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Hourly Desktop Support Jobs in Alabama (NOW HIRING)

TEEMA

Technical Support

Mobile, AL · On-site

$25 - $28/hr

Configure, image, and deploy 60-80 desktop and laptop systems * Perform workstation setup, software installation, and basic system configuration * Transfer user data from legacy devices to new ...

Smartfox Solutions

IT Support Specialist

Decatur, AL · On-site

$55K - $100K/yr

IT Specialist This position will provide LAN and desktop support to end-users and customer service on company-supported computer applications, platforms, and devices. The specialist should be able to ...

Service Global, Inc

Desktop EUC L1

Alexander City, AL · On-site

$18 - $22.75/hr

Manage IMAC and desk side support services. * Manage hard and soft break fix services for laptops and desktops. * Provide standard and approved hardware and software (operating systems and standard ...

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Hourly Desktop Support information

What is the difference between Hourly Desktop Support vs Help Desk Technician?

AspectHourly Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL
Work EnvironmentOn-site, client locations, or remoteHelp desk, call center, or remote
Employer & Industry UsageIT service providers, corporate ITIT support, corporate, or MSPs
Common Search & ComparisonYesYes

Hourly Desktop Support and Help Desk Technician roles both involve troubleshooting and resolving technical issues. However, Hourly Desktop Support often emphasizes on-site or remote hardware and software support for individual users, while Help Desk Technicians typically handle remote support via phone or ticketing systems. Both roles require similar certifications and are common in IT support environments, but their work settings and daily tasks may differ slightly.

What are the most commonly searched types of Desktop Support jobs in Alabama?

The most popular types of Desktop Support jobs in Alabama are:

What are popular job titles related to Hourly Desktop Support jobs in Alabama?

For Hourly Desktop Support jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Hourly Desktop Support jobs in Alabama look for?

The top searched job categories for Hourly Desktop Support jobs in Alabama are:

Hourly Desktop Support jobs near you

Desktop support Technician in Birmingham AL (onsite)

Noblesoft Technologies

Birmingham, AL • On-site

$19 - $24.25/hr

Contractor

Re-posted 7 days ago

Job description

Job Summary for Desktop Support Technician (Birmingham, AL)
- Provide high-quality, onsite deskside IT support to end users, ensuring excellent customer service and timely problem resolution.
- Collaborate within a team environment and support other IT teams (AV, Network, Servers) through hands-and-eyes assistance.
- Manage and report on SLAs, ensuring service requests and incidents are resolved within agreed service levels.
- Oversee shift planning, on-call rosters, and resource productivity.
- Lead and train team members, enabling skills development and process improvement.
- Ensure compliance with security standards and maintain accurate inventory levels across locations.
- Install, configure, and troubleshoot desktops, laptops, mobile devices, peripherals, and software.
- Perform hardware break/fix, desk side support, IMACD (Install, Move, Add, Change, Delete) tasks, data migrations, system refreshes, and routine health checks.
- Manage ticket queue, coordinate with vendors, and provide status updates to end users.
- Conduct security-related tasks, such as access reviews, risk assessments, and compliance verifications.
- Coordinate with higher-level support teams and participate in project work, site setups, and disaster recovery efforts.
- Provide IT support for onsite/offsite events and meetings, including coordination with AV contacts and stand-by support.
- Offer on-call support outside business hours as needed and travel to remote sites when required.
- Maintain physical ability to lift up to 30 lbs at waist level.
- Utilize strong technical experience with Windows OS, MS Office, VPN, network printing, notebooks, and mobile devices.
- Demonstrate strong analytical, troubleshooting, and communication skills.
- Hold CompTIA A+ or equivalent certification.