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Hourly Desktop Support Jobs in Washington (NOW HIRING)

The Desktop Support Technician is responsible for providing technical support for IT equipment anywhere within the customer IT enterprise environment. This includes" desktop computers, laptops ...

New

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Desktop Support Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity with top-tier financial company! Technical Knowledge/Skills: * Ability to diagnose and resolve ...

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Desktop Support Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity with top-tier financial company! Technical Knowledge/Skills: * Ability to diagnose and resolve ...

Desktop Support

Merrifield, VA · On-site

$20.25 - $25.75/hr

Desktop Support Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity with top-tier financial company! Technical Knowledge/Skills: * Ability to diagnose and resolve ...

The Desktop Support Technician is responsible for providing technical support for IT equipment anywhere within the customer IT enterprise environment. This includes" desktop computers, laptops ...

New

Desktop Support

Merrifield, VA · On-site

$20.25 - $25.75/hr

Desktop Support Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity with top-tier financial company! Technical Knowledge/Skills: * Ability to diagnose and resolve ...

Desktop Support

Merrifield, VA · Remote

$20.75 - $26.25/hr

Desktop Support Location: Vienna, VA (Onsite) Position Type: Multi-year contract Great opportunity with top-tier financial company! Technical Knowledge/Skills: * Ability to diagnose and resolve ...

Desktop Support Technician

Washington, DC · On-site

$23 - $29.25/hr

We are currently seeking a Desktop Support Technician (DST) for a full time position. This role is largely responsible for providing operational support services to the organization. We are looking ...

Desktop Support Technician

Washington, DC · On-site

$23 - $29.25/hr

We are currently seeking a Desktop Support Technician (DST) for a full time position. This role is largely responsible for providing operational support services to the organization. We are looking ...

Provide technical support to Client-managed desktops, laptops with docking stations and mobile devices. This includes supporting a variety of Client-standard software and hardware (including ...

We are seeking a Desktop Support to provide technical support and troubleshooting assistance to end users in a fast-paced environment. The ideal candidate will have 1-5 years of experience supporting ...

Desktop Support Specialist Location: Arlington, VA (Hybrid) Clearance Requirement: U.S. Citizenship required; ability to obtain security clearance A fast-growing technology company supporting ...

Desktop Support Analyst Labor Category: Computer Network Support Specialist - Journeyman Location: Government Site (On-Site) Clearance Requirements: Secret or above. Salary Range: $110,000-$120,000 ...

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Desktop Support Analyst

Quantico, VA · On-site

$110K - $120K/yr

Desktop Support Analyst Labor Category: Computer Network Support Specialist - Journeyman Location: Government Site (On-Site) Clearance Requirements: Secret or above. Salary Range: $110,000-$120,000 ...

New

Desktop Support Analyst

Quantico, VA · On-site

$110K - $120K/yr

Desktop Support Analyst Labor Category: Computer Network Support Specialist - Journeyman Location: Government Site (On-Site) Clearance Requirements: Secret or above. Salary Range: $110,000-$120,000 ...

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Showing results 21-40

Hourly Desktop Support information

What is the difference between Hourly Desktop Support vs Help Desk Technician?

AspectHourly Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, client locations, or remoteHelp desk, call center, or remote
Employer & Industry UsageIT service providers, corporate ITIT support, corporate, or MSPs
Common Search & ComparisonYesYes

Hourly Desktop Support and Help Desk Technician roles both involve troubleshooting and resolving technical issues. However, Hourly Desktop Support often emphasizes on-site or remote hardware and software support for individual users, while Help Desk Technicians typically handle remote support via phone or ticketing systems. Both roles require similar certifications and are common in IT support environments, but their work settings and daily tasks may differ slightly.

What are the most commonly searched types of Desktop Support jobs in Washington?

The most popular types of Desktop Support jobs in Washington are:

What are popular job titles related to Hourly Desktop Support jobs in Washington?

For Hourly Desktop Support jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Hourly Desktop Support jobs in Washington look for?

The top searched job categories for Hourly Desktop Support jobs in Washington are:

What cities in Washington are hiring for Hourly Desktop Support jobs?

Cities in Washington with the most Hourly Desktop Support job openings:

Desktop Support Technician

Socket.dev

Reston, VA • On-site

$55 - $75/hr

Other

Posted 3 days ago

New


Job description

Overview

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.

Responsibilities

We have an exciting opportunity at the Department of State! The Desktop Support Technician is responsible for providing technical support for IT equipment anywhere within the customer IT enterprise environment. This includes” desktop computers, laptops (including Enterprise Mobile Devices (EMD) used to access OpenNet), tablets, such as iPads, peripherals, applications, and related technologies for all users in accordance with DoS policies and procedures.

Responsibilities:

  • The Desktop Support Technician ensures all desktops meet minimum requirements and provides proactive and reactive Tier II desktop support.
  • All incidents shall be logged and managed in the ticket management system (currently Service Now).
  • You will assist management is providing a migration strategy and project plan for new and additional automated tools such as remote desktop management tools with AI driven diagnostics and predictive analytics to proactively identify and resolve issues.
  • You wil be responsible for installing, configuring, troubleshooting, resolving complex issues, and supporting ongoing usability of desktop computers, laptops, software, hardware, and peripheral Commercial Off-the-Shelf (COTS)/Government Off-the-Shelf (GOTS) technology.
  • You will ensure all desktops and laptops receive approved and required patches.
  • You may also be required to install and troubleshoot DoS-approved GFE for break/move requests and targeted desktop lifecycle refresh and, or expansion initiatives.
Qualifications

EDUCATION AND EXPERIENCE

The following are the education and experience required for this position:

  • 3+ years
  • Associate's degree or equivalent experience
  • CompTIA A+ Certification
  • Secret Security Clearance

PREFERRED REQUIREMENTS:

  • Comp TIA Sec+, ITIL 4 Foundation Certification(s)

PHYSICAL REQUIREMENTS:

This position requires the ability to perform the below essential functions:

  • Sitting for long periods
  • Standing for long periods
  • Ambulate throughout an office
  • Ambulate between several buildings
  • Stoop, kneel, crouch, or crawl as required
  • Repeatedly lift and carry weight up to 40 pounds
  • Travel by land or air transportation 25 % .
About Empower AI

All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.

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