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Hotel Resort Manager Jobs (NOW HIRING)

American Cruise Lines

Be Seen First

Regional Hotel/Resort Engineer

New Orleans, LA · On-site

The Regional Hotel/Resort Engineer is responsible for the overall aesthetic condition and quality ... Manage hired contractors to ensure that all work scheduled is completed and acceptable to the ...

Sunrise Park Resort

Hotel Manager

Greer, AZ · On-site

$55K/yr

Work Very closely with the Sunrise Park Resort. Responsible for managing the Supervisory team and overall hotel targets to deliver excellent Guest experience. Hotel Manager is required to manage ...

Poppy Bank

Director of Engineering

Leesburg, FL · On-site

Employee Type Full Time - Exempt Job Summary The general purpose of the Director of Engineering is managing the mixed use Hotel / Resort's Engineering Department, including all related activities ...

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Hotel Resort Manager information

See salary details

$28K

$81.5K

$233.5K

How much do hotel resort manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for hotel resort manager in the United States is $81,549.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $89,500.00 per year, depending on experience, location, and employer.

What are some common challenges a hotel resort manager faces in balancing guest satisfaction with operational efficiency?

Hotel Resort Managers often juggle the dual priorities of delivering exceptional guest experiences while maintaining efficient operations. Common challenges include managing staff schedules to accommodate fluctuating occupancy, promptly addressing guest concerns, and ensuring that all departments—such as housekeeping, food and beverage, and maintenance—work seamlessly together. Additionally, managers must stay within budget constraints, adapt to seasonal demand changes, and implement new technologies or service enhancements. Success in this role requires excellent communication, adaptability, and a strong focus on both people and process management.

What are the key skills and qualifications needed to thrive as a hotel resort manager, and why are they important?

To thrive as a Hotel Resort Manager, you need strong leadership, hospitality management expertise, and a relevant degree or equivalent experience in hotel administration. Familiarity with property management systems (PMS), booking platforms, and budgeting tools is typically required. Excellent interpersonal skills, problem-solving abilities, and adaptability set standout managers apart in this role. These skills and qualities are crucial for delivering exceptional guest experiences, optimizing operations, and ensuring the resort’s profitability and reputation.

What is the difference between Hotel Resort Manager vs Hotel Front Desk Supervisor?

AspectHotel Resort ManagerHotel Front Desk Supervisor
Primary ResponsibilitiesOversees entire resort operations, including guest services, staff management, and financial performanceSupervises front desk staff, manages guest check-ins/outs, and handles guest inquiries
Work EnvironmentResort settings, overseeing multiple departments and large teamsFront desk area, focusing on guest interactions and service
Required CredentialsHospitality management experience, relevant certifications, leadership skillsCustomer service experience, hospitality or hotel management knowledge

The Hotel Resort Manager has a broader leadership role overseeing the entire resort, while the Hotel Front Desk Supervisor focuses specifically on guest services at the front desk. Both roles require hospitality experience, but the Resort Manager's scope is wider, involving strategic and operational oversight.

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What states have the most Hotel Resort Manager jobs?

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Hotel Resort Manager jobs near you
Infographic showing various Hotel Resort Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $81,549 per year, or $39.2 per hour.

Guest Services Manager - Avista Resort

North Myrtle Beach, SC • On-site

AVISTA RENTALS LLC
See more jobs at AVISTA RENTALS LLCexternal

Full-time

Medical, Vision, Life, Retirement, PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

GuestServices Manager - Avista Resort
Job Description

The Guest Services Manager leads the Guest Services team and is responsiblefor delivering an exceptional, consistent, and customer-centered guestexperience while ensuring smooth and efficient daily operations.

  • Lead, coach, train, and develop the Guest Services team.
  • Oversee Front Desk, Bell Services, PBX, and guest-facing operations.
  • Establish and maintain high standards for service, communication, and professionalism.
  • Resolve guest concerns and service recovery situations with empathy, urgency, and sound judgment.
  • Partner with all resort departments to ensure guest needs are addressed promptly.
  • Oversee front desk, reservation, financial, and operational accuracy.
  • Manage staffing, scheduling, training, safety, and emergency procedures.
  • Monitor guest feedback and identify opportunities to improve the overall guest experience.
  • Promote a culture of ownership, accountability, teamwork, and hospitality.
Qualifications& Skill Set
  • High School Diploma or equivalent.
  • Previous hotel, resort, front desk, or customer service experience.
  • Management or supervisory experience preferred.
  • Strong leadership, coaching, and team-building skills.
  • Excellent verbal and written communication.
  • Exceptional customer service and conflict-resolution skills.
  • Strong problem-solving, organizational, and decision-making abilities.
  • Proficient computer skills and ability to learn operational systems.
  • Ability to multitask and remain calm under pressure.
  • Flexible availability, including weekends and holidays.
Reports To: Resort Manager


Qualifying team members may enjoy the following benefits:

  •  Health insurance
  • 401K Plan (matched)

  •  Vision and Dentalinsurance

  •   Disability, Life, andAccident insurance

  •    Paid Vacation

  •   Referral Program

  •  Bereavementleave 

 

Myrtle Beach Seaside Resorts believes that our employees are thestrength, vendors are the standard, homeowners are the prospect, and customersare the focus. We are committed to maintaining a safe and secure, workingenvironment, which promotes communication, participation, and involvement.Empowered and proactive staff create memorable experiences for our guest thatexceed expectations.

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