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Hourly Inmate Call Monitoring Jobs in Houston, TX

Altus ACE

Customer Service Representative

Houston, TX · On-site

$15/hr

Hourly, Non-exempt Number of Openings : 3 Summary: Entry level call center customer service ... Customer Service Representatives will be required to monitor follow-through on needed care and ...

Pizza Hut

Job Details

Cleveland, TX

This works with the management team helping to select and develop qualified managers and hourly ... Monitors control issues within each unit to verify consistent results against all financial control ...

Pizza Hut

Job Details

Cleveland, TX

This works with the management team helping to select and develop qualified managers and hourly ... Monitors control issues within each unit to verify consistent results against all financial control ...

QRM Health

Physical Therapist PRN

Spring, TX · On-site

$55/hr

Hourly rates starting at $55/hr and increased based on experience. Position Overview As a Physical ... Monitor resident progress and adjust treatment plans as needed * Educate residents, families, and ...

Pizza Hut

General Manager

Cleveland, TX · On-site

This works with the management team helping to select and develop qualified managers and hourly ... Monitors control issues within each unit to verify consistent results against all financial control ...

Pizza Hut

General Manager

Magnolia, TX · On-site

This works with the management team helping to select and develop qualified managers and hourly ... Monitors control issues within each unit to verify consistent results against all financial control ...

Pizza Hut

General Manager

Splendora, TX · On-site

This works with the management team helping to select and develop qualified managers and hourly ... Monitors control issues within each unit to verify consistent results against all financial control ...

Pizza Hut

General Manager

Hockley, TX · On-site

This works with the management team helping to select and develop qualified managers and hourly ... Monitors control issues within each unit to verify consistent results against all financial control ...

Pizza Hut

General Manager

Cleveland, TX · On-site

This works with the management team helping to select and develop qualified managers and hourly ... Monitors control issues within each unit to verify consistent results against all financial control ...

Pizza Hut

General Manager

Conroe, TX · On-site

This works with the management team helping to select and develop qualified managers and hourly ... Monitors control issues within each unit to verify consistent results against all financial control ...

Pizza Hut

General Manager

Conroe, TX · On-site

This works with the management team helping to select and develop qualified managers and hourly ... Monitors control issues within each unit to verify consistent results against all financial control ...

Pizza Hut

General Manager

Katy, TX · On-site

This works with the management team helping to select and develop qualified managers and hourly ... Monitors control issues within each unit to verify consistent results against all financial control ...

Pizza Hut

General Manager

Magnolia, TX · On-site

This works with the management team helping to select and develop qualified managers and hourly ... Monitors control issues within each unit to verify consistent results against all financial control ...

Pizza Hut

General Manager

Cleveland, TX · On-site

This works with the management team helping to select and develop qualified managers and hourly ... Monitors control issues within each unit to verify consistent results against all financial control ...

ABM

Bulk Chemical Technician

Sugar Land, TX

$20/hr

Pay: $20 The pay listed is the hourly range or the hourly rate for this position. A specific offer ... If you have a disability and need assistance in completing the employment application, please call ...

Village On the Park Steeplechase

Concierge

Houston, TX

$14.75 - $19/hr

Monitors all incoming public traffic and assists with questions. Track incoming/outgoing residents ... call as appropriate. Operate paging/telephone system as required. * May make hourly rounds inside ...

Village On the Park Steeplechase

Concierge

Houston, TX

$14.75 - $19/hr

Monitors all incoming public traffic and assists with questions. Track incoming/outgoing residents ... call as appropriate. Operate paging/telephone system as required. * May make hourly rounds inside ...

Village On the Park Steeplechase

Concierge

Houston, TX · On-site

$14.75 - $19/hr

Monitors all incoming public traffic and assists with questions. Track incoming/outgoing residents ... call as appropriate. Operate paging/telephone system as required. * May make hourly rounds inside ...

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All JobsHourly Inmate Call Monitoring JobsHourly Inmate Call Monitoring Jobs in Houston, TX

Hourly Inmate Call Monitoring information

See Houston, TX salary details

$7

$15

$19

How much do hourly inmate call monitoring jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for hourly inmate call monitoring in Houston, TX is $15.29, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $16.54 per hour, depending on experience, location, and employer.

What is the difference between Hourly Inmate Call Monitoring vs Inmate Phone System Technician?

