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Hotel Property Management System Analyst Jobs (NOW HIRING)

Texas Hotel Management

Hotel Front Desk Agent

Lewisville, TX · On-site

$13.25 - $16.75/hr

Maintain accurate guest records and update the hotel's Property Management System (PMS). * Coordinate with Housekeeping, Maintenance, Food & Beverage, and other departments to fulfill guest requests.

Texas Hotel Management

Hotel Night Auditor

Lewisville, TX · On-site

$14 - $18.75/hr

Knowledge of hotel Property Management Systems (PMS) and accounting software. * Strong numerical, analytical, and organizational skills for hotel operations. * Excellent communication and customer ...

Texas Hotel Management

Hotel Night Auditor

Lewisville, TX · On-site

$14 - $18.75/hr

Knowledge of hotel Property Management Systems (PMS) and accounting software. * Strong numerical, analytical, and organizational skills for hotel operations. * Excellent communication and customer ...

KMD HOTEL GROUP II

Hotel Front Desk Agent

North Charleston, SC · On-site

$13.50 - $17.25/hr

... assignments using property management systems (PMS) Handle guest inquiries, requests, and ... Prior hotel front desk or hospitality customer service experience preferred Strong communication ...

Clover Hospitality Group

hotel sale manager

Greensboro, NC · On-site

$51K - $69K/yr

Proficiency with hotel property management systems (PMS) and CRM software * Self-motivated, goal-oriented, and able to work independently * Bachelor's degree in Hospitality Management, Business, or ...

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Hotel Property Management System Analyst information

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$41.5K

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How much do hotel property management system analyst jobs pay per year?

As of Sep 10, 2026, the average yearly pay for hotel property management system analyst in the United States is $89,296.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,000.00 and $108,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Hotel Property Management System Analyst jobs?

For Hotel Property Management System Analyst jobs, the most frequently searched job titles are:

Infographic showing various Hotel Property Management System Analyst job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 13% Part Time, and 3% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $89,296 per year, or $42.9 per hour.

Hotel Front Desk Agent

Lewisville, TX • On-site

Texas Hotel Management
See more jobs at Texas Hotel Managementexternal

$13.25 - $16.75/hr

Full-time

Posted 22 days ago

Job description

Front Desk Agent - Hotel
The Front Desk Agent is responsible for providing a warm, professional, and efficient welcome to hotel guests while managing check-in, check-out, reservations, guest inquiries, payments, and other front office activities. The role requires excellent communication, customer service, and problem-solving skills to ensure a positive guest experience throughout their stay.
Key Responsibilities
  • Greet and welcome guests in a friendly, professional, and courteous manner.
  • Handle guest check-in and check-out procedures efficiently and accurately.
  • Verify guest information, identification, reservations, and payment details.
  • Process room reservations, cancellations, modifications, and walk-in bookings.
  • Provide accurate information regarding hotel facilities, services, room types, rates, and local attractions.
  • Respond promptly to guest requests, questions, and concerns.
  • Handle guest complaints professionally and escalate issues to the Front Office Manager when required.
  • Manage cash, credit card, and other payment transactions accurately.
  • Maintain accurate guest records and update the hotel's Property Management System (PMS).
  • Coordinate with Housekeeping, Maintenance, Food & Beverage, and other departments to fulfill guest requests.
  • Monitor room availability and assist with room allocation and upgrades when authorized.
  • Maintain proper records of daily transactions, guest requests, and front desk activities.
  • Answer and direct telephone calls and respond to guest emails or other inquiries.
  • Ensure the front desk and reception area remain clean, organized, and presentable.
  • Follow hotel policies, procedures, security standards, and guest privacy requirements.
  • Assist with luggage, transportation arrangements, wake-up calls, and other guest services when required.
  • Promote hotel services, facilities, packages, and upselling opportunities where appropriate.
  • Complete shift handovers and communicate important guest information to the incoming team.
  • Perform other duties assigned by the Front Office Manager or hotel management.
Requirements
  • High school diploma or equivalent; a diploma or degree in Hospitality Management, Hotel Management, or a related field is preferred.
  • 1-3 years of experience as a Front Desk Agent, Receptionist, Guest Service Agent, or similar hotel position.
  • Previous experience in a hotel or hospitality environment is highly preferred.
  • Excellent verbal and written communication skills.
  • Strong customer service and interpersonal skills.
  • Professional, pleasant, and well-groomed personality.
  • Ability to remain calm and professional when handling difficult guests or stressful situations.
  • Good computer skills and familiarity with hotel PMS software.
  • Knowledge of Opera PMS or another hotel property management system is an advantage.
  • Basic knowledge of cash handling and payment procedures.
  • Strong attention to detail and organizational skills.
  • Ability to multitask and work efficiently in a fast-paced hotel environment.
  • Willingness to work flexible shifts, including mornings, evenings, weekends, and public holidays.
  • Ability to work independently as well as part of a team.
  • Good knowledge of English; additional languages are an advantage.
Key Competencies
  • Guest Service Excellence
  • Communication Skills
  • Problem Solving
  • Attention to Detail
  • Professionalism
  • Teamwork
  • Time Management
  • Conflict Resolution
  • Cash Handling
  • Sales & Upselling
  • Computer/PMS Skills
Preferred Candidate Profile
The ideal candidate is guest-focused, professional, confident, courteous, and service-oriented, with the ability to create a positive first impression and ensure that every guest receives efficient and personalized service.

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