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Hotel Spa Manager Jobs in Raleigh, NC (NOW HIRING)

THE UMSTEAD HOTEL & SPA

Bar & Lounge Supervisor

Cary, NC · On-site

$28/hr

... Assistant Manager and in accordance with The Umstead Hotel & Spa standards. This is a hands-on leadership position that requires a balance of operational management and active participation in ...

THE UMSTEAD HOTEL & SPA

Front Office Reception Agent

Cary, NC · On-site

$15.25 - $18.75/hr

Bachelor's Degree preferably in hospitality or hotel management preferred * Experience working at luxury property or hotel preferred * Must be able to operate switchboard, fax, key equipment, credit ...

The Umstead Hotel and Spa

Front Office Concierge

Cary, NC · On-site

$15.75 - $20.50/hr

Front Office Concierge NC The Umstead Hotel and Spa - Cary, NC 27513 Overview Position Type ... Perform all duties assigned by the Front Office Manager and Manager on Duty. * Maintain and control ...

THE UMSTEAD HOTEL & SPA

Steward PM

Cary, NC · On-site

$14 - $16.50/hr

Adheres to the Umstead safety policies and procedures, using personal protective equipment and immediately documenting and reporting injuries and/or incidents with management. * If/when working last ...

The Umstead Hotel and Spa

Director of Engineering

Cary, NC · On-site

$120 - $180/hr

Manage hotel vehicles, carts, and engineering equipment to ensure safe and reliable operation.Coordinate the work of contractors and service providers to ensure quality workmanship and regulatory ...

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All JobsHotel Spa JobsHotel Spa Manager JobsHotel Spa Manager Jobs in Raleigh, NC

Hotel Spa Manager information

See Raleigh, NC salary details

$32.1K

$62.3K

$127.3K

How much do hotel spa manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for hotel spa manager in Raleigh, NC is $62,279.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,700.00 and $69,000.00 per year, depending on experience, location, and employer.

What does a hotel spa manager do?

A Hotel Spa Manager oversees the daily operations of a hotel's spa facility, ensuring guests receive high-quality services and experiences. Their responsibilities include managing staff, maintaining spa facilities, developing service menus, handling budgets, and ensuring compliance with health and safety regulations. They also focus on customer satisfaction, staff training, and promoting spa services to maximize revenue. Hotel Spa Managers often collaborate with other hotel departments to deliver a seamless guest experience.

What are the key skills and qualifications needed to thrive as a hotel spa manager?

To thrive as a Hotel Spa Manager, you need expertise in spa operations, business management, and hospitality, often supported by a relevant degree or certification in spa or hospitality management. Familiarity with spa management software, reservation systems, and health and safety standards is essential. Exceptional leadership, customer service, and problem-solving skills help build strong teams and ensure guest satisfaction. These abilities are crucial for maintaining high service standards, efficient operations, and a positive guest experience in a competitive hospitality environment.

What is the difference between Hotel Spa Manager vs Spa Supervisor?

AspectHotel Spa ManagerSpa Supervisor
CredentialsRelevant certifications (e.g., massage therapy, hospitality management)Often similar certifications, focus on supervision skills
Work EnvironmentOversees entire hotel spa operations within a hotel settingManages daily spa services and staff, often within a hotel or standalone spa
Employer & Industry UsageHotels, resorts, luxury hospitality industrySpas, wellness centers, hotels
Search & Comparison IntentUnderstanding managerial roles in hotel spasFocus on daily spa operations and staff supervision

The Hotel Spa Manager oversees the entire spa operation within a hotel, handling management, guest experience, and staff coordination. The Spa Supervisor typically focuses on daily service delivery and staff supervision. Both roles require relevant certifications and are common in the hospitality and wellness industries, but the manager has broader responsibilities including strategic planning and guest satisfaction at a higher level.

What are some common challenges a hotel spa manager faces in balancing guest satisfaction with operational efficiency?

Hotel Spa Managers often navigate the challenge of delivering exceptional guest experiences while also ensuring smooth and efficient spa operations. This can involve managing staff schedules to accommodate fluctuating guest volumes, maintaining high service standards, and handling last-minute appointment changes. Additionally, they must oversee inventory levels and implement cost controls without compromising quality. Effective communication with both the spa team and other hotel departments is key to meeting guest expectations and optimizing daily workflow.
What are popular job titles related to Hotel Spa Manager jobs in Raleigh, NC? For Hotel Spa Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Hotel Spa Manager jobs in Raleigh, NC look for? The top searched job categories for Hotel Spa Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Hotel Spa Manager jobs? Cities near Raleigh, NC with the most Hotel Spa Manager job openings:
Hotel Spa Manager jobs near you

Bar & Lounge Supervisor

THE UMSTEAD HOTEL & SPA

Cary, NC • On-site

$28/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Description:

The Bar & Lounge Supervisor is responsible for assisting in the daily operation of the department under the guidance of the Bar & Lounge Manager and the Bar & Lounge Assistant Manager and in accordance with The Umstead Hotel & Spa standards.

This is a hands-on leadership position that requires a balance of operational management and active participation in service. We are seeking a candidate who is comfortable stepping behind the bar during peak periods to support the bar team with confidence while maintaining exceptional service standards. Prior supervisory or management experience in a luxury bar, lounge, restaurant, or hotel environment is preferred.

This position offers excellent opportunities for professional growth and career advancement within The Umstead Hotel & Spa, making it an ideal role for a hospitality professional who is eager to develop their leadership skills and pursue a long-term career in luxury hospitality.

Job Requirements:

  • Report to work at the scheduled time, neatly groomed, and dressed in accordance with The Umstead Hotel & Spa standard.
  • Support training initiatives for all Bar & Lounge associates to ensure all are consistently performing to AAA Five Diamond and Forbes Five Star standards.
  • Exceptional knowledge of all Umstead Hotel Bar & Lounge standards and operating procedures.
  • Exceptional attention to detail.
  • Exceptional leadership qualities and management techniques to successfully support daily department operations under the guidance of the Manager.
  • Exceptional communication abilities to direct associates and interact with guests, clients, and internal departments to build relationships.
  • Anticipate guests’ needs, ascertain satisfaction, and respond urgently and appropriately to concerns and requests.
  • Be able to consistently perform tasks with little direct supervision.
  • Demonstrated experience in bartending with a strong knowledge of beverage preparation, cocktail execution, wine, beer, and spirits.
  • Perform administrative duties as delegated by the Manager, including daily logs, inventory, supply requisitions and ordering, scheduling, and payroll and gratuity worksheet.
  • Ensure proper care, security, and maintenance of hotel equipment through proper supervision of associates.
  • Direct associates to maintain back of house cleanliness and safety.
  • Assist with daily pre-shift meetings and quarterly department meetings.
  • Previous supervisory or management experience in a luxury hospitality environment preferred.
  • In addition, other duties may be required as directed by your hotel management.

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