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Hourly Edd Customer Service Jobs in Rome, NY (NOW HIRING)

Interested in a minimum starting hourly rate of $18.20 per hour - $18.70 per hour ? Why should I ... customer service, selling new products to our customers, driving account performance, completing ...

Customer Service Representative

Oneida, NY · On-site

$18.70 - $20.11/hr

Interested in a minimum starting hourly rate of $18.70 per hour - $20.11 per hour ? Why should I ... customer service, selling new products to our customers, driving account performance, completing ...

Compensation Range: $16.00 to $17.00 Hourly Location: 244 Erie Blvd E, Rome, New York 13440 United ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

Compensation Range: $16.00 to $17.00 Hourly Location: 244 Erie Blvd E, Rome, New York 13440 United ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

Compensation Range: $16.00 to $17.00 Hourly Location: 8015 Oswego Rd, Liverpool, New York 13090 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

Compensation Range: $16.00 to $17.00 Hourly Location: 7803 Brewerton Rd, Cicero, New York 13039 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

Compensation Range: $16.00 to $17.00 Hourly Location: 8015 Oswego Rd, Liverpool, New York 13090 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

CSR

East Syracuse, NY · On-site

$16 - $22/hr

The CSR is responsible for providing an exceptional customer experience. They manage working ... Hourly $16 - $22 Compensation is commensurate with skill, education, and experience. Apply

Compensation Range: $16.00 to $17.00 Hourly Location: 7803 Brewerton Rd, Cicero, New York 13039 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

Compensation Range: $16.00 to $17.00 Hourly Location: 2101 Oriskany St W, Utica, New York 13502 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

CSR

East Syracuse, NY · On-site

$16 - $22/hr

The CSR is responsible for providing an exceptional customer experience. They manage working ... Hourly $16 - $22 Compensation is commensurate with skill, education, and experience.

Liverpool, New York Moonlighter R237517 Compensation Range: $16.00 to $17.00 Hourly Location: 8015 ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

Regular Hourly Full-Time Vernon, NY, US Salary: $16.00 Hourly DAY SHIFT AND NIGHT SHIFT AVAILABLE SUMMARY Responsible for providing consistent, courteous service to all Players Club guests, ensuring ...

Rome, New York Moonlighter R252546 Compensation Range: $16.00 to $17.00 Hourly Location: 244 Erie ... As a Customer Service Representative, you will work as part of a supportive team to be the face of ...

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Hourly Edd Customer Service information

See Rome, NY salary details

$9

$17

$25

How much do hourly edd customer service jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for hourly edd customer service in Rome, NY is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.81 per hour, depending on experience, location, and employer.

What is the difference between Hourly Edd Customer Service vs Hourly Edd Claims Processor?

AspectHourly Edd Customer ServiceHourly Edd Claims Processor
Required CredentialsHigh school diploma; customer service experienceHigh school diploma; familiarity with claims processing
Work EnvironmentCall centers, office settingsOffice environment, data entry tasks
Employer & Industry UsageState employment departments, unemployment agenciesInsurance companies, government agencies
Common Search & ComparisonCustomer support roles in unemployment servicesClaims processing roles in unemployment insurance

Hourly Edd Customer Service involves assisting claimants via phone or online, focusing on providing information and resolving issues. In contrast, Hourly Edd Claims Processors handle the review and processing of unemployment claims, ensuring accuracy and compliance. Both roles require strong communication skills but differ in daily tasks and responsibilities.

What are popular job titles related to Hourly Edd Customer Service jobs in Rome, NY?

For Hourly Edd Customer Service jobs in Rome, NY, the most frequently searched job titles are:

What cities near Rome, NY are hiring for Hourly Edd Customer Service jobs?

Cities near Rome, NY with the most Hourly Edd Customer Service job openings:

Infographic showing various Hourly Edd Customer Service job openings in Rome, NY as of June 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,018 per year, or $17.8 per hour.

Customer Service Representative

Mirabito Energy Products

Yorkville, NY • On-site

$18 - $22/hr

Other

Re-posted 16 days ago


Job description

Position: Home Comfort Customer Service Representative

Reports to: Regional Manager

Status: Full time, hourly non-exempt

Hourly Rate: $18-$22 Per Hour

ESSENTIAL FUNCTIONS – include and are not limited to:

  • Consistently render the best customer satisfaction to customers.

  • Must productively multitask and efficiently navigate industry specific software.

  • Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments.

  • Consistently practice and participate in suggested selling and information gathering.

  • Recommend other products and services to customers based on purchase or order history.

  • Receives inquiries from and/or contacts the organization’s branch/regional offices to resolve a variety of service or delivery related issues.

  • Participates and provides expertise as a member of the customer service’s departmental team.

  • Execute customer service team’s objectives to render the best customer satisfaction possible 100% of the time.

  • Must be able to remain in a stationary position 90% of the time.

  • Adhere to company policies and procedures 100% of the time.

RESPONSIBILITIES – include and are not limited to:

  • Responsible for actively ensuring the retention of the organization’s customer base which includes promoting the organization to existing customers.

  • Works with the organization’s personnel to resolve problems, facilitate solutions and enhance customer service offerings.

  • Prepares, generates and distributes daily reports and order acknowledgements to appropriate personnel.

  • Responsible for notifying administration of any required updates of customer records on the organization’s internal database.

  • Provides back-up support to other group members in the performance of job duties as required.

  • Answers customer inquiries/communications as required.

  • Attend and participate regularly in branch staff meetings. Maintains detailed call activity reports and provides them to upper management when required.

  • Provides activity/statistical summary reports each week to the Branch Manager each day.

  • Conducts follow up phone calls to survey respondents who have concerns or questions.

  • Comply with company dress code 100% of the time.

  • Maintain confidentiality 100% of the time in regards to customer and company information.

  • Reports to work with minimal absenteeism or tardiness.

  • Attend job related training and informational seminars as requested.

  • Performs other job related activities and special projects as assigned.

QUALIFICATIONS AND SKILLS – include and are not limited to:

  • Proficient in Microsoft Office Suite.

  • 2 years progressive customer service or direct marketing experience preferred.

  • Must work well under pressure, be able to juggle many projects simultaneously, and have excellent interpersonal and communication skills.

  • Possess a high school/vocational school diploma or G.E.D. and related certification.