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Housing Manager Jobs in Rochester, NY (NOW HIRING)

NBT Bank

Affordable Housing Originator

Fairport, NY · On-site

Acts as the primary contact for a designated group of non-profit housing partners that manage grant programs and educational seminars for eligible home buyers; coordinates product education and ...

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Housing Manager information

See Rochester, NY salary details

$30.6K

$72.5K

$115.4K

How much do housing manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for housing manager in Rochester, NY is $72,500.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,200.00 and $85,300.00 per year, depending on experience, location, and employer.

What does a Housing Manager do?

A Housing Manager oversees the daily operations and management of residential properties, such as apartment complexes, public housing, or student accommodations. Their responsibilities typically include coordinating maintenance, ensuring compliance with housing regulations, managing tenant relations, and handling budgets or rent collection. They play a key role in maintaining safe, efficient, and well-functioning living environments. Housing Managers also address tenant complaints, organize repairs, and may supervise other staff members. Their goal is to ensure the property runs smoothly and meets the needs of residents.

What are the key skills and qualifications needed to thrive as a Housing Manager, and why are they important?

To thrive as a Housing Manager, you need strong organizational skills, knowledge of property management, and typically a background in real estate, business administration, or a related field. Familiarity with property management software (such as Yardi or AppFolio), local housing regulations, and often a Certified Apartment Manager (CAM) or Certified Property Manager (CPM) certification is valuable. Exceptional communication, conflict resolution, and customer service skills help address tenant concerns and foster positive community relationships. These skills ensure effective property operations, tenant satisfaction, and compliance with laws and industry standards.

What are some common challenges faced by Housing Managers and how can they be addressed?

Housing Managers often encounter challenges such as balancing the diverse needs of residents, ensuring compliance with housing regulations, and managing maintenance issues efficiently. Effective communication and strong organizational skills are vital in addressing resident concerns and coordinating with maintenance teams. Proactively staying updated on housing laws and fostering positive relationships with both tenants and staff can help create a supportive and well-managed living environment.

What is the difference between Housing Manager vs Property Manager?

AspectHousing ManagerProperty Manager
CredentialsOften requires a background in social services, housing policies, or property management certificationsTypically requires real estate licenses or property management certifications
Work EnvironmentFocuses on affordable housing, public housing, or community housing settingsWorks in residential, commercial, or rental property settings
Employer & IndustryGovernment agencies, non-profits, housing authoritiesReal estate firms, property management companies, landlords

While both roles involve managing properties, a Housing Manager primarily oversees affordable or public housing programs, focusing on tenant support and compliance. A Property Manager handles rental properties across various sectors, emphasizing leasing, maintenance, and tenant relations. The roles overlap in property oversight but differ in scope and industry focus.

What Is a Housing Manager?

Housing managers interact with tenants, manage the maintenance team and other staff, and provide supervision to the entire property. They are in charge of advertising available units, creating lease agreements, and reviewing rental applications to find the right tenants. Other job duties include ensuring all housing association rules are followed, inspecting units on a regular basis, and promptly collecting monthly rent. Many housing managers live on-site at the complex to provide 24/7 emergency assistance.

More about Housing Manager jobs
What are the most commonly searched types of Housing jobs in Rochester, NY? The most popular types of Housing jobs in Rochester, NY are:
What are popular job titles related to Housing Manager jobs in Rochester, NY? For Housing Manager jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Housing Manager jobs in Rochester, NY look for? The top searched job categories for Housing Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Housing Manager jobs? Cities near Rochester, NY with the most Housing Manager job openings:
Housing Manager jobs near you
Infographic showing various Housing Manager job openings in Rochester, NY as of July 2026, with employment types broken down into 2% Locum Tenens, 1% As Needed, 54% Full Time, 18% Part Time, 1% Temporary, and 24% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $72,500 per year, or $34.9 per hour.

Housing Case Manager

Finger Lakes Area Counseling and Recovery Agency

Clifton Springs, NY • On-site

$18 - $20/hr

Full-time

Posted 15 days ago

Job description

Job Summary:  In accordance with the organization’s mission, vision and values, the Housing Counselor is responsible for assisting participants in securing and maintaining housing, establishing goals and case management to work towards financial stability.  The following duties will apply:

Duties

  1. Responsible for independent completion of case management duties
  2. Screening and waiting list management
  3. Preparing and training clients in searching for securing and maintaining their own housing. 
  4. Develop & maintain relationships with area landlords including direct contact and negotiation of rental terms 
  5. Securing participants funding sources and collects participants’ share of the rent 
  6. Maintain case management files including eligibility, income & rent calculations, and client progress.
  7. Monthly one-on-one appointments and inspections of residences 
  8. Develop and maintain positive and effective relationships with community groups, referral sources, planning, funding and service agencies 
  9. Demonstrates teamwork and an ability to work in a team environment with coworkers and supervisors.  Demonstrates the ability to be flexible and cooperative     
  10. Assures all documentation is completed in a timely and accurate manner in compliance with agency/OASAS regulations, practices, policies & procedures 
  11. Demonstrates professionalism by providing quality service and care with respect and dignity for the clients and as a representative of FLACRA
  12. Participate in general, staff, in-service and supervisory meetings held by the Agency
  13. Perform other duties and functions as directed.

Minimum Qualifications:  Associates Degree in Health/Human Services strongly preferred and/or experience in vocational counseling in behavioral health care.  Valid NYS Drivers’ License.

Other Skills/Knowledge and Experience

  1. Excellent written and verbal communication skills
  2. Valid driver license required as well as maintaining personal vehicle's valid registration and inspection for use to independently visit various client sites, transport clients to/from appointments, interact with key stakeholders/providers in the community as well as attend community meetings on a regular basis
  3. Demonstrated ability to communicate effectively and work cooperatively with culturally diverse persons, staff and community service providers
  4. Knowledge of local behavioral health service system
  5. Ability to multi-task, have good problem solving & time management skills and the ability to remain calm in a crisis
  6. Proficiency with documenting in E-record.

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