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Hotel Reservations At Home Jobs (NOW HIRING)

White Lodging Services Corp

Reservations Agent

Saratoga, WY · On-site +1

$15 - $18.75/hr

Who We Are At Brush Creek Ranch, we are more than just a destination; we are an experience. Nestled ... If you're a Reservations Agent, hotel reservations specialist, hospitality sales professional, or ...

LORE Group

Reservations Agent

Washington, DC · On-site

$24/hr

Each of the Hotel's 181 guest rooms offers a playful nod to the building's legacy. Riggs is home to ... Flexible schedule is required to meet the needs of the business $24.00 per hour Benefits At Riggs ...

Heritage Companies

Central Reservations Agent

Albuquerque, NM · On-site

$15.50 - $19.50/hr

Central Reservations Agent At Heritage Companies, the culture, spirit, and traditions of New Mexico ... Team members enjoy special perks throughout the state, from hotel and spa discounts to savings at ...

Peppermill & Western Village

Reservations Agent

Reno, NV

$16 - $20/hr

... making hotel reservations and connecting calls to the correct department. This is an in person ... Qualifications: * Must be at least 18 years of age. * High school diploma or G.E.D. required.

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Hotel Reservations At Home information

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How much do hotel reservations at home jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for hotel reservations at home in the United States is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a hotel reservations at home job?

Hotel reservations at home jobs are remote positions where individuals assist customers with booking hotel rooms, managing reservations, and answering questions about hotel services. Employees typically work from their own home using a computer and phone, connecting to the hotel’s reservation system. These roles require strong communication skills, attention to detail, and basic computer proficiency. Many hotels and travel companies offer these remote opportunities, making them popular among people seeking flexible work-from-home jobs.

What are the key skills and qualifications needed to thrive as a hotel reservations agent working from home?

To excel as a remote Hotel Reservations Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS), reservation software, and proficiency in using phone and email communication tools are crucial. Excellent verbal communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills in this role. These competencies ensure accurate bookings, satisfied guests, and efficient handling of inquiries in a virtual hospitality environment.

What are some common challenges faced by hotel reservations agents working from home, and how can they be addressed?

Hotel Reservations Agents working remotely often face challenges such as maintaining clear communication with both guests and on-site staff, managing multiple reservation systems, and staying updated with last-minute changes or promotions. To address these, it's important to establish a reliable home office setup with strong internet connectivity, use collaborative tools to stay in sync with the team, and participate in regular virtual meetings. Proactively seeking clarification and double-checking reservation details can also help ensure accuracy and high-quality guest service.

What is the difference between Hotel Reservations At Home vs Travel Agent?

AspectHotel Reservations At HomeTravel Agent
CredentialsTypically none required, but familiarity with booking systems helpsOften certified or experienced in travel planning
Work EnvironmentRemote, home-basedOffice or agency setting, or remote
Industry UsageFocuses on hotel bookings for individual travelersProvides comprehensive travel planning including flights, hotels, and tours

Hotel Reservations At Home primarily handles hotel bookings remotely, often with minimal credentials, focusing on individual hotel reservations. Travel Agents offer broader travel services, including flights and tours, and may have certifications. Both roles serve travelers but differ in scope and credentials.

How to become a hotel reservations at home?

To work as a hotel reservations at home, you typically need strong customer service skills, familiarity with reservation systems like Opera or Sabre, and a reliable internet connection. Some positions may require previous experience in hospitality or administrative work, and companies often provide training for specific booking platforms.
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Hotel Reservations At Home jobs near you
Infographic showing various Hotel Reservations At Home job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 75% Physical, 1% Hybrid, and 24% Remote job distribution, with an average salary of $36,284 per year, or $17.4 per hour.

