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Hourly Desktop Support Jobs in Madison, WI (NOW HIRING)

Desktop Support Analyst

Middleton, WI · On-site

$24.70 - $28.60/hr

We are looking for a Desktop Support Analyst to provide hands-on technical assistance for end users in Green Bay, Wisconsin within a manufacturing environment. This Long-term Contract position ...

Help Desk / Desktop Support Technician

Madison, WI · On-site

$20.25 - $27.25/hr

Help Desk / Desktop Support Technician (Tier 1 / Tier 2) Location: 1240 Deming Way, Madison, WI - 53717 (hybrid, majority on-site preferred) Duration: 12 Months (possible extension up to 3 years ...

ONSITE Deskside Technician 2

Madison, WI · On-site

$20.50 - $26/hr

Quickly learn and adapt to a constantly growing technical environment. 5. Follow and implement security policies while carrying out desktop support and assist in the creation, management and ...

Help Desk Analyst II

Madison, WI · On-site

$19 - $22/hr

Responsibilities: • Deliver second-level support for employees by diagnosing and resolving issues related to desktops, laptops, peripherals, and standard business applications. • Provide hands-on ...

PC Technician

Middleton, WI · On-site

$23 - $29/hr

We are partnering with a growing technology services team in the Green Bay area that is looking to add an Endpoint Service Technician to their break/fix desktop support team. This is a hands-on ...

IT Support (Part Time)

Madison, WI

$21.75 - $29.75/hr

We can pay you in an hourly amount on 1099 for every time you are called to work on-site. NOTE: The ... Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other ...

Help Desk III

Madison, WI · On-site

$20.25 - $27.25/hr

Service Desk & IT/Desktop Support (2-5+ years of relevant experience) * Troubleshoot hardware issues, OS and software issues (2-5+ years of relevant experience) * Strong communication and customer ...

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Hourly Desktop Support information

See Madison, WI salary details

$14

$23

$33

How much do hourly desktop support jobs pay per hour?

As of May 28, 2026, the average hourly pay for hourly desktop support in Madison, WI is $23.14, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $24.95 per hour, depending on experience, location, and employer.

What is the difference between Hourly Desktop Support vs Help Desk Technician?

AspectHourly Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, client locations, or remoteHelp desk, call center, or remote
Employer & Industry UsageIT service providers, corporate ITIT support, corporate, or MSPs
Common Search & ComparisonYesYes

Hourly Desktop Support and Help Desk Technician roles both involve troubleshooting and resolving technical issues. However, Hourly Desktop Support often emphasizes on-site or remote hardware and software support for individual users, while Help Desk Technicians typically handle remote support via phone or ticketing systems. Both roles require similar certifications and are common in IT support environments, but their work settings and daily tasks may differ slightly.

What are the most commonly searched types of Desktop Support jobs in Madison, WI? The most popular types of Desktop Support jobs in Madison, WI are:
Desktop Support Analyst

Desktop Support Analyst

Robert Half

Middleton, WI • On-site

$24.70 - $28.60/hr

Temporary

Posted 5 days ago


Job description

We are looking for a Desktop Support Analyst to provide hands-on technical assistance for end users in Green Bay, Wisconsin within a manufacturing environment. This Long-term Contract position focuses on maintaining reliable workstation performance, resolving day-to-day technology issues, and delivering responsive support that helps employees stay productive. The role offers a strong mix of desktop troubleshooting, device support, and direct interaction with internal teams in a fast-paced onsite setting.


Responsibilities:

• Deliver first-line support for desktops, laptops, tablets, barcode scanners, printers, and other end-user devices across the site.

• Investigate technical issues involving hardware, operating systems, and business applications, then apply practical solutions to restore service quickly.

• Prepare and deploy new equipment through imaging, configuration, installation, and replacement activities throughout the device lifecycle.

• Maintain clear technical records and contribute to internal support documentation to improve issue resolution and team knowledge sharing.

• Assist with user-facing technology updates, rollout activities, and upgrade efforts while minimizing disruption to daily operations.

• Coordinate with external technology vendors for equipment service, repairs, and support-related follow-up.

• Respond to outages and service interruptions with urgency to reduce downtime and maintain business continuity.

• Work closely with colleagues and onsite users to deliver dependable support and a positive customer experience.

• 3+ years of experience in desktop support, help desk, or workstation support roles.

• Working knowledge of Microsoft Windows environments, including Windows 10, domain-based systems, and Active Directory.

• Experience supporting Microsoft 365 and standard office productivity tools.

• Ability to troubleshoot workstation hardware, peripheral devices, and common end-user software issues.

• Familiarity with service desk ticketing processes and structured issue tracking.

• Strong communication skills with a customer-focused approach to onsite support.

• Exposure to Apple device support or experience in a manufacturing setting is preferred.


Robert Half logo

About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1948