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Hotel Receptionist Jobs in Springfield, IL (NOW HIRING)

Dental Dreams

Front Desk Receptionist (Chatham)

Chatham, IL · On-site

$15.25 - $19.50/hr

  • PTO

Front Desk Receptionist Dental Dreams LLC in Chatham, Chicago, IL is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling ...

WellNow Urgent Care

Receptionist

Lincoln, IL · On-site

$18/hr

  • Medical

  • Vision

  • Retirement

WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits ...

Well Now Urgent Care

Receptionist

Lincoln, IL · On-site

$18/hr

  • Medical

  • Vision

  • Retirement

WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits ...

WellNow Urgent Care

Receptionist

Lincoln, IL · On-site

$18/hr

  • Medical

  • Vision

  • Retirement

WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits ...

Drury Hotels

Kickback Host

Springfield, IL

$17.15 - $25.16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dirksen Parkway , Springfield, Illinois 62703 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do ...

Drury Hotels

Kickback Host

Springfield, IL

$17.15 - $25.16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dirksen Parkway , Springfield, Illinois 62703 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do ...

Drury Hotels Company, LLC

Kickback Host

Springfield, IL · On-site

$17.15 - $25.16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dirksen Parkway , Springfield, Illinois 62703 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do ...

Drury Hotels Company, LLC

Kickback Host

Springfield, IL · On-site

$17.15 - $25.16/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Dirksen Parkway , Springfield, Illinois 62703 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do ...

Ivy Hospitality

Front Desk Agent

Springfield, IL · On-site

$14 - $17.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Register guests into the hotel's system, verifying reservation details, address, and payment information. * Promote and enroll guests in the hotel's loyalty program, providing recognition and ...

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Showing results 21-40

All JobsHotel Receptionist JobsHotel Receptionist Jobs in Springfield, IL

Hotel Receptionist information

See Springfield, IL salary details

$10

$13

$20

How much do hotel receptionist jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for hotel receptionist in Springfield, IL is $13.46, according to ZipRecruiter salary data. Most workers in this role earn between $12.40 and $14.04 per hour, depending on experience, location, and employer.

What qualifications do you need for a hotel receptionist?

A hotel receptionist typically needs a high school diploma or equivalent, strong communication and customer service skills, and proficiency in computer systems and reservation software. Some positions may require previous experience in hospitality or administrative roles, and bilingual abilities can be an advantage.

What does a hotel receptionist do in a hotel?

A hotel receptionist is responsible for greeting guests, checking them in and out, managing reservations, answering inquiries, and providing information about hotel services. They often use computer booking systems and need good communication and customer service skills to ensure a positive guest experience.

What is the difference between Hotel Receptionist vs Front Desk Agent?

AspectHotel ReceptionistFront Desk Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, resorts, hospitality settingsHotels, resorts, hospitality settings
Employer & Industry UsageCommonly used in the hospitality industryCommonly used in the hospitality industry
Search & Comparison IntentOften compared for front desk roles in hotelsOften compared with hotel receptionists for similar duties

The roles of Hotel Receptionist and Front Desk Agent are very similar, often overlapping in duties and work environments within the hospitality industry. Both positions require customer service skills and are essential for guest check-in, check-out, and inquiries. The main difference is often in job titles used by different employers, but their responsibilities and credentials are largely the same.

What is a hotel receptionist?

Hotel receptionists are front desk staff responsible for greeting guests, checking them in and out, managing reservations, answering questions, and providing information about the hotel and local area. They handle administrative tasks, process payments, and often address guest concerns or requests to ensure a pleasant stay. Strong communication, organizational, and customer service skills are essential for this role, as receptionists are the primary point of contact for guests during their visit.

What are the key skills and qualifications needed to thrive as a hotel receptionist, and why are they important?

To thrive as a Hotel Receptionist, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with property management systems (PMS) like Opera or Cloudbeds and proficiency in basic office software are commonly required. Exceptional communication, problem-solving abilities, and a friendly demeanor help you stand out in this role. These skills are crucial for ensuring efficient check-in/check-out processes, positive guest experiences, and smooth daily hotel operations.

What do hotel receptionists do?

A hotel receptionist greets hotel guests, assists with booking rooms, and maintains the front desk in a hotel. In addition to these duties, a hotel receptionist confirms guest in-room purchases during check-out, updates hotel records, and offers add-on services to guests. Hotel receptionists also work with management to organize the front desk and ensure that guests have a pleasant stay. When guests receive poor customer service or experience hospitality problems, they often consult the hotel receptionist first, so the hotel receptionist must be prepared to handle any issues reported by guests.

What are some common challenges hotel receptionists face during busy seasons, and how can they manage them effectively?

During peak travel periods, hotel receptionists often handle high guest volumes, frequent check-ins and check-outs, and increased guest inquiries or complaints. Managing these challenges requires strong organizational skills, the ability to multitask, and effective communication to ensure guest satisfaction. Receptionists can manage the workload by prioritizing tasks, staying calm under pressure, and collaborating closely with housekeeping and management teams to resolve guest issues promptly.
More about Hotel Receptionist jobs
What are the most commonly searched types of Hotel Receptionist jobs in Springfield, IL? The most popular types of Hotel Receptionist jobs in Springfield, IL are:
What are popular job titles related to Hotel Receptionist jobs in Springfield, IL? For Hotel Receptionist jobs in Springfield, IL, the most frequently searched job titles are:
What job categories do people searching Hotel Receptionist jobs in Springfield, IL look for? The top searched job categories for Hotel Receptionist jobs in Springfield, IL are:
What cities near Springfield, IL are hiring for Hotel Receptionist jobs? Cities near Springfield, IL with the most Hotel Receptionist job openings:
Hotel Receptionist jobs near you
Infographic showing various Hotel Receptionist job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 65% Full Time, 31% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $28,001 per year, or $13.5 per hour.

Receptionist - State Farm Agent Team Member

Mark Cortesi - State Farm Agent

Springfield, IL • On-site

$45K - $55K/yr

Other

PTO

Re-posted 13 days ago

Job description

Responsive Recruiter

Mark Cortesi - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

Benefits:

  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

Responsibilities:

  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.

Qualifications:

  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

Compensation: $45,000.00 - $55,000.00 per year

Ready to Launch Your Career?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Mark Cortesi - State Farm Agent!

About Our Agency
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, and Renters Insurance.
We Look Forward to Speaking With You!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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