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Housekeeping Department Manager Jobs (NOW HIRING)

Double JJ Resort

Housekeeping Manager

Rothbury, MI · On-site

Manage the daily activities of the housekeeping department to include appropriate cleaning of all concourses, bathrooms, restaurants, suites, back of house areas and all public spaces. * Planning ...

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How much do housekeeping department manager jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for housekeeping department manager in the United States is $19.91, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $22.84 per hour, depending on experience, location, and employer.

What does a housekeeping department manager do?

A Housekeeping Department Manager oversees the cleaning and maintenance operations within a facility such as a hotel, hospital, or residential building. They are responsible for managing housekeeping staff, ensuring cleanliness standards are met, scheduling shifts, and maintaining inventory of cleaning supplies. Additionally, they handle budgeting, staff training, and may interact with guests or residents to address any concerns. Their role is crucial in creating a clean, safe, and welcoming environment.

What are some common challenges faced by a housekeeping department manager, and how can they be addressed?

Housekeeping Department Managers often face challenges such as maintaining high standards of cleanliness with limited resources, managing diverse teams, and responding quickly to guest needs or last-minute changes. Effective communication, strong organizational skills, and adaptability are essential to navigate these challenges. Building a motivated team through regular training and recognition, leveraging scheduling tools, and fostering a collaborative relationship with other departments can help ensure smooth operations and guest satisfaction.

What are the key skills and qualifications needed to thrive as a housekeeping department manager, and why are they important?

To thrive as a Housekeeping Department Manager, you need strong organizational skills, leadership abilities, and experience in hospitality or facility management, often supported by a relevant degree or certification. Familiarity with housekeeping management software, inventory systems, and safety protocols is typically required. Excellent communication, problem-solving, and team-building skills help foster a positive work environment and ensure high standards. These skills are vital for maintaining cleanliness, guest satisfaction, and efficient operations in hospitality settings.

What is the difference between Housekeeping Department Manager vs Housekeeping Supervisor?

AspectHousekeeping Department ManagerHousekeeping Supervisor
CredentialsTypically requires experience in hospitality management, relevant certifications, and leadership skillsUsually needs experience in housekeeping, with some roles requiring supervisory certifications
Work EnvironmentOversees entire housekeeping department in hotels, resorts, or large facilitiesManages daily housekeeping tasks and staff at the operational level
ResponsibilitiesStrategic planning, budgeting, staff management, policy implementationSupervising cleaning staff, ensuring quality standards, training

The Housekeeping Department Manager focuses on overall department management, strategic planning, and policy development, while the Housekeeping Supervisor handles daily operations and staff supervision. Both roles are essential in maintaining cleanliness standards but differ in scope and responsibilities.

What is the highest position in the housekeeping department?

The highest position in the housekeeping department is typically the Director of Housekeeping or Executive Housekeeper, responsible for overseeing all housekeeping operations, staff management, and maintaining cleanliness standards. These roles often require extensive experience, leadership skills, and knowledge of cleaning protocols and industry standards.

What cities are hiring for Housekeeping Department Manager jobs?

Cities with the most Housekeeping Department Manager job openings:

What states have the most Housekeeping Department Manager jobs?

States with the most job openings for Housekeeping Department Manager jobs include:

Housekeeping Department Manager jobs near you
Infographic showing various Housekeeping Department Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,410 per year, or $19.9 per hour.

Housekeeping Manager

Sonesta International Hotels Corporation

New Orleans, LA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Sonesta International Hotels rating

7.0

Company rating: 7.0 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

26th of 107 rated hotels

Job description

We're Sonesta International Hotels.
The 8th largest hotel company in the U.S.-and growing fast.
An epic blend of full-service and focused hotels in major cities, Sonesta's uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
Together We Thrive-bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.
Job Description Summary
The Housekeeping Manager (HM) works with the Operations Manager to supervise the housekeeping and laundry operation to ensure product quality standards are met and that optimum service is provided to hotel guests according to hotel and company business objectives. This is the onsite lead supervisory job in the housekeeping department. The Housekeeping Manager typically supervises a small number of housekeeping and laundry employees with a limited range of facilities. The Housekeeping Manager may supervise or provide leadership to 10-20 housekeeping department workers. This position will perform cleaning duties to all areas of the hotel. In addition to keeping the entire hotel clean, the Housekeeping Manager is responsible for maintaining a neat and organized housekeeping and laundry area and is responsible for the security of the hotel linen and supplies inventory. The Housekeeping Manager's focus on guest and associate satisfaction, expense control and product quality and will lead to their contribution to the overall goals of the hotel.
Job Description
DUTIES AND RESPONSIBILITIES:
  • Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel. Create processes and procedures to ensure the hotel is properly supplied with all guest amenities, are meeting guest expectations, and the hotel is properly maintained and clean.
  • Ensure all staff is properly trained and have the supplies and equipment needed to effectively carry out their job functions.
  • The Housekeeping Manager is responsible for leading the delivery of clean rooms for occupancy that meet the brand's time, product and placement standards.
  • Partner with the Operations Manager to monitor performance and make recommendations for disciplinary and other human resources-related actions.
  • Partner with the Operations Manager to recruit, develop, and manage the Housekeeping staff.
  • Inspect all assigned suites and public areas to ensure furnishings, guest suites, equipment, linens, and public areas are clean and in good repair to meet guest and owner expectations. Advise employees of deficiencies and instruct on corrective action. Provide adequate retraining as needed.
  • Routinely perform all housekeeping duties necessary including making beds, and vacuuming and cleaning guest suites to ensure guest satisfaction and owner expectations.
  • Partner with the Maintenance Manager to operate the proper use and cleaning of all commercial laundry equipment and management of the laundry operation of the hotel.
  • Partner with the Operations Manager to inventory and maintain par levels for linen and supplies.
  • Maintain procedures for security of lost and found items.
  • Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
  • Enforce hotel standards, policies, and procedures are in place within the housekeeping department.
  • Act as "Manager on duty" as required.
  • Ensure compliance with federal, state and local laws regarding health, and safety services.
  • Perform other duties as assigned

QUALIFICATIONS AND REQUIREMENTS:
  • High School Diploma or equivalent plus five years housekeeping experience including a minimum of one year of supervisory training/experience.
  • Previous background from the extended stay industry preferred.
  • Ability to speak, read, and write fluent English; other languages beneficial.
  • Reading and writing abilities are required in order to communicate effectively with guests and co-workers, complete written documented tasks, order supplies, receive instructions and read equipment manuals and safety information.
  • Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.
  • Problem solving, reasoning, motivating, organizational and training abilities.
  • Ability to prioritize and organize work assignments.
  • Experience with Microsoft Office preferred.
  • Frequently standing up, bending, climbing, kneeling, and moving about the facility.
  • Will be required to regularly use commercial cleaning chemicals.
  • Carrying, lifting or pulling items weighing up to 50 pounds.
  • Frequently standing up and moving about the facility.
  • Frequently handling objects and equipment to maintain the facility.
  • Frequently bending, stooping, kneeling, climbing, and crawling.
  • Will be required to work mornings, evening, weekends, and holidays.

Additional Job Information/Anticipated
Pay Range
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
  • Medical, Dental and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts
  • Hospital Indemnity
  • Critical Illness Insurance
  • Accident Insurance

Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

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