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Housekeeping Associate Jobs in Springfield, MA (NOW HIRING)

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Housekeeping Associate information

See Springfield, MA salary details

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How much do housekeeping associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for housekeeping associate in Springfield, MA is $15.95, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $17.26 per hour, depending on experience, location, and employer.

What are some common challenges faced by housekeeping associates and how can they be addressed?

Housekeeping Associates often encounter challenges such as managing time effectively to complete tasks within tight schedules, handling physically demanding work, and maintaining high standards of cleanliness during busy periods. To address these, many teams implement efficient workflow systems, provide ergonomic tools, and offer training on best practices for cleaning and organization. Open communication with supervisors and colleagues also helps distribute workloads evenly and ensures any issues are quickly resolved.

What is the difference between Housekeeping Associate vs Room Attendant?

AspectHousekeeping AssociateRoom Attendant
CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; on-the-job training
Work EnvironmentHotels, resorts, hospitals, commercial facilitiesHotels, resorts, hospitality industry
Employer & Industry UsageCommonly used in hospitality and healthcare sectorsPrimarily in hotels and resorts
Job FocusGeneral cleaning, maintaining cleanliness of facilitiesCleaning guest rooms, making beds, replenishing supplies

Both roles involve cleaning and maintaining cleanliness in hospitality settings. A Housekeeping Associate typically performs broader cleaning tasks across various areas, while a Room Attendant focuses specifically on guest rooms. The credentials and work environments are similar, making these titles often interchangeable depending on the employer.

What are the key skills and qualifications needed to thrive as a housekeeping associate?

To thrive as a Housekeeping Associate, you need attention to detail, time management, and a basic understanding of cleaning procedures, usually supported by a high school diploma or equivalent. Familiarity with cleaning equipment, chemical safety protocols, and inventory management systems is typically required. Strong work ethic, reliability, and good communication skills help individuals excel in this role. These skills ensure clean, safe, and welcoming environments for guests, which is crucial for client satisfaction and operational efficiency.

What is a housekeeping associate?

Housekeeping Associates are professionals responsible for maintaining cleanliness and order in various settings such as hotels, hospitals, offices, and private residences. Their duties typically include cleaning rooms, making beds, replenishing supplies, and ensuring that all areas meet established standards of sanitation and presentation. Housekeeping Associates play an essential role in creating a comfortable and safe environment for guests, patients, or residents. They often work as part of a team and may also report maintenance issues or assist with laundry services as needed.
What are the most commonly searched types of Housekeeping jobs in Springfield, MA? The most popular types of Housekeeping jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Housekeeping Associate jobs? Cities near Springfield, MA with the most Housekeeping Associate job openings:
Infographic showing various Housekeeping Associate job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 29% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,185 per year, or $16 per hour.

EVS/Housekeeping Operations Manager

Compass Group

Manchester, CT • On-site

$58K - $62K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago


Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,088 frontline employees who took The Breakroom Quiz

344th of 488 rated business services


Job description

Salary:  $58,000 - $62,000

Other Forms of Compensation:  

Pay Grade: 10 

Crothall Healthcare, a Compass Healthcare company, provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many of the Top 100 Hospitals throughout its over 900 hospital partners across 46 states. Crothall has been recognized as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania since 2013. Crothall has more than 32,000 team members, with core services include: Environmental Services, Patient Transportation, Patient Observation, Healthcare Facilities Management, Sterile Processing Services, and Ambulatory EVS. Learn more at www.Crothall.com.

Job Summary

Summary: As an Operations Manager, you are responsible for assisting in directing and overseeing the support services operational needs of the department.  You will coordinate the tasks of the frontline associates and will serve as a liaison between administration and unit departments, providing the highest possible level of service.    

Essential Duties and Responsibilities:

  • Establishes and annually reviews standards and work procedures for all staff.
  • Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
  • Assists in the hiring process; interview, hiring and training of new associates.
  • Orients, develops, and supervises all supervisory/housekeeping staff.
  • Conducts regular inspections and makes recommendations to the facility.
  • Conducts monthly reporting of goals, accomplishments, and future plans.
  • Provides staff education and continuous training.
  • Communicates with staff, administration, and other departments.
  • Coordinates outside services (i.e. Pest Control, Window Cleaning, Medical and Solid Waste, Document Destruction, and Recycling program)

Qualifications:

  • 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
  • At least 1 year of supervisory experience in support service related field with high customer/client contact.
  • Ability to communicate effectively in written format and oral presentations.
  • Ability to multi-task and establish priorities.
  • Ability to maintain organization in a changing and stressful environment.
  • Exhibit initiative, responsibility, flexibility, and leadership.
  • Possess a thorough knowledge of contract administration and office procedures.
  • Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
  • Bachelor's degree is preferred.

Apply to Crothall today!

Crothall is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Crothall are offered many fantastic benefits. 

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Crothall maintains a drug-free workplace.

Req ID: 1544053

Crothall Healthcare 

ASHLEY VAVROCK 

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