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Hourly Helpdesk Jobs in Michigan (NOW HIRING)

Yeo & Yeo

Helpdesk Coordinator

Saginaw, MI · On-site

Accurately logs client and employee service requests within a helpdesk setting * Ability to use ... Fun company events Employment Type: Full-Time Hourly

Yeo & Yeo

Helpdesk Coordinator

Saginaw, MI · On-site

Together, we work toward a common goal: delivering innovative technology solutions that drive operational efficiency and help businesses achieve their IT objectives. Position Summary We are seeking a ...

Mativ

Hourly Production

Munising, MI · On-site

$31.28/hr

Hourly Production Mativ is a global leader in specialty materials headquartered in Alpharetta ... or Rewinder Helper. Responsibilities include: o Accuracy with computer entries, core tags and ...

Stefanini

Bilingual Helpdesk Technician

Southfield, MI

$18.25 - $24.75/hr

Company Description We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need ...

Mativ Holdings, Inc.

Hourly Production

Munising, MI

$31.28/hr

The hourly probationary rate of $26.52 applies for the first 90 days of employment. After the ... or Rewinder Helper. Responsibilities include: o Accuracy with computer entries, core tags and ...

Penske Automotive Group

Hourly Technician

MI · On-site

As an Hourly Technician, you will perform repairs and maintenance work in accordance with factory ... Provide an unparalleled level of technical knowledge and expertise to help repair and maintain ...

SBT Global, Inc.

IT Helpdesk

Plymouth, MI · On-site

$60/hr

Qualifications * 5+ years of hands-on IT support or Helpdesk experience . * Strong experience supporting Windows 10/11 environment Preferred Qualifications: * Experience with PowerShell or basic ...

SBT Global, Inc.

IT Helpdesk

Plymouth, MI · On-site

$60/hr

Qualifications * 5+ years of hands-on IT support or Helpdesk experience . * Strong experience supporting Windows 10/11 environment Preferred Qualifications: * Experience with PowerShell or basic ...

Stefanini Group

Helpdesk Technician I

Detroit, MI

$19.75 - $26.75/hr

Job Responsibilities: * Provide technical end-user support via telephone, email, or web chat. * Provide restorative or maintenance actions to resolve end-user problems. * Respond to end-user problems ...

Stefanini Group

Helpdesk Technician I

Detroit, MI

$19.75 - $26.75/hr

Job Responsibilities: * Provide technical end-user support via telephone, email, or web chat. * Provide restorative or maintenance actions to resolve end-user problems. * Respond to end-user problems ...

Stefanini Group

Helpdesk Technician I

Detroit, MI · On-site

$19.75 - $26.75/hr

Details: Job Responsibilities: * Provide technical end-user support via telephone, email, or web chat. * Provide restorative or maintenance actions to resolve end-user problems. * Respond to end-user ...

Stefanini Group

Helpdesk Technician I

Detroit, MI

$19.75 - $26.75/hr

Job Responsibilities: * Provide technical end-user support via telephone, email, or web chat. * Provide restorative or maintenance actions to resolve end-user problems. * Respond to end-user problems ...

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Hourly Helpdesk information

What is an hourly helpdesk?

Hourly Helpdesk jobs involve providing technical support and assistance to customers or employees on an hourly basis. Workers in these roles typically help resolve computer, software, and network issues, often via phone, email, or chat. These positions are usually entry-level and require good communication skills, basic technical knowledge, and the ability to troubleshoot problems efficiently. Many companies hire helpdesk staff on an hourly basis to provide flexible support coverage. These roles can serve as a stepping stone to more advanced IT positions.

What are the key skills and qualifications needed to thrive as an hourly helpdesk technician?

To succeed as an Hourly Helpdesk Technician, you need a solid grasp of troubleshooting, basic IT concepts, and customer service, often supported by a high school diploma and relevant technical training. Familiarity with ticketing systems, remote support tools, and platforms like Windows, macOS, or Linux is typically required. Strong communication, patience, and problem-solving abilities help you effectively assist users and manage multiple requests. These skills ensure timely issue resolution, user satisfaction, and smooth IT operations within an organization.

What are some common challenges faced by hourly helpdesk staff, and how can they be addressed?