AspectHourly Inmate Call MonitoringInmate Phone System Technician
CredentialsBasic security or monitoring trainingTechnical certifications in telecommunication systems
Work EnvironmentCorrectional facilities, monitoring stationsTelecom maintenance sites, correctional facilities
Employer & Industry UsagePrisons, jails, detention centersCorrectional facilities, telecom service providers

Hourly Inmate Call Monitoring primarily involves overseeing inmate phone calls to ensure security and compliance, often requiring security training. In contrast, Inmate Phone System Technicians focus on installing, maintaining, and repairing inmate phone systems, requiring technical certifications. Both roles operate within correctional environments but serve different functions—monitoring versus technical support.

What is hourly inmate call monitoring?

Hourly inmate call monitoring is the process of regularly listening to and reviewing phone calls made by inmates within correctional facilities. The primary goal is to ensure facility safety, prevent criminal activity, and detect any violations of prison rules or regulations. Staff members monitor these calls on an hourly basis, either in real time or through recorded conversations, to identify suspicious behavior or information. This role requires attention to detail, confidentiality, and adherence to legal and ethical standards regarding inmate privacy and evidence handling.

What are the key skills and qualifications needed to thrive in hourly inmate call monitoring?

To thrive as an Hourly Inmate Call Monitoring professional, you need attention to detail, strong listening skills, and a high school diploma or equivalent. Familiarity with call monitoring software, audio recording systems, and secure data handling procedures is typically required. Discretion, critical thinking, and effective written communication are crucial soft skills for accurately documenting and reporting sensitive information. These abilities ensure compliance with regulations, maintain facility security, and help identify potential safety concerns in correctional environments.

What are some typical challenges faced in hourly inmate call monitoring, and how can they be managed?

Professionals in Hourly Inmate Call Monitoring often encounter challenges such as maintaining focus during long periods of listening, handling sensitive or distressing conversations, and adhering to strict confidentiality and legal protocols. Staying alert is crucial, so taking regular breaks and using active listening techniques can help maintain concentration. It's also important to receive proper training on legal compliance and to have clear procedures for escalating any flagged calls. Collaboration with correctional staff and supervisors ensures that any potential issues are addressed swiftly and appropriately.

What are the most commonly searched types of Inmate Call Monitoring jobs in Houston, TX?

The most popular types of Inmate Call Monitoring jobs in Houston, TX are:

What are popular job titles related to Hourly Inmate Call Monitoring jobs in Houston, TX?

For Hourly Inmate Call Monitoring jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Hourly Inmate Call Monitoring jobs in Houston, TX look for?

The top searched job categories for Hourly Inmate Call Monitoring jobs in Houston, TX are:

What cities near Houston, TX are hiring for Hourly Inmate Call Monitoring jobs?

Cities near Houston, TX with the most Hourly Inmate Call Monitoring job openings:

Hourly Inmate Call Monitoring jobs near you
Infographic showing various Hourly Inmate Call Monitoring job openings in Houston, TX as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $31,808 per year, or $15.3 per hour.

Routing Specialist

ABC Home & Commercial Services

Cypress, TX • On-site

$18 - $19/hr

Full-time

Posted 5 days ago

ABC Home & Commercial Services rating

7.1

Company rating: 7.1 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

161st of 278 rated repair and maintenance companies

Job description

Description

Position Summary:


The Route Specialist supports the efficient operation of assigned routes. This position ensures routes are optimized, customer concerns are addressed promptly, and scheduling needs are managed with accuracy and consistency.


Key Responsibilities:


  • Plan and organize routes for assigned technicians in the most efficient drive order, accounting for appropriate drive time.
  • Answer inbound customer and sales calls, providing timely and professional assistance.
  • Monitor and work open service tickets with urgency and efficiency.
  • Ensure all follow-ups are completed within 24 hours of receipt.
  • Be the go-to resource for technicians throughout the day, answering questions and troubleshooting issues.
  • Respond to all relevant emails within 24 hours of receipt.
  • Proactively communicate any operational needs, issues, or delays to the supervisor at least 1 hour before the end of shift.



Qualifications:


  • Strong organizational and time-management skills
  • Excellent written and verbal communication
  • Ability to manage multiple tasks with attention to detail
  • Have call center experience (Preferred)
  • Familiarity with route planning software or mapping tools (Preferred)
  • Familiarity with CRM systems 
  • 2 years of Customer service experience (Preferably dispatching)
  • Bilingual English and Spanish is a plus

Requirements


  • Pay rate $18.00 - $19.00/Hourly
  • Must be willing to work Onsite
  • Be able to pass a background
  • Be able to pass a drug screening
  • Be available Monday-Friday
  • Be able to commute to our office daily located at: 11934 Barker Cypress Rd. Cypress TX 77433

What ABC Home & Commercial Services employees say

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Benefits

Hours and flexibility

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