non-profit housing partners that manage grant programs and educational seminars for eligible home buyers; coordinates product education and ...

NBT Bank

Affordable Housing Originator

Fairport, NY

Acts as the primary contact for a designated group of non-profit housing partners that manage grant programs and educational seminars for eligible home buyers; coordinates product education and ...

Concern Housing

Cook, PT

Rochester, NY · On-site

$20/hr

... managers, kitchen and dining room personnel and guests, and frequently lift up to 50 lbs. Must have availability to work in a standing position for long periods of time. Concern Housing offers an ...

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All JobsHousing JobsHousing Manager JobsHousing Manager Jobs in Rochester, NY

Housing Manager information

See Rochester, NY salary details

$30.6K

$72.5K

$115.5K

How much do housing manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for housing manager in Rochester, NY is $72,550.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,300.00 and $85,400.00 per year, depending on experience, location, and employer.

What does a Housing Manager do?

A Housing Manager oversees the daily operations and management of residential properties, such as apartment complexes, public housing, or student accommodations. Their responsibilities typically include coordinating maintenance, ensuring compliance with housing regulations, managing tenant relations, and handling budgets or rent collection. They play a key role in maintaining safe, efficient, and well-functioning living environments. Housing Managers also address tenant complaints, organize repairs, and may supervise other staff members. Their goal is to ensure the property runs smoothly and meets the needs of residents.

What are the key skills and qualifications needed to thrive as a Housing Manager, and why are they important?

To thrive as a Housing Manager, you need strong organizational skills, knowledge of property management, and typically a background in real estate, business administration, or a related field. Familiarity with property management software (such as Yardi or AppFolio), local housing regulations, and often a Certified Apartment Manager (CAM) or Certified Property Manager (CPM) certification is valuable. Exceptional communication, conflict resolution, and customer service skills help address tenant concerns and foster positive community relationships. These skills ensure effective property operations, tenant satisfaction, and compliance with laws and industry standards.

What are some common challenges faced by Housing Managers and how can they be addressed?

Housing Managers often encounter challenges such as balancing the diverse needs of residents, ensuring compliance with housing regulations, and managing maintenance issues efficiently. Effective communication and strong organizational skills are vital in addressing resident concerns and coordinating with maintenance teams. Proactively staying updated on housing laws and fostering positive relationships with both tenants and staff can help create a supportive and well-managed living environment.

What is the difference between Housing Manager vs Property Manager?

AspectHousing ManagerProperty Manager
CredentialsOften requires a background in social services, housing policies, or property management certificationsTypically requires real estate licenses or property management certifications
Work EnvironmentFocuses on affordable housing, public housing, or community housing settingsWorks in residential, commercial, or rental property settings
Employer & IndustryGovernment agencies, non-profits, housing authoritiesReal estate firms, property management companies, landlords

While both roles involve managing properties, a Housing Manager primarily oversees affordable or public housing programs, focusing on tenant support and compliance. A Property Manager handles rental properties across various sectors, emphasizing leasing, maintenance, and tenant relations. The roles overlap in property oversight but differ in scope and industry focus.

What Is a Housing Manager?

Housing managers interact with tenants, manage the maintenance team and other staff, and provide supervision to the entire property. They are in charge of advertising available units, creating lease agreements, and reviewing rental applications to find the right tenants. Other job duties include ensuring all housing association rules are followed, inspecting units on a regular basis, and promptly collecting monthly rent. Many housing managers live on-site at the complex to provide 24/7 emergency assistance.

More about Housing Manager jobs
What are the most commonly searched types of Housing jobs in Rochester, NY? The most popular types of Housing jobs in Rochester, NY are:
What are popular job titles related to Housing Manager jobs in Rochester, NY? For Housing Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Housing Manager jobs in Rochester, NY look for? The top searched job categories for Housing Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Housing Manager jobs? Cities near Rochester, NY with the most Housing Manager job openings:
Housing Manager jobs near you
Infographic showing various Housing Manager job openings in Rochester, NY as of July 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 50% Full Time, 16% Part Time, 1% Temporary, and 30% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $72,500 per year, or $34.9 per hour.
Affordable Housing Originator

