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Hourly Helpdesk Jobs in Oregon (NOW HIRING)

Stefanini Group

$20 - $27/hr

* Provide technical end-user support via telephone, email, or web chat. * Provide restorative or maintenance actions to resolve end-user problems. * Respond to end-user problems based on standard ...

Walmart

Staff Pharmacist (hourly)

Klamath Falls, OR · On-site

$47.12 - $82.69/hr

This role is crucial in helping us achieve our goals and make a difference in the community. What ... The actual hourly rate will equal or exceed the required minimum wage applicable to the job ...

Walmart

Staff Pharmacist (hourly)

Cottage Grove, OR · On-site

$47.12 - $82.69/hr

This role is crucial in helping us achieve our goals and make a difference in the community. What ... The actual hourly rate will equal or exceed the required minimum wage applicable to the job ...

Walmart

Staff Pharmacist (hourly)

Klamath Falls, OR · On-site

$47.12 - $82.69/hr

This role is crucial in helping us achieve our goals and make a difference in the community. What ... The actual hourly rate will equal or exceed the required minimum wage applicable to the job ...

TEKsystems

IT Helpdesk Support

Happy Valley, OR

$22 - $25/hr

Qualifications: * 2-3+ years of Tier 1 helpdesk and desktop support experience * Experience with ticketing systems (they use ServiceNow) * Strong Active Directory experience (they will be migrating ...

TEKsystems

IT Helpdesk Support

Portland, OR

$22 - $25/hr

Qualifications: * 2-3+ years of Tier 1 helpdesk and desktop support experience * Experience with ticketing systems (they use ServiceNow) * Strong Active Directory experience (they will be migrating ...

Fred Meyer

Retail Hourly Clerk

Redmond, OR · On-site

$14.25 - $19/hr

We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time ...

New

Walmart

Checkout Team Associate

Klamath Falls, OR · On-site

$16 - $29/hr

The actual hourly rate will equal or exceed the required minimum wage applicable to the job ... Always ready to help with customer questions and needs, this role may require standing for long ...

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All JobsHourly Helpdesk JobsHourly Helpdesk Jobs in Oregon

Hourly Helpdesk information

What are some common challenges faced by hourly helpdesk staff, and how can they be addressed?

Hourly helpdesk staff often encounter a high volume of support requests, ranging from simple password resets to complex technical issues, which can make prioritizing tasks a challenge. Time management and clear communication are key to handling these demands effectively. Building familiarity with troubleshooting tools and documenting solutions also helps streamline workflows and reduce repeat questions. Support from experienced team members and ongoing training can further ease the learning curve, ensuring a positive and productive work environment.

What is the difference between Hourly Helpdesk vs IT Support Technician?

AspectHourly HelpdeskIT Support Technician
CredentialsBasic certifications (e.g., CompTIA A+)Similar certifications, often more specialized
Work EnvironmentHelpdesk or call center, remote or on-siteOn-site or remote, troubleshooting hardware/software
Employer & IndustryIT service providers, corporate IT departmentsCorporate, healthcare, education, tech companies
Search & Comparison IntentYesYes

Hourly Helpdesk and IT Support Technicians both handle technical issues, but Helpdesk roles often focus on remote support and customer service, while IT Support Technicians may perform more hands-on hardware repairs and on-site troubleshooting. Both roles require similar certifications and are common in various industries, making them frequently compared by job seekers.

Is an hourly helpdesk a stressful job?

An hourly helpdesk role can be stressful due to the need to handle technical issues quickly and communicate effectively with users. The job often involves managing multiple support tickets, working under time pressure, and maintaining patience, especially during high-volume periods or complex problems.

What is an hourly helpdesk?

Hourly Helpdesk jobs involve providing technical support and assistance to customers or employees on an hourly basis. Workers in these roles typically help resolve computer, software, and network issues, often via phone, email, or chat. These positions are usually entry-level and require good communication skills, basic technical knowledge, and the ability to troubleshoot problems efficiently. Many companies hire helpdesk staff on an hourly basis to provide flexible support coverage. These roles can serve as a stepping stone to more advanced IT positions.

What are the key skills and qualifications needed to thrive as an hourly helpdesk technician?

To succeed as an Hourly Helpdesk Technician, you need a solid grasp of troubleshooting, basic IT concepts, and customer service, often supported by a high school diploma and relevant technical training. Familiarity with ticketing systems, remote support tools, and platforms like Windows, macOS, or Linux is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage multiple requests. These skills ensure timely issue resolution, user satisfaction, and smooth IT operations within an organization.
What are the most commonly searched types of Helpdesk jobs in Oregon? The most popular types of Helpdesk jobs in Oregon are:
Hourly Helpdesk jobs near you

Helpdesk Technician I

Stefanini Group

On-site

$20 - $27/hr

Contractor

Re-posted 2 days ago

Job description

  • Provide technical end-user support via telephone, email, or web chat.
  • Provide restorative or maintenance actions to resolve end-user problems.
  • Respond to end-user problems based on standard procedures.
  • Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.

  • Bachelor's degree or vocational in IT-related courses is a plus.
  • Minimum of completed two (2) years in college or has finished a Diploma/Certificate course.
  • Excellent in oral and written English communication.
  • Excellent customer service skills.
  • Must consistently meet or exceed required performance criteria.
  • Able and willing to take several calls a day when necessary.
  • Familiarity and good working knowledge in PC hardware and software troubleshooting.
  • Prior Software Application support (e.g. Outlook, etc.) experience is a plus.
  • Prior BPO experience in Technical Support is a plus.
  • Familiarity with ticketing system, a strong advantage.
  • Shift flexibility and schedule adherence are required for the position. 
Education:OtherEmployment Type: CONTRACTOR

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