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View Point Health

Job Title: RCP - Residential Care Provider / PRN - NIGHTS - Clayton

Job Code: SSS011/Client Support Worker 2

Shift: PRN/Hourly (up to19 hours per week)

Job Hours: Flexibility to cover evenings/nights, weekends and holidays on a rotating basis as this program requires 24x7 staffing coverage. As scheduled by program leadership. -(EVES/NIGHTS/WKNDS.).

Base Location: Onsite / Clayton Co.

Division/Department/Program: Clayton SA Residential Program/SAIOP

Full-time

Part-time

PRN X

Exempt

Nonexempt X

View Point Health is a leading provider of person-centered care, serving individuals with a range of behavioral health needs. We offer a supportive and collaborative environment where dedicated professionals make a meaningful difference in the lives of our clients every day.

The Residential Care Provider position under general supervision provides basic patient care and works with patients/clients and it requires flexibility in job tasks and scheduling to accommodate needs of the facility to include weekend, holiday, evening and night shift coverage. This facility requires 24x7 staffing coverage.

Duties and Responsibilities

• Monitors general client activity to observe and report behavior/progress of adult clients.
• Maintains awareness of client behavior and physical whereabouts to ensure their safety during dining, showering, or other activities.
• Observes and becomes familiar with each client's behavior and diagnosis.
• Monitors clients for detection of any behavior which could be injurious to self or others, or which is so unusual or atypical that immediate attention of professional staff is warranted.
• Responsible for preparing meals in accordance with the menu developed by Food Service Manager; responsible for maintaining cleanliness and kitchen safety in accordance with Health Department Safety Standards.
• When necessary for the physical safety of the client, uses the least restrictive, agency-approved behavioral or physical intervention technique appropriate for the situation.
• Secures assistance from and/or helps other staff in handling acute behavioral crisis situations.
• Assists with admissions to include searching all clients to ensure no harmful items are brought into Detox unit.
• Maintains the residence and building in a clean and organized condition to assure a safe, secure, and attractive environment for residents and staff. This may include removal of trash or debris from living/ recreational areas, cleanup after meals, wiping surfaces, etc.
• Assists with discharge of clients to ensure all items are collected and given to the client at discharge
• Provides support to each resident in maintaining his/her personal living space in a clean and orderly manner.
• Assists with visitation for clients.
• Records clearly, concisely, and accurately all client care data and other documentation in medical records and other program records according to agency policy and applicable standards of care.
• Assist as back-up to kitchen staff and in preparing meals for clients.
• Participate in change of shift meetings, treatment team meetings, staffing, and other sessions to provide the information about each resident necessary for implementation of an appropriate, individualized treatment plan.
• Assists monthly in gathering customer service surveys.
• Assists with psychoeducational groups and activities for clients throughout the day as needed.

Minimum Qualifications:

High school diploma or GED and one (1) year of job-related experience providing social or direct care services to a group of specific individuals in a human service setting; or one (1) year of experience at the lower-level Client Support Worker 1 (SSS010) or position equivalent.

Preferred Qualifications:

• Exhibits a friendly, kind, and positive demeanor.
• Excellent communication & interpersonal skills and enjoy working with others.
• Enjoys working with others.
• Must possess great documentation skills.
• Strong organizational and time management skills, with the ability to prioritize tasks and manage competing demands effectively.
• Excellent interpersonal skills, with the ability to establish rapport and build therapeutic relationships with clients and colleagues.
• Ability to work effectively with individuals struggling with substance use disorders with empathy and non-judgmental care.
• Flexibility to adapt to changing, fast-paced environments and responsibilities, demonstrating resilience and adaptability in challenging situations.

Requirements/Competencies:

• Must be able to lift 20 pounds.
• Requires long periods of sitting/standing.
• Candidates for selection must pass a criminal background check (including fingerprinting).
• Must pass a pre-employment drug screen and subject to random drug screens.
• Must have valid Georgia driver's license and Motor Vehicle Record in accordance with company policy.
• Ability to read, write, and speak English.

Note: Some positions may require a valid driver's license.

View Point Health is an Equal Opportunity Employer: View Point Health recruits qualified candidates for positions in View Point Health programs throughout its service area.It is the policy of View Point Health to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination or harassment of any type without regard to race, color, sex, religion, national origin, age, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.