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Housekeeping Manager Jobs in Santa Rosa, CA (NOW HIRING)

Housekeeping Manager

Napa, CA ยท On-site

$73K - $85K/yr

Exempt Position Overview The Housekeeping Manager at Carneros Resort and Spa is a strategic, hands-on leader who supports the Director of Housekeeping in overseeing the cleanliness, presentation, and ...

Exempt Position Overview The Housekeeping Manager at Carneros Resort and Spa is a strategic, hands-on leader who supports the Director of Housekeeping in overseeing the cleanliness, presentation, and ...

In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards. * Oversee the ...

Lead and manage a team of Housekeepers, including hiring, training, scheduling, and performance management and evaluation * Maintain an inventory of supplies; order and distribute supplies and ...

HOUSEKEEPER

Petaluma, CA ยท On-site

$23/hr

Other tasks as assigned by Housekeeping Manager Qualifications: * High school Diploma preferred, but not required. * Must have a valid California driver's license * Personal vehicle with liability ...

Write up work orders for all repairs and immediately report any broken door locks or safety hazards to management for immediate attention. Hourly Pay Rate: $23.00 What we are looking for * High work ...

Write up work orders for all repairs and immediately report any broken door locks or safety hazards to management for immediate attention. Hourly Pay Rate: $23.00 What we are looking for * High work ...

Write up work orders for all repairs and immediately report any broken door locks or safety hazards to management for immediate attention. Hourly Pay Rate: $23.00 What we are looking for * High work ...

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Housekeeping Manager information

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How much do housekeeping manager jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for housekeeping manager in Santa Rosa, CA is $21.77, according to ZipRecruiter salary data. Most workers in this role earn between $17.60 and $24.95 per hour, depending on experience, location, and employer.

What does a housekeeping manager do?

At a hospital or hotel, a housekeeping manager is responsible for ensuring the cleanliness of the lobby, guest rooms, and any other public area. Your duties in this career are to hire, train, and supervise other housekeeping staff, assign them with tasks, and conduct performance reviews and evaluations. As the housekeeping manager, your other responsibilities include preparing budgets for your department, ensuring that cleaning supplies are in stock, and fielding customer service issues from guests. You typically report to the general manager or facilities supervisor.

What are some common challenges faced by housekeeping managers, and how can they be addressed?

Housekeeping Managers often face challenges such as managing large and diverse teams, maintaining consistent quality standards, and adapting to fluctuating occupancy levels. Effective communication, regular training sessions, and implementing standardized cleaning protocols help address these issues. Additionally, using housekeeping management software can streamline scheduling and inventory tracking, making it easier to respond to changing demands and ensuring high service quality.

What are the key skills and qualifications needed to thrive as a housekeeping manager, and why are they important?

To thrive as a Housekeeping Manager, you need a solid understanding of cleaning procedures, inventory management, and team leadership, often supported by hospitality or management certifications. Familiarity with housekeeping management software, scheduling systems, and safety regulations is typically required. Strong attention to detail, effective communication, and problem-solving abilities help ensure smooth operations and high staff morale. These skills are crucial for maintaining cleanliness standards, guest satisfaction, and efficient workflow in hospitality environments.

What is the difference between Housekeeping Manager vs Housekeeping Supervisor?

AspectHousekeeping ManagerHousekeeping Supervisor
CredentialsExperience in hospitality, management skills, possibly certifications in hospitality or facilities managementExperience in housekeeping, leadership skills, often on-the-job training or certifications in cleaning standards
Work EnvironmentOversees entire housekeeping department, manages staff, budgets, and policies in hotels or resortsSupervises daily cleaning operations, directly manages housekeeping staff on the floor
Employer & Industry UsageHotels, resorts, large hospitality establishmentsHotels, motels, hospitality industry

The main difference is that a Housekeeping Manager oversees the entire department, focusing on management, planning, and coordination, while a Housekeeping Supervisor handles daily cleaning operations and supervises staff directly. Both roles are essential in hospitality settings, but the manager has broader responsibilities and strategic oversight.

How much does a housekeeping manager earn?

A housekeeping manager's salary typically ranges from $35,000 to $70,000 annually, depending on experience, location, and the size of the establishment. They often oversee staff, manage cleaning operations, and ensure quality standards in hotels, resorts, or large facilities.

What qualifications do you need to be a housekeeping manager?

A housekeeping manager typically needs a high school diploma or equivalent, along with experience in cleaning or hospitality roles. Strong organizational, leadership, and communication skills are essential, and some employers may prefer certifications in hospitality management or related fields.

What are the most commonly searched types of Housekeeping jobs in Santa Rosa, CA?

The most popular types of Housekeeping jobs in Santa Rosa, CA are:

What job categories do people searching Housekeeping Manager jobs in Santa Rosa, CA look for?

The top searched job categories for Housekeeping Manager jobs in Santa Rosa, CA are:

What cities near Santa Rosa, CA are hiring for Housekeeping Manager jobs?

Cities near Santa Rosa, CA with the most Housekeeping Manager job openings:

Infographic showing various Housekeeping Manager job openings in Santa Rosa, CA as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $45,275 per year, or $21.8 per hour.