Reservations Agent

White Lodging Services Corp

Saratoga, WY • On-site, Remote

$15 - $18.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

White Lodging rating

6.9

Company rating: 6.9 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

34th of 108 rated hotels

Job description

Summary:
Who We Are
At Brush Creek Ranch, we are more than just a destination; we are an experience. Nestled in the stunning landscapes of Wyoming, we offer luxury adventure in the great outdoors. Working at Brush Creek Ranch means joining a team dedicated to creating unforgettable experiences for our guests. With a commitment to hospitality and service excellence, we foster an environment where you can thrive, grow, and bring your best self to work every day.
We are hiring a Reservations Agent to join the Brush Creek Ranch Luxury Ranch Collection sales and reservations team. This is a remote-friendly hospitality sales role - we are open to qualified remote candidates with relevant hospitality, reservations, or sales experience - offering a base hourly rate plus a quarterly incentive plan tied to individual performance goals. As a Reservations Agent, you will be the first point of contact for guests exploring the Brush Creek Ranch Luxury Ranch Collection - including The Lodge & Spa, Magee Homestead, French Creek, and Platte Canyon Glamping - and will play a central role in converting inquiries into bookings through expert knowledge, value selling, and genuine hospitality. If you're a Reservations Agent, hotel reservations specialist, hospitality sales professional, or call center representative with hospitality experience looking for remote hotel reservations jobs, luxury ranch reservations agent roles, or hospitality sales positions with a performance-based incentive plan, we want to hear from you.
What You'll Do
  • Serve as a knowledgeable reservations sales professional for the full Brush Creek Ranch Luxury Ranch Collection - answering the BCR Reservations line and speaking confidently on all properties, including The Lodge & Spa, Magee Homestead, French Creek, and Platte Canyon Glamping; transferring calls to the appropriate department or person as needed
  • Make, modify, and cancel accommodations across all properties within the collection - efficiently and accurately entering guest information into the property management system, processing payments, and sending confirmations in a timely manner
  • Describe the all-inclusive Brush Creek Ranch guest experience - including room types, cabin details, deposit and cancellation policies, dining options, ranch activities, and other pertinent collection information - using value selling techniques with guests and members via telephone and email
  • Process online bookings and receive a high volume of incoming telephone calls promptly - demonstrating proper phone etiquette and a warm, professional guest-first communication style at all times
  • Maintain thorough and current knowledge of all guest services, activities, dining options, ranch programming, Farm events, sustainability initiatives, and historical information regarding Brush Creek Ranch and the surrounding Wyoming area
  • Manage inbound RFP lead forms from the website and email - sending proposals, logging inquiries accurately in the property management system, and following up on proposals and outbound sales to past leads
  • Assist with Travel Agent and Tour Operator reservations - maintaining knowledge of all affiliate standards and concessions
  • Work collaboratively with all resort departments to maintain maximum rapport and open communication channels across the Brush Creek Ranch Luxury Ranch Collection
  • Attend all scheduled employee meetings

What You'll Bring
  • Minimum one year of experience in a related field - including hospitality, hotel reservations, sales, or call center operations - required
  • Strong written and verbal communication skills - with the ability to courteously and confidently present information to guests in one-on-one and group settings via telephone and email
  • Proficiency in Microsoft Word, Excel, and Outlook - experience with HMS or comparable property management and reservations systems preferred but not required
  • A positive attitude and genuine ability to work cooperatively and efficiently with a variety of guests, partners, and coworkers in a remote or in-person hospitality environment
  • A consistent commitment to fulfilling Brush Creek Ranch's core company values - Authentic, Friendly, Connective, Sustainable, Discovery, and Memorable - and exhibiting BCR Behavior Standards with guests, partners, and coworkers at all times
  • Flexibility to work days, early mornings, evenings, weekends, and some holidays as the needs of a luxury ranch reservations operation require
  • Reliability and punctuality - reporting to work at scheduled times and managing remote work responsibilities with professionalism and accountability

What You Can Look Forward To
  • Location flexibility - we are open to qualified remote candidates with relevant hospitality experience
  • Base hourly rate plus quarterly incentive plan tied to individual performance goals
  • Unlimited referral bonuses
  • 401(k) with company match after 1 month
  • Paid time off (PTO) with rollover for full-time associates
  • Numerous employee engagement activities and a positive work environment
  • Discounts on hotel rooms, dining, and other travel and entertainment experiences
  • Multiple opportunities for growth across our luxury ranch network
  • Full-time and seasonal associates also receive:
    • Medical, dental, and vision insurance - starting day 1

At Brush Creek Ranch, we are an equal opportunity employer committed to diversity and inclusion. All qualified applicants will be considered regardless of race, color, religion, sex, national origin, disability, or veteran status.

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