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Hotel Property Management System Trainer Jobs (NOW HIRING)

Hamilton Inn

Night Auditor

Bessemer, AL · On-site

$13.50 - $18/hr

Proficiency with hotel property management systems (e.g., OPERA, OnQ, Cloudbeds, etc.). * Strong ... Paid training * Opportunities for advancement * Hotel and travel discounts * Supportive work ...

PAH Management

Night Auditor

New Orleans, LA · On-site

$13.75 - $18.50/hr

Experience with hotel property management systems or similar software. * Strong attention to detail ... Manager in Training Program (where applicable) About PAH PAH Management is a Dallas-based hotel ...

Luminous Hotel Management

Front Desk Agent

Morgantown, WV · On-site

$13 - $15/hr

Check guests in and out using the property management system * Answer phone calls and respond to ... Employee hotel discounts * Opportunities for advancement Physical Requirements * Ability to stand ...

Luminous Hotel Management

Front Desk Agent

Morgantown, WV · On-site

$13 - $15/hr

Check guests in and out using the property management system * Answer phone calls and respond to ... Employee hotel discounts * Opportunities for advancement Physical Requirements * Ability to stand ...

Luminous Hotel Management

Front Desk Agent

Morgantown, WV · On-site

$13 - $15/hr

Check guests in and out using the property management system * Answer phone calls and respond to ... Employee hotel discounts * Opportunities for advancement Physical Requirements * Ability to stand ...

Gecko Hospitality

Rooms Division Manager

Ontario, CA · On-site

$90K - $120K/yr

Proficiency with hotel property management and work-order systems; Opera or HotSOS experience is a plus * Strong communication, organization, coaching, and problem-solving skills * Ability to remain ...

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Hotel Property Management System Trainer information

What does a hotel property management system trainer do?

A Hotel Property Management System (PMS) Trainer is responsible for teaching hotel staff how to effectively use property management software. This includes instructing employees on system features such as reservations, check-ins and check-outs, billing, housekeeping, and reporting functions. The trainer customizes training sessions to suit the specific needs of each hotel and often provides ongoing support and troubleshooting. Their goal is to ensure staff are comfortable with the PMS so hotel operations run smoothly and efficiently.

What are the key skills and qualifications needed to thrive as a hotel property management system trainer?

To thrive as a Hotel Property Management System Trainer, you need a solid understanding of hospitality operations, experience with property management systems (PMS), and preferably a background in training or instructional design. Familiarity with industry-standard PMS software such as Opera, Maestro, or Cloudbeds, as well as relevant certifications like Certified Hospitality Technology Professional (CHTP), is highly valuable. Excellent communication, patience, and adaptability are crucial soft skills for effectively transferring knowledge to diverse audiences. These competencies ensure that hotel staff can maximize system usage, leading to smoother operations and enhanced guest satisfaction.

What are some common challenges faced by hotel property management system trainers, and how can they be addressed?

One common challenge for Hotel Property Management System Trainers is adapting training sessions to accommodate participants with varying levels of technical proficiency. Trainers often need to balance delivering detailed, system-specific knowledge with ensuring all participants are comfortable and engaged. To address this, effective trainers use a mix of hands-on practice, real-life scenarios, and clear, step-by-step instructions. Additionally, staying updated on system updates and industry best practices is crucial, as trainers are relied upon to provide the most relevant and accurate information to hotel staff.

What are popular job titles related to Hotel Property Management System Trainer jobs?

For Hotel Property Management System Trainer jobs, the most frequently searched job titles are:

Infographic showing various Hotel Property Management System Trainer job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution.

Night Auditor

Bessemer, AL • On-site

Hamilton Inn
See more jobs at Hamilton Innexternal

$13.50 - $18/hr

Full-time, Part-time

Re-posted 7 days ago

Job description

Job Title: Night Auditor
Department: Front Office
Reports To: Front Office Manager / Hotel Manager
Job Type: Full-Time or Part-Time
Schedule: Overnight Shifts (typically 11 PM - 7 AM)
Location: Hamilton Inn - Bessemer, AL
Job Summary:
The Night Auditor is responsible for overseeing hotel operations during the overnight shift. This includes balancing daily financial transactions, running end-of-day reports, assisting guests with late check-ins or early check-outs, and ensuring the safety and security of the property during nighttime hours. The ideal candidate is detail-oriented, reliable, and able to work independently with a strong focus on guest service.
Key Responsibilities:
  • Perform nightly audit of hotel revenue and reconcile daily financial activity.
  • Prepare and distribute end-of-day reports for management and accounting.
  • Check guests in and out, process reservations, and handle guest inquiries or complaints.
  • Monitor lobby and public areas to ensure safety and cleanliness during overnight hours.
  • Verify and balance charges, payments, and room rates in the property management system (PMS).
  • Handle cash, credit card transactions, and deposits accurately.
  • Ensure all front desk tasks are completed, including setting up the next day's reports, wake-up calls, and communication logs.
  • Respond to emergency situations and follow hotel safety and security procedures.
  • Communicate effectively with housekeeping, maintenance, and management teams regarding any issues that arise overnight.

Qualifications:
  • High school diploma or equivalent required; hospitality or accounting background preferred.
  • Previous front desk or night audit experience preferred.
  • Proficiency with hotel property management systems (e.g., OPERA, OnQ, Cloudbeds, etc.).
  • Strong math and computer skills.
  • Excellent customer service and problem-solving skills.
  • Ability to work independently and remain alert during overnight hours.
  • Must be reliable and punctual.
  • Ability to stand for long periods and occasionally lift up to 25 lbs.

What We Offer:
  • Competitive hourly wage + potential shift differential
  • Paid training
  • Opportunities for advancement
  • Hotel and travel discounts
  • Supportive work environment

Apply