Housekeeping Manager

Carneros Resort and Spa

Napa, CA โ€ข On-site

$73K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


Job description

Reports To: Director of Housekeeping
Classification: Exempt
Position Overview
The Housekeeping Manager at Carneros Resort and Spa is a strategic, hands-on leader who supports the Director of Housekeeping in overseeing the cleanliness, presentation, and guest readiness of the resort's expansive 28-acre property. This includes guest cottages, public spaces, recreational facilities, and back-of-house areas.
This position requires exceptional attention to detail, a strong commitment to established procedures, and the ability to uphold Forbes Five-Star standards while ensuring consistency, efficiency, and excellence at every guest touchpoint.
The ideal candidate is passionate about luxury hospitality, excels at developing and inspiring teams, and has a proven ability to lead operational improvements within large-scale resort environments.
Key Responsibilities
Housekeeping Operations
  • Assist in planning, organizing, and directing housekeeping operations across the entire property.
  • Oversee the cleaning and servicing of guest rooms, suites, corridors, public areas, meeting spaces, recreational facilities, and back-of-house areas.
  • Review housekeeping reports, occupancy forecasts, and daily room assignments provided by the Housekeeping Coordinator or Front Office.
  • Ensure housekeeping attendants complete their assigned room credits and responsibilities by the end of each shift.
  • Conduct regular inspections of guest rooms, public areas, elevators, restrooms, and back-of-house spaces to ensure established standards are consistently met.
  • Ensure all guest rooms meet inspection standards for cleanliness, functionality, amenity placement, presentation, and maintenance condition.
  • Ensure VIP rooms are prioritized and serviced in accordance with resort standards.
  • Organize and lead daily housekeeping meetings and required training sessions in the absence of the Director of Housekeeping or as assigned.
  • Assist with additional duties and projects assigned by the Director of Housekeeping.

Quality Assurance and Forbes Standards
  • Maintain compliance with housekeeping brand standards, standard operating procedures, safety protocols, and Forbes Five-Star expectations.
  • Track quality scores, guest feedback, and Forbes audit results.
  • Assist in developing and implementing corrective action plans to improve service quality and operational performance.
  • Identify preventive maintenance needs in guest rooms and public areas.
  • Coordinate with the Engineering department to report maintenance concerns and ensure timely follow-up and resolution.

Team Leadership and Development
  • Provide onboarding, training, ongoing coaching, and performance guidance to strengthen employee effectiveness and service quality.
  • Supervise employee productivity, attendance, timekeeping, and adherence to company policies and procedures.
  • Conduct performance evaluations and support corrective or disciplinary action when necessary.
  • Promote teamwork, employee morale, accountability, and a safe and inclusive work environment.
  • Assist with staff scheduling based on occupancy forecasts and operational needs, as delegated by the Director of Housekeeping.

Guest Service
  • Conduct daily briefings to communicate room status, special requests, VIP arrivals, and operational concerns.
  • Respond promptly and professionally to guest requests, including additional amenities, special room setups, and urgent cleaning needs.
  • Address and resolve housekeeping-related guest concerns in a timely and professional manner.
  • Follow up on guest complaints and implement appropriate service-recovery procedures.
  • Ensure lost-and-found items are properly documented, stored, and returned in accordance with established procedures.

Interdepartmental Collaboration
  • Collaborate closely with Front Office, Engineering, Reservations, Food and Beverage, and other departments to support seamless resort operations and an exceptional guest experience.
  • Communicate operational concerns promptly and coordinate solutions with the appropriate department.

Inventory, Equipment, and Cost Control
  • Assist in maintaining accurate inventory levels for linens, guest supplies, cleaning chemicals, and housekeeping equipment.
  • Participate in monthly inventory counts and prepare purchasing or replenishment requests as needed.
  • Monitor supply usage and implement cost-control measures to minimize waste.
  • Monitor housekeeping equipment-including vacuums, carts, extractors, and laundry machinery-to ensure proper operation.
  • Coordinate preventive maintenance and request equipment repairs or replacements as needed.

Safety and Compliance
  • Follow and enforce all safety, sanitation, and chemical-handling procedures.
  • Ensure cleaning chemicals are properly used, labeled, and stored in accordance with Safety Data Sheet (SDS) guidelines.
  • Maintain compliance with applicable labor regulations, health and safety requirements, and environmental policies.
  • Report to work on time, in a clean and professional uniform or attire that meets company dress-code standards, and prepared to perform all assigned duties.

Qualifications
  • 3+ years of supervisory or management experience in luxury housekeeping or rooms operations, ideally in a resort environment of 100+ rooms and multiple outlets
  • Proven ability to implement and maintain housekeeping systems, SOPs, quality standards, and efficient daily operations
  • Strong leadership, training, coaching, and interpersonal skills with a proactive, hands-on, and team-oriented approach
  • Knowledge of Forbes Five-Star standards, OSHA safety regulations, chemical-handling procedures, and environmentally responsible cleaning practices
  • Excellent organizational, problem-solving, and time-management skills, with the ability to manage multiple priorities across a large property footprint
  • Proficiency in hotel property-management systems (PMS), housekeeping software, and Microsoft Office
  • Bilingual English/Spanish skills preferred

Physical & Schedule Requirements
  • Ability to work a flexible schedule, including mornings, evenings, weekends, and holidays, based on occupancy and resort needs
  • Ability to walk the property frequently across 28 acres and conduct in-person inspections throughout the day
  • Ability to stand for extended periods and frequently bend, reach, kneel, push, and pull while performing essential job duties
  • Must be able to lift up to 40 pounds and assist with linens, supplies, carts, or equipment as needed
  • Ability to work in both indoor and outdoor environments and safely navigate stairs, pathways, and uneven surfaces
  • Reasonable accommodations may be provided to qualified individuals with disabilities to perform the essential functions of the position

Total Compensation
  • Competitive salary
  • Health, dental, and vision insurance
  • Retirement plan options with employer match
  • Paid time off and holiday pay
  • Employee discounts and perks