Affordable Housing Originator

NBT Bank

Fairport, NY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

NBT Bank rating

6.0

Company rating: 6.0 out of 10

Based on 25 frontline employees who took The Breakroom Quiz

151st of 170 rated banks

Job description

Responsible for driving the growth of our company by originating residential mortgage (to include emphasis on the Affordable Housing products/programs) and home equity applications according to established policies, procedures and applicable legal and regulatory guidelines. Responsible for developing and executing business plans tailored to meet and exceed sales goals and objectives. Maintains a network of outside referral sources in assigned territories. Acts as the primary contact for a designated group of non-profit housing partners that manage grant programs and educational seminars for eligible home buyers; coordinates product education and training sessions as appropriate. Works with existing and prospective customers to explain a variety of mortgage products and services available; makes recommendations based on customer needs. Coordinates the flow of documentation form application to closing while also collaborating with all parties involved in the transaction. Refers other NBT Bank products and services as appropriate.
Education and Experience:
  • Associate degree in business or related discipline and two (2) years' experience or equivalent combination of education and experience.
  • Two (2) or years in Residential Lending experience preferred.
  • 1 or more years' experience working with non-profit housing partners and Federal/State grant programs preferred.

Skills and Abilities:
  • Complete understanding of Mortgage Banking loan policy, products, and procedures.
  • Complete understanding of CRA & Banking Regulations.
  • Working knowledge of workflow application, disclosures, closing and upload.
  • Strong analytical and organizational skills.
  • Strong written and oral communication skills.
  • Excellent customer service skills.
  • Knowledge of current compliance and regulatory guidelines with an approved NMLS number.
  • Knowledge of Mortgage Banking underwriting application systems such as MortgageBot and Mortgage Builder.

Unique Job Characteristics and Requirements:
Business Travel required as needed between Bank Office and all designated non-profit housing agencies, realtors, etc., as well as various bank branches and regional business partner meetings, Conferences, Professional Organizations, and role related Training. NMLS Certification required or ability to obtain upon hire.
Tasks Performed:
  • 45% Establishes relationships and maintains active business development calls with all non-profit housing partners in a designated territory. Maintains an active database of the various grant program options available through these partners and trains the other Loan Originators in the designated territory on the programs.
  • 25% Originates residential mortgage loans, to include emphasis on the Affordable Housing products, according to established policies, procedures, and regulatory guidelines, within their home base market. Explains a variety of mortgage products and associated closing costs, negotiates loan terms, and conditions, and finalizes sales. Maintains primary customer and non-profit housing partner responsibility from application thru to loan closing.
  • 20% Assists Bank CRA Officer, Residential Mortgage Banking Manager, and Sales Manager in the development, implementation, and reporting of CRA-related loan tracking, loan programs and all CRA-related business development activities, including recommendations for additional loan programs and special financing offerings.
  • 5% Assists with coordination and compilation of Residential Mortgage Lending for Mock CRA Exam for submission to the Executive Management Team to monitor and gage progress meeting Lending Test minimums in all state Assessment Areas, including recommendations for additional loan programs and special financing offerings.
  • 5% Other duties as assigned.

Physical Requirements:
  • Communicate effectively with internal and/or external customers.
  • Stationary 50% of time
  • Move about within or between locations.
  • Bend, Twist, Crouch, Squat
  • Move Objects to Maximum 10 lbs.

Why Work at NBT
At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community - because your success drives our success.
Wellbeing
At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally.
Community Involvement
NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace.
Culture
NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued.
Career Development
Whether you're just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential.
Total Rewards
NBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives - ensuring you feel valued every step of the way.
Business Stability
NBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We've weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan.
Benefits for Full-Time Employees:
  • Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.
  • Parental Leave: Six weeks of paid leave at 100% of your salary.
  • Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
  • Dental and Vision Coverage: Ensuring your overall health and well-being.
  • Flexible Spending Accounts: For healthcare and dependent care expenses.
  • Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.
  • Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.
  • Voluntary Benefits: Including hospital, accident, and critical illness coverage.
  • Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
  • Adoption Assistance: Supporting your growing family.
  • Tuition Reimbursement: Invest in your education and career growth.
  • Employee Assistance Program (EAP): Access to support and resources.
  • Pet Insurance: For all your furry friends.
  • Financial and Banking Services: Various banking services benefits and financial planning assistance.

Benefits for Part-Time Employees Working 20+ Hours/Week:
  • Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
  • Dental and Vision Coverage: Ensuring your overall health and well-being.
  • Voluntary Benefits: Including hospital, accident, and critical illness coverage.
  • Generous Parental Leave: Six weeks of paid leave at 100% of your salary.

Benefits for All Part-Time Employees:
  • Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year, all designed to help secure your future
  • Paid Sick and Safe Leave: For your health and safety.
  • Employee Assistance Program (EAP): Access to support and resources.
  • Financial and Banking Services: Various banking services benefits and financial planning assistance.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor assume sponsorship of an employment Visa at this time.

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