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Hourly Edd Customer Service Jobs in Rochester, NY

*Starting at $20 hourly Who we are: With Raymour and Flanigan, you'll quickly learn that our core ... As a Customer Service Lead, you will play an important role in the lifecycle of every customer ...

Customer Service Lead Hourly pay rate: $18.00 - $20.00 Schedule needed: 40 hours per week including weekends What you'll do: As a Customer Service Lead, you will play an important role in the ...

*Starting at $20 hourly Who we are: With Raymour and Flanigan, you'll quickly learn that our core ... As a Customer Service Lead, you will play an important role in the lifecycle of every customer ...

Customer Service Lead Hourly pay rate: $18.00 - $20.00 Schedule needed: 40 hours per week including weekends What you'll do: As a Customer Service Lead, you will play an important role in the ...

New

*Starting at $20 hourly Who we are: With Raymour and Flanigan, you'll quickly learn that our core ... As a Customer Service Lead, you will play an important role in the lifecycle of every customer ...

Interested in a minimum starting hourly rate of $18.20 per hour - $18.70 per hour ? Why should I ... customer service, selling new products to our customers, driving account performance, completing ...

Interested in a minimum starting hourly rate of $18.20 per hour - $18.70 per hour ? Why should I ... customer service, selling new products to our customers, driving account performance, completing ...

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Hourly Edd Customer Service information

See Rochester, NY salary details

$9

$18

$26

How much do hourly edd customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for hourly edd customer service in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is the difference between Hourly Edd Customer Service vs Hourly Edd Claims Processor?

AspectHourly Edd Customer ServiceHourly Edd Claims Processor
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; familiarity with claims processing
Work EnvironmentCall centers, office settingsOffice environment, data entry tasks
Employer & Industry UsageState employment departments, unemployment agenciesInsurance companies, government agencies
Common Search & ComparisonCustomer support roles in unemployment servicesClaims processing roles in unemployment insurance

Hourly Edd Customer Service involves assisting claimants via phone or online, focusing on providing information and resolving issues. In contrast, Hourly Edd Claims Processors handle the review and processing of unemployment claims, ensuring accuracy and compliance. Both roles require strong communication skills but differ in daily tasks and responsibilities.

What are popular job titles related to Hourly Edd Customer Service jobs in Rochester, NY?

For Hourly Edd Customer Service jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Hourly Edd Customer Service jobs in Rochester, NY look for?

The top searched job categories for Hourly Edd Customer Service jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Hourly Edd Customer Service jobs?

Cities near Rochester, NY with the most Hourly Edd Customer Service job openings:

Infographic showing various Hourly Edd Customer Service job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Legal & Compliance Department-KYC Enhanced Due Diligence (EDD) AVP

Bank of China

Rochester, NY • On-site

$65 - $150/hr

Other

Posted 9 days ago


Job description

Introduction

Established in 1912, Bank of China is one of the largest banks in the world, with over $3 trillion in assets and a footprint that spans more than 60 countries and regions. Our long-term outlook, institutional weight and global breadth provide our clients with a stable and reliable financial partner, whether in Corporate or Personal Banking or our Trade Services, Commodities, Financial Institutions and Global Markets lines of business.

Overview

The LCD KYC EDD Assistant Vice President performs the FID customer KYC and EDD processes under the supervision of the head of LCD KYC EDD team. This individual is also responsible for assisting the Head of the EDD team to further enhance the bank's FCB KYC and EDD review processes.

Responsibilities

Include but not limited to:

  • Perform FI KYC Profiles and EDD Review and QC
  • Perform QC on completed FCB EDD Reviews
  • Perform data normalization and complete FCB customer and related transacting party research
  • Assist with tracking of tasks associated to the KYC Refresh reviews and EDD Review processes to ensure accuracy and completion within the procedural required timelines
  • Assist with Head of EDD to maintain the FI customer EDD program
Qualifications
  • Bachelor Degree required

  • Minimum 5 years of BSA/AML/KYC/CIP experience required

  • Knowledge of U.S. Banking regulations with solid understanding of foregin correspondent banking

  • Good understand of OFAC, BSA/AML, and USA PATRIOT Act and risk management principles

  • CAMS certification preferred
Pay Range

Actual salary is commensurate with candidate's relevant years of experience, skillset, education and other qualifications.

USD $65,000.00 - USD $150,000.00 /Yr.

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