Hourly helpdesk staff often encounter a high volume of support requests, ranging from simple password resets to complex technical issues, which can make prioritizing tasks a challenge. Time management and clear communication are key to handling these demands effectively. Building familiarity with troubleshooting tools and documenting solutions also helps streamline workflows and reduce repeat questions. Support from experienced team members and ongoing training can further ease the learning curve, ensuring a positive and productive work environment.

What is the difference between Hourly Helpdesk vs IT Support Technician?

AspectHourly HelpdeskIT Support Technician
CredentialsBasic certifications (e.g., CompTIA A+)Similar certifications, often more specialized
Work EnvironmentHelpdesk or call center, remote or on-siteOn-site or remote, troubleshooting hardware/software
Employer & IndustryIT service providers, corporate IT departmentsCorporate, healthcare, education, tech companies
Search & Comparison IntentYesYes

Hourly Helpdesk and IT Support Technicians both handle technical issues, but Helpdesk roles often focus on remote support and customer service, while IT Support Technicians may perform more hands-on hardware repairs and on-site troubleshooting. Both roles require similar certifications and are common in various industries, making them frequently compared by job seekers.

What are the most commonly searched types of Helpdesk jobs in Michigan?

The most popular types of Helpdesk jobs in Michigan are:

What cities in Michigan are hiring for Hourly Helpdesk jobs?

Cities in Michigan with the most Hourly Helpdesk job openings:

Hourly Helpdesk jobs near you

Del Helper-Hourly

Byron Center, MI • On-site

Commercial Distribution Specialists, Inc.
See more jobs at Commercial Distribution Specialists, Inc.external

$14.25 - $16.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago

Job description


Position Summary

The primary functions of the Delivery Helper are to load, locate job sites, backing, preparing and restoring the job site, and preparing the truck for the following day and maintaining the truck and equipment.


Duties & Responsibilities
  • Compliance of company, state and federal guidelines particularly as it relates to OSHA and DOT for the safety of all personnel. Perform pre-trip inspections of equipment, paperwork and loaded product to ensure accuracy of order. Safely unload product and deliver to assigned area as directed by the customer. Secures mud, equipment, metal, and pallet on truck. Navigates routes to the job site.

Basic Qualifications
  • Ability to read, write and communicate information accurately. Stamina to lift at least 75 lbs. in order to carry materials, such as drywall materials and joint compound. Core Competencies: Strive to do the right thing by displaying trust and integrity. Embody the principles of servant leadership, even in a non-people management role, by putting the needs of others first, valuing diverse perspectives by sincerely appreciating and considering others' opinions and ideas and demonstrating a positive and humble attitude.
  • Demonstrated ability to work independently and on a team; ability to lead, execute and/or delegate as needed, while also collaborating with others to get the job done. Establish and maintain effective working relationships at every level of the organization; invest in building relationships with the Field Operations and Field Support Center team members. Help champion an inclusive working environment; empower others to bring their full selves to the workplace; celebrate, welcome, and value the different backgrounds and experiences that make up our workforce; recognize that all team members are valued, regardless of race, background, tenure, or title.
  • Ability to self-manage, show initiative, be proactive, and drive results.
  • Communicate professionally, both verbally and in writing to coworkers and customers.

Physical Requirements
  • Must be able to remain standing 90% of the time.
  • Constantly, moving from unloading materials from commercial motor vehicles onto job site.
  • Constantly, positions self to unload and load materials from flatbed or boom.
  • Frequently moves materials weighing up to 100lbs while unloading and loading flatbed.
  • Must be able to communicate with management and coworkers and be able to exchange accurate. information in these situations.
  • Constantly working in an outside environment while making deliveries.

Required Cognitive Skills
  • Must be able to prioritize job sites and deadlines.
  • Must be able to manage stress depending on customer's deadline.
  • Must be able to multitask.
  • Must be able to receive information and directions.
  • Must be able to quickly communicate solutions if problems occur.
  • Must be able to demonstrate a high degree of sound judgement.

Launch your career with a national building materials distributor and discover opportunities for growth and advancement. We value our team members and believe them to be our greatest assets. As such, we invest in training and strive to provide a work-life balance.


This job description is subject to change at any time.

Job Location: National Structure - Byron Center859 74th Street Byron Center, MI 49315As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws. If you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to: HR@Help.SRSDistribution.com with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply. All employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.Should a Candidate be submitted to fill a position by a recruiting or staffing services agency ("Agency"), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